Mary did an awesome job helping today and I hope You keep people like her always at the front of…read morethe line.

We found our taillights were not working on the way to dropping the car off for our son to use…read morewhile at UCF. Emerson was super helpful, changed the lights, and got everything working correctly. It's rare to have find a genuine willingness to help combined with excellent customer service skills. Thank you Emerson for making this dad feel better about leaving a safe vehicle with him while he is away at college!

The lady at the counter was really helpful.. she suggested that they do give new parts but not…read morerepair. This is related to Equinox Year 2007..which had a power or cigarette lighter port, USB port wasn't working. Very gentle, professional, good person. This happened on Saturday afternoon on November 9th 2025.

I ordered some brake pads. They turned out to be the wrong ones I wanted. I called 3 times. They…read moreleft me on hold for over 45 minutes each time. Never came back to the phone. I emailed customer service several times and finally they cancelled my order and promised my money would be returned in 2-5 business days. It's now been 13 days and I have not received my money back. This is the worst customer service I have ever experienced. AVOID THIS LOCATION.

Had a dying battery and the local advance auto parts could only do so much. I called up interstate…read moreand the associate was able to confirm stock and hold the battery for me as I drove over. After arriving, they were able to properly test the battery and confirm that I did indeed have a bad cell and it was time for replacing. Total visit time was 15 minutes. Highly recommend interstate batteries. The have a sterling reputation for a reason, with good warranty and selections. Also, the green cap looks cool inside your engine bay.

Great staff!!! Showed my daughters everything and taught them battery safety! I wish I knew the…read moreguys name but he had a long beard. Thank you!

My experience at this Firestone is a horrible . I was there last year to buy a set of 4 tires. Then…read moreon May 24, thee2025. I had a flat tire, the person helping me was LIZZZ, this woman is incompetent, all my information was wrong, email, name ect. I asked for this to be corrected, the only thing she corrected was my e mail, not my name. My name is Randy on their computer according to them, I have one name and they stole it and replaced it with a new one. I was constantly been called Randy?? I waited for my car to be done at the shop. I kept on telling them my name is "LAURA" and no one cared. They did not change my name on the computer system and I received a e mail with a headline , Dear Randy

I typically go to the location on Narcoosee however due to their limited specialty techs I ended up…read moregiving this location a go. They had more diagnostics techs on staff so more flexibility in scheduling an appointment-something I needed sooner than later. The team itself was very efficient, offering the friendly, casual atmosphere. Though I said they could have the day they attended to my vehicle right away and finished in a shorter time frame than other locations I've been to. Also the manager took time to come out and say hello when I was checking out which is always appreciated and adds a personal touch and confidence boost that this is indeed a location that will do what needs to be done and fairly. Pricing was fair and in line with industry, Unfortunately my issue was not able to be corrected at the location due to it being more electrical in nature (they actually waived the diagnostic for me since unable to assist) but they did provide me recommendations on where to go for next steps. This is how I'd prefer it- instead of a branch simply tackling the project on their own and charging for things that would not actually help to get money and just to patch up to move the customer on the way to find more trouble down the road (literally). I'll definitely be returning personally when my next car need arises. If you're not sure of whether this location is or isn't for you I recommend giving them a go!

(From 2015) Found a…read morePorsche Boxster S in an online dealer ad and called (they were open on Sunday!) and made arrangements to drive and buy if as advertised. They also put a hold on the car, needing no security, to be sure it was there when I was and off we went. I have never had as positive and smooth a car buying experience as this (and that is quite a lot). They were just finishing up the car in prep as we arrived exactly on the minute scheduled. The car being in service (new tires in the rear and near new front) did allow me perform my static prebuy inspection and examine the car from standing underneath and poking and probing as I needed and the car was in stellar condition. Given the keys, and off for a thorough test drive in which saw me (stupidly) get a bit lost. No biggie... Loved the condition, bought the car for my wife as a B-day gift. Ahem, though they did fail to mention full front, mirror and windshield top frame with expel coverage (sweet!), built in Escort radar/laser detector w/shifter and in mirror display (discreetly built into the smokers package ashtray, cha-ching again) and much later I was to discover it had a fully funded Porsche 50k mile service package I was not told about. That was a really big deal and the same as cash in hand come service time. like finding about 2500 rolled up on the ground just for the remaining services... Would buy from here again in a heartbeat and Andreas is my first call come the inevitable next P car. Great overall experience Elena

