Very disappointing experience. I placed an online order for a Sylvania SilverStar ULTRA headlight…read morebulb , and paid $61 for it. I didn't look at what I was handed by the store clerk, which I'm at fault for not checking before leaving the store. Once I got home, I discovered I had been given the basic Sylvania bulb, which sells for about $31 online. I paid for a premium product but was handed a cheaper one instead. I'd definitely double check what you're getting at this store, It seems they may try to swap for the cheaper product if you're not knowledgeable. If a customers pay for a specific product, they should receive the exactly what they ordered. This experience has made me question the accuracy and quality control of Advance Auto Parts' online pickup process, and the integrity of the employees. I won't be using this location again.

Jeff was a huge help today. My drivers side window lowered and wouldn't go back up in single digit…read moretemps. It ended up that the switch on the door handle wore out. I called Advance Auto Parts and they ordered and had it shipped within a 3 hour time span. Thankfully!

I needed a new battery for my sump pump. The guys at Glendale were so incredibly helpful. Checked…read moremy old battery for me, took it for the weekend to try and charge it. It was no good. They ordered me a new one. Beat out any price I would be able to find at home depot or Lowe's I won't go anywhere else. Great customer service. A+++

Overcharged my purchase. When I brought up Michigan Scanning law, employee gave my card back to me…read moreand said he wasn't go to do that. Any store that thinks their above the law is not a place to me to shop.

Went to this store because my drivers door panel came off and wouldn't stay on. A team member by…read morethe name of Tracy was a huge help with my issue. He was very nice and informative. He went above and beyond to make sure my door panel was back in place and won't come back off.

My 16 year old daughterWent there today for a battery for a ford escape. They got the battery and…read moreasked if they could install it for them. My daughter was told that they needed a specialist to install it with the special tools. My daughter left with the batt got home and removed and replaced the batteries with her wrench set. This is a crap way to run a business. Just say you are too stupid or lazy to do what you get paid for. Will NEVER recommend this place to even people I don't like. They got 1 star because I can't give 0

James is AWESOME!! He helped me SO much. In every way possible. He went out of his way to help try…read moreand diagnose every problem I was dealing with

Always great service when I come in. My job is in the area so O'reilly is always a go to. The man…read morebehind the counter Jimmy is always a great help as well.

Amazing service. These guy's went out of their way to make sure I got the right wipers and helped…read moreinstall it.

Guy in the back that helped us with the battery's was so rude he had an attitude as soon as we…read moreasked for the battery, it only got worse from there because right after he told us the price it's my first time replacing my battery I found one for $30 cheaper he gets angry and says I canceled everything you guys can leave and shop else where very rude never going back there!

Stephen was very helpful with testing my car when i told him it was struggling to start. He then…read moretold me it was the battery and then went ahead and replaced it for me although it was almost closing time. Great customer service!

I've been really happy with the customer service at this Canton MI AutoZone. Just recently I had a…read moredead battery after my car sat for too long without starting. I called ahead and then got a jump to get my car over there - they dropped in a new battery for me. No waiting.

Customer service is lousy and rude, typical trash yard. They jack prices and sell s**t!!!read more

I could always find what I want there and the people always help you and they are nice and offer…read more You good advice when you're looking for a product.

The guy who helped me today was a racist! He didn't want to honor my warranty on my battery. He…read morethought I was lying about having a receipt which I did. He tried to tell me I was past my 18 month warranty when in fact I still had 29 days left on it. Then he had to test the battery just to make sure it was dead. Dude, why would I bring the battery here if it still had juice in it? Then I tried to ask about any additional warranties for the new battery and his response to that was abrasive and rude. Never gave me eye contact and when I said Thank you and I hope you have a nice day the asshole didn't even say anything back. But the gentlemen in front of me he helped prior he was polite as hell too. FYI I am a African American man and these are Caucasians who treated me this way at this location.

There are two kinds of auto parts stores. The first and more prevalent is the national chain store…read moreinside an instafab building staffed with indifferent employees trained to look up parts in the computer and deliver them from the back room. They do not have scarred knuckles or dirty finger nails and they most certainly do not know the difference between a limited slip differential and a Knutson valve. These places are endlessly frustrating for customers who know what they're doing. Then there are the other kinds of auto parts stores. The rare business run by competent professionals who have seen everything, turned many a wrench in anger and know exactly how to fix the rotted kickdown mechanism on your beaten-up clunkbucket. This is Hastings. Walking in, the store is large and open with a the right mix of tools, fluids, consumables and floor stock to get easier jobs done, no barrage of frou-frou garbage to shine your car tires, no tweety-bird floor mats, no bullet-hole decals. As you walk to the prominent service counter you notice a comforting odor of WD40 and engine oil, think of it as a sign. These guys get straight to the point, provide insight and help on questions you have, often everything you need in stock by a quality brand and at competitive pricing. What sends this place over the top is in the back though. There you'll find one of the most competent and speedy machine shops you'll ever have need of. Swap out some bushings? Ten minutes. New wheel bearings pressed in? Overnight. The machine shop alone is reason enough to frequent Hastings.