This store is wonderful. Lavel provides top notch, friendly, mindful customer service!read more

Great Napa! Staff is knowledgeable and friendly. If you need…read moresome "real car question help" ask to talk to Steve! He is a real gem and if he doesn't know he will find out. Only parts store I'll go to!

A+ for customer service. I stopped in on a Friday night during a snow storm. One of the wiper…read moreblades broke on my car. After I picked up a replacement and tried to attach it the new blade didn't work. The guys working (Serio and the manager) actually came outside in the storm to help me. Incredible. Thanks guys!

I wanna specifically point out Sergio and Shawn(Shaun?) for helping out. I had an issue with what I…read morethought was my front left brake pad being worn out, but Shawn helped me deduce that it was actually my back left, figured out with me what to do to get the issue resolved, which is due to a motorized parking brake issue with this year of my car. Sergio was awesome with helping me return the brake pads I got, and made sure I knew the proper course of action to continue. Both are absolute class acts, 6/5 actually but 5/5 because that's as high as it lets me go. Whatever y'all are paying them, it ain't enough haha

DO NOT BUY EQUIPMENT HERE! No customer service outside of bankers hours. No call backs, no email,…read morenothing. Bought a $7,000.00 plow last year, used three times for less than 30 hours, now dead. Sat in indoor, covered, secure storage all summer. Went to hook up Saturday night (12-8-12) for the 12"+ snow storm we got, dead. No power to remote or lights. Called and emailed 7 people at Aspen, no response all weekend. Service only available M-F 7-5, no exceptions. If your clients (Me!) work 24/7/365, you make service available at all times, especially during major snow events like this, especially for warranty repair! I realize aspen couldn't care less because they contract with govt and municipalities and don't need to actually work to have a business, but I will NEVER, EVER do business here again.

OMG stay away from this company! Brought a Ingersol rand compressor in for motor mounts (2) and…read moresplice some broken wires together. Compressor wouldn't idle down and died so they said wires and 2way valve would do it but no so then said must be something else. Waited 6 weeks no emails no calls had to call many times always gone to lunch or will call back never did, than finally when I insisted to get a call they called and said it must be the injectors or maybe the injector pump. I told them when I brought it in I was trying to get my son into the sandblast business and didn't have a lot of money so let me know-they responded that just 2 motor mounts and wiring splice would be around $800.00 to $1,000.00. Well after over 6 weeks and no response i said I will simply pick it up as is, the summer is fast going what's my bill and they informed me it was $1,783.29 because they put in a new 2 way valve (didn't fix problem and a fuel filter). This is absolutely sick! Enough maybes if you don't know what's wrong you shouldn't pass yourself off as fix it shop and should not have wasted my time and money, I am now paying for their guess work and learning curve. These are the kinds of company's that should take themselves off the street, this is not a candy store for you to charge random fees for your lack of knowledge. Two motor mounts, splice 4 wires and a unneeded valve $1,783.29