The three people that helped me at this store Jess, Al and Wayne are my angels!!! They were…read morehelpful, attentive and helped me with my issue the way I needed them to. This experience was so positive and wonderful after having a really hard week. I have to commend amazing customer service when it happens and these three are the gold standard!!!

Brought my moms car there for service. My husband picked it up, and when we got back to her house…read morewe noticed there was grease all over her front drivers mat. we did call and the only response was, sorry. even Jiffy lube puts paper down and even vacuums your car as well. poor job Pep Boys.

Recently my 2017 Mazda CX-5 (100K miles) was making a noise coming from the rear of the car…read more Unfortunately, it turned out to be the differential, a very costly part! Pak explained the issue thoroughly, and coincidentally they had another customer's car being repaired for the same problem. He showed me the busted gears in this other car and after my repair, which was done promptly, he showed me the faulty seal that caused my differential to sh-t the bed!!! I also had the tranny serviced, spark plugs changed, belt tensioner & belts replaced. Several of these services were suggested and quoted by the local Mazda Dealer several months prior at a much higher cost. I am very pleased with the quality of the work performed (as usual) and the great customer service I receive from Prestige for every repair. Thank you Pak for another job well done!

Always a pleasure! Fast, friendly, honest and quality service for my oil change & related services…read morefor my 2020 civic.

After going through two previous mechanic shops trying to fix a misfire issue with my car, I was…read morepleased to find A1 who were able to resolve my issue. Not only did they fix the main issue with my car, they informed me of a separate problem with my wheel which I wasn't initially aware of. Repair cost half what the dealership quoted me. Professional and Honest mechanics.

We have been taking our cars to Pete for over 15 years. He has serviced our Volkswagens, Acuras,…read moreHonda, & Mazdas. We've just purchased a Mercedes and will rely on Pete for that too. As quoted in another review, he is not warm and fuzzy. If you need someone to stroke your ego you may need to go someplace else. Pete is your guy if you need someone to fix your car, do quality work, stand by their work, and provide an honest diagnostic all at fair price. Yes, he does stay busy, it is a small shop, however, every car gets his full attention. He is worth the wait, if you can plan ahead.

I brought my eGolf in for a 40k mile maintenance. I also brought it in because I got hit with the…read moredreaded VW trunk latch problem (and mine is one-step more complicated because my emergency release doesn't work). I also told them I have a leak in my wiper fluid line (froze over the winter). Good: they were fine when I said I just did my own cabin filter and I did just have to put in a new 12v battery myself. They were friendly enough and the facilities are nice. Bad: There wasn't really any follow up on the maintenance. I had to ask a bunch of question like is my HV battery okay, any defective cells? ("Yep it's fine" was the answer). I got a survey afterwards asking if I got any video footage of the repairs/maintenance so I'm not sure if I was supposed to or not? I was quoted $3k to fix the trunk because they said they would have to break the backup camera in order to acces the latch. Seems weird since you can clearly take out the panels in the trunk while the door is closed and access the latch there. They said my wiper fluid line was fine. Once I drove off, I tested it out and it was still leaking (leaking on my foot while on the pedal!) This is a very obvious leak, but somehow the mechanics missed it? They simple wrote on the paper work that the "wiper fluid was working". Well yeah I'm able to spray it, but the problem is it's leaking INTO the cabin. So I had to bring the car back and the woman was nice enough, said she would bring it back to the mechanic to look at. Bad news: apparently it would be $400-$1000 to fix because they "don't know where the leak is" and may have to take the entire dashboard out. So you would think they would check if the leak were somewhere super accessible right? If the leak were there, then they could tell me and it would be on the lower end of the quoted cost. If they couldn't see the leak in the accessible spot, then they could conclude that they probably have to remove the dash and then it would cost on the upper end of the quote. Nope, they just told me and sent me on my way. And worst of all, when I went to pay for the maintenance, I was told they would charge me 2% to use a credit card! NEVER in my life have I ever heard of a car dealership nickel and diming customers for a credit card. And that's on hundreds, possibly thousands of dollars of service! Some way to treat customers right? So I had to move some money into a checking account like a goon just so I could avoid a 2% fee. A good way to make your customer feel like a moron. When VW advisors texted me asking me to fill out a survey, I told them my concern with the credit card and they simply responded "It's company policy. Credit cards cost us 6% plus to process. We try to keep the processing fee as low as possible. It prevents us from having to raise all of prices." Excuse me?! Since when were card processing costs my problem as a customer at a car dealership?! Simply obscene. I clarified whether this was VW company-wide policy or just that dealership and they said it was just them. So I guess that makes my decision for me: won't be going back there!

My deep respect to the Sales manager, Larry, for his accurate and respectful attitude to customers…read more Regarding the financial manager- Vipin Rishi- I regret that I can not give him ZERO star for his ultimate incompetence and rudeness towards customers. Lack of knowledge of the VW Tiguan sales details we asked about. For the failed attempt to mislead us during the lease contract signing( tried to add 850 $ extra amount on top of what we agreed on before with the sales manager) , etc...

The most precious thing about them is their honesty and professionalism!…read more My car broke down and was towed to Three Star on Monday night. DJ called me on Tuesday, immediately put my repair on their busy schedule, and fixed my car in a much shorter time than I expected--wow! When DJ left me a message saying my car was done, I had to call back twice to confirm because it felt too good to be true. This team is incredibly helpful, kind, and professional. I was really stressed because of the car issues were affecting my work and budget, but Lou, DJ, and their team truly stepped in and helped me so much. I'm very grateful for their superb service!

I wish I would've gotten the name of the gentleman who helped me. I was on my way to work and the…read more"mud flap" (maybe) came undone while driving, causing it to smack against my tire. It's a very scary sound when driving down the turnpike. It's evident this shop gets busy. Still I tried my luck and asked the fine man if he could take a peek which he did. Thankfully it was a quick fix and I was in my way to work! I will definitely come back here.

I was going to junk my 2007 Honda Civic, then I decided to bring it to VN auto service for an…read moreestimate. I know I needed to get new rotors and pads, dealer would have charged me an arm the a leg. Doug was very knowledgeable in Honda vehicles, he was the Honda master technician. Well, after two hours my car is rolling again. So I won't have to shop for a new car anytime soon. Thanks Doug .

Great service ; very fair pricing. I told my family about…read morethis place and they have all had similar experiences.

I have been dealing with Middlesex for 10 years and I can say they are a vendor I can rely on. The…read morehave about a 95% fill rate on bearings I require for my business. The staff is very knowledgeable, the parts are high quality, and the pricing very fair. A great company to do business with.

Awesome guys. Had the parts I needed at a great price. Pleasant to deal with and great service…read more 10/10 would recommend.

I have known Justin @ JZ for the last 2 years or so. During that time, he has serviced several of…read moremy vehicles including customizing headlights to my needs. His advice has always been economical and his work efficient. Moreover his work comes with warranty which I appreciate. I am pleased to write this positive review for this business.

I can honestly say that JZ Auto Worx is the best auto repair shop I've dealt with. Justin (the…read moreowner) took car of my dad's car when it desperately needed repair. As someone who knows next to nothing about cars, he was extremely transparent & honest about what needed to be done & how long it would take. He took me through the entire process with great ease. I never had to do a follow-up because he updated me pretty much every chance he could; he even sent pictures. Amazing work ethic, trustworthy, & the best repair shop. Highly recommend the place !