I'm really impressed with the staff at this location. My last visit was for a replacement battery…read morefor one of our cars. The employee came to my car and carried the old battery in for me so he could test it. It was dead as a doornail even after we charged it at home for several hours. He hooked me up with a great replacement. On a another note, a while back, my daughter said the battery in her car died, do my husband went and night a replacement here. Come to find out, that wasn't the problem at all, so I went to return it. Surprise! They don't allow returns on car batteries. Thankfully, the store manager had mercy on me and refunded my money on the battery anyway as it was unused and untouched other than to transport it to and from the store and my house. He earned my business with that kind act. That's customer service. :)

RetailMeNot.com gives great online discounts for them…read more Can order online and pick up at store

They rescued us and I am grateful…read more We were leaving the next morning for Manistee and my husband had been putting off getting replacement wipers. I was not best pleased as the forecast was for rain and lots of it. Not an auspicious beginning for a four and a half hour drive through Michigan. We had been to a couple other Murrays and an Auto Zone and apparently Saturn Aura wiper blades are hard to come by. They had just the one here but it went on the needed drivers side for us, they installed it and were super apologetic about the lack of the match to the pair. The salesman had a great idea though and introduced us to Rain X rain repellent. It was even on sale and he happily showed us how to use it in the drizzly evening. It worked like a charm and we barely had to use the wipers at all. The rain just beaded up and ran off the windshield. It was not a spendy item at all and neither was the wiper. We loved the service though and will be back.

I had my car into Ric & Rocky's today for a 2nd opinion as the first was from our dealership. After…read morethe dealership told me my rotors needed to be resurfaced and/or replaced, Ric & Rocky's stated everything was perfect and it was just the pins that were corroded and needed to be cleaned and re oiled. Come to find out, the technician at the dealership was only going off of a noise he heard while driving it. Ric & Rocky's fully inspected my vehicle and cleaned the pins. My car now runs great. Because of Ric & Rocky's they saved me $530 to $900 that I was quoted from the dealership that I didn't really need. Ric & Rocky's not only provided photos, exceptional customer service but a full explanation of everything. I hight recommend them 150%.

Now they are known as Rick and Rocky's Auto Care. Please see those reviews. They are just up the…read morestreet on the right. Next to Henderson Glass. They stand behind their work!! I will always use them for my car customization needs while I live in the area.

Special thanks to Steve for his extra effort in confirming my part was at the location, and to Alex…read morefor checking me out promptly. Great customer service!

I have Purchased tens of thousands follars of parts for my 66, 69, 70 mustang and 68 c-10. The…read morecounter people are very knowledgeable and they generally have everything in stock. Only a handful of times they had to ship a part for free from one of their other warehouses which I had within A day or two. Returns and exchanges are hassel free I strongly recommend national parts depot

Service is always friendly and helpful. I came here to buy cleaner for my car's interior and was…read moreexplained the options and the right product for my needs. The last time I visited, Aaron was very helpful in assisting my mother in testing her check engine light and accurately was able to tell us what we needed to fix. Several days later, we went to an auto mechanic, and the engine reading was correct. It was nice to know in advance and estimate a fair price. I will be returning to O'Reilly to buy car accessories and products. The free engine light testing is a great incentive I wish I had known about sooner.

Very kind people willing to help. Stores organized. They helped me check my battery. I would highly…read morerecommend the store.

I've been loyal to Auto Sone for more than 30 years, and this location is horrible. I've been a…read morecouple times and today's visit (April 11, 2025) will be the last time I go. The store manger is unbelievably unfriendly. I wanted to purchase fuel injector cleaner. She scanned the items, but answered the phone, and didn't even say, 'Thank you for calling Auto Zone, please hold.' I just stood there waiting! Finally I turned and walked out. I can see why the stores rating is two stars. Auto Zone needs an executive to go in undercover and interact with that store. Down the street is O'Reily's - I went in and was greeted right away. I mentioned what I needed and the young man pointed the way. He asked if I had a customer number and I said, 'No, I'm an Auto Zone guy, but the store down the street is horrible.' His response, 'I get that a lot.' I paid and left. If you work in customer service - be kind, and make customers feel they've come to the right place. It's that simple.

I brought my car in as it looked I was having battery problems due to starting my car. The team…read morecame out, checked it all out, doing all the testing, and confirming it was a battery issue. I bought the battery and they offered to install the battery right there. It was a small gesture but it was great to be on the road again with no issues or concerns. After the install, they did re-testing to assure me there were no other issues before leaving. (I believe the name was Orin, I apologize if I got it wrong) I highly recommend stopping and working with the staff. I really was a great experience, thanks guys

I had a loose piece of trim on my Expedition lift gate, so I went to a dealership to get an…read moreestimate to fix it. The dealership wanted me to make an appointment to come back and pay them $170.00 for a diagnosis. I told them that I believed some clips needed to be replaced and could I buy the clips from them and I would fix it myself ? The service agent said they did not sell the clips, but, they could sell me an entirely new trim piece that included the clips for $1000.00, plus labor if I wanted them to put it on. I declined. The next week I stopped at a body shop and got an estimate for $700.00. Crazy high for what I thought could be a simple fix. I declined. Later that month I was looking for a salvage part for mother's car. She needed a bumper after being victimized by a hit and run driver. I stopped by T&M Salvage just off Michigan Ave and met Simon and Shean. I found they do body work as well as sell auto parts so I had them check out my car and they gave me a very reasonable price to fix it. I took my car in and Shean worked on it for less than 20 minutes, installing 3 new clips. BOOM DONE !!!! EASY PEASY !!!! I am soooo impressed with Simon & Shean. It is so nice and refreshing to meet real, down to earth men, who possess the intelligence to fix things !!! Especially after dealing with techs, who can only replace parts for $$$$ and can fix nothing !!!! If you are looking for a part or fix on your car, and want an honest, intelligent opinion that makes sense, then go talk to Simon at T&M Salvage on Sheldon Rd, just off Michigan Ave !!!!!

They provide the best service in a timely manner! Very knowledgeable and friendly staff. Highly…read morerecommend coming here for all of your car needs!