Very detailed, great and efficient service. Last minute tune up on a Saturday. Awesome service!!read more

Had to tow my car elsewhere because Tony couldn't figure it out. That really hurt my wallet and I…read moredidn't get my money back. The part was bought at a reputable place and had to be taken there. I wish he hadn't been so rude about it and just been honest. He's also a dangerous driver, and not very considerate about the safety of others on the road. This is the same guy that nearly ran my friend Minerva off the road with his red saab, and he thinks its all fun and games til someone is hurt.

SCAMMER!!! towed my car saturday, came back sunday for a diagnostic and gave me a price. he was…read moresupposed to have my car started by wednesday and finished by saturday. i gave him $200 for parts and have not heard back since!

Only get on Yelp when i feel like the work deserves to be known about. Does good work, would…read morerecommend thanks for getting me right.

We have just opened a new truck repair shop shop here in Dallas and let me tell you I love this…read morestore! We get most everything delivered to us and they are so snappy! Heidi, our rep, has done such an amazing job helping us move along in our business. She is Johnny on the spot!

Very poor customer service. Needed a v belt for a machine. Went to store at 5:40. The counter…read moreperson promptly told me he wasn't looking through thousands of belts to find me one. He claimed he had no way of measuring my belt. He claimed someone threw away the tool to measure belts with. Really? Wouldn't you order a new one if that's the case. As I waked up to the counter he made sure I knew he only had 23.5 minutes to close. Well they are open until 6 aren't they? If you are that worried about it close at 5 or better yet 4. No use taking a chance, right? They apparently don't really need the business. He also made the remark that this is the busiest time of day. So what? Some people get off work at 5. How early do you think they can get there. In my case I was repairing equipment in a factory. Can't always know when I might need a belt. Bottom line. Very poor customer service!

Great customer service. Clean and neat. Definitely would recommend this place for auto parts in the…read moreEast Cobb area.

Needed a new battery so I stopped by. Mark helped me out. He is such a nice, genuine, helpful man…read more I would go back here every time. No BS and easy. I did have to install the battery myself but they let me borrow the tools to do so in the parking lot.

Suppose I could give this company a zero I would. All three times I have dealt with them it's been…read morenot very good. Twice I was sold faulty parts, then the third time I tried to order online and pickup at the store. About ten minutes later I was notified my order had been cancelled due to suspected fraud!!! I called customer service only to be told I could try putting in the order again with another payment method. My payment was fine as it went through and I was showing my ID upon arrival anyway. The guy Mark there needs to learn some customer service skills too.

I'm a fan of NAPA Auto Parts. I think I've always had a good experience when visiting one of their…read morestores. I'm able to find what I need and I'm in and out in a matter of minutes. This NAPA is located near the Big Chicken (same side of the road) in Marietta. There are a lot of other auto parts stores nearby like Advance Auto Parts, AutoZone, and O'Reilly. I stopped by this NAPA during my lunch break to pick up some replacement tail/brake light bulbs for my car. I purchased my last set from O'Reilly. O'Reilly and AutoZone carry Sylvania brand bulbs. NAPA carries Wagner brand. The bulbs burn and look the same. My car uses a mix of bulb brands and you can't tell a difference. The bulbs (2) cost $6.35 after tax (Wagner BP17881, equivalent to Sylvania 7225). I first tried to buy the Sylvanias at Advance, but they were out of stock. This NAPA store was open, airy, bright, clean, and neatly organized. I like the look of the NAPA stores better than Advance, AutoZone, and O'Reilly. It wasn't busy. There were several (4-5) employees and, at one point, I was the only customer. Customer service was good. The employee (#14) who checked me out signed me up for NAPA Rewards (www.naparewards.com) where you get $5 for every $100 you spend. You automatically get $5 off your next purchase after setting up your account. Your NAPA Rewards account is tied to your phone number. Also, AAA members get 10% off all purchases at NAPA.

I came here as an errand for one of my Son's colleagues/coaches & the employee I was to ask for was…read morenot working. All good, as Leanne took care of me. It took a while to process the contact information I was relaying for the part that I was relaying for the necessary vehicle. Although it took a phone call from the other Coach, we all got on the same page & I was out the door a few minutes later. I don't mind the wait when the customer service is positive & proactive. For an auto part store, this location is a clean & organized condition. The social distancing floor markers was evident, easy to follow & the store did not smell like a mechanic shop from the '70s. Do you get a hello or welcome when you walk in the door, no? However, once you make your way through the line to the counter you are extended a bland yet welcoming greeting.

I prefer the Napa brand, and the associates here are helpful to find a part or tool. They have…read morealways had the part I needed. It's usually pretty quiet at this location, which cuts down on checkout time.