Bringing a Porsche in for service can be stressful, but the team at Porsche Orlando makes it…read moreseamless. Service advisor kept me updated throughout the day via text and video walk-throughs from the technician, which I really appreciated. The facility is spotless, the loaner vehicle was brand new, and they finished the work ahead of schedule. It's not the cheapest service in town, but you get exactly what you pay for: peace of mind and expert care.

I came in to Tuffy (now Mavis Tire) as I was looking for a spot to get my tire rotation and general…read morecar checkup done. I booked my appointment online a few days prior and was surprised and a little skeptical as on the website it said my tire rotations, brake check and general car checkup was free. I was thinking that maybe they would get me once I'm in with some sort of fee or labor. I was wrong! I came in and a gentleman helped me get my profile in their system and within 5 minutes of me getting there, they were already working on my car! There is a gas station and a Starbucks nearby if you need someplace to be but I ended up just staying put in the lobby to see what they are doing to my car. They told me it would be done about 30-40 minutes. Sure enough, 30 minutes later, my car was checked and my tires rotated with a clean bill of health! They told me what I needed to keep an eye on like fluids, etc. but didn't sell me on any service or scare me into getting work done to my car that wasn't needed. I appreciated their honesty. Final thing to settle was the bill - it was indeed free! No hassle, they gave me my work breakdown on my car and sent me on my way! I will definitely be back to this location for my routine maintenance and any other work I need done for my car.

Liars. Way overpriced…read more Big guy at front desk will literally fudge numbers about mileage, about dates, about information right in front of you. He guess-timates. Then when you only need 1 service, he will only offer the most expensive option and lie that they don't have a cheaper option. Unless you pry, and ask again, then they tell you they have it cheaper but it won't be quality. I'm not just a disgruntled customer, I know when I'm being taken advantage of. Do not go here. Go somewhere else. They are a new Mavis and I get it, it's a business and they're trying to make money, but they are liars and will over charge you without any qualms. The management was more trustworthy when it was Tuffy's. Most good reviews are from when it was Tuffy's.

I stopped off needing a brake pedal plug installed. The…read moremanager was kind enough to fix this for me no charge. He said "it's such a small repair, I wouldn't feel comfortable charging you, It's very easy and it happens all the time to Honda'a and Acura's. 3 other repair shops gave me the run around on when they could do it and how much they would charge was insane. This guy did this out of pure kindness, decency. I highly recommend.

I have been taking mine and my wife's vehicles here for about 15 years. About 6 months ago I took…read moremy wife's vehicle here for an oil change. Vehicle needed tires but we're not in stock so they ordered them and I came back a few days later. They lost the wheelock key during the initial oil a

This review is for the store on OBT area the GM is doorman…read moreand I wanted to take the time to say how excellent the service was his whole team was extremely concerned and wanted to help me I never truly experienced this usually shops see a girl walk in and charge her ridiculous amounts but no these gentleman were ready to help and look for the best option for me thank you I will definitely be back to be purchasing tires here for good !!! Sincerely Red Suburban Lee M .

My daughter got a flat tire this morning so I told her to go there to get the one tire for her Audi…read moreQ3 Crys there told her that they are not allowed to sell. It's a corporate policy that they could not sell one tire for a high-end car and it would ruin her transmission if they just changed one tire so she had to its corporate policy, they would not service her car unless she bought four tires and a wheel alignment when she only needed one tire because a nail was in it. When ask again was this policy they said it's a corporate policy corporate policy and they are not allowed to do so contact corporate corporate said this is completely untrue never ever ever go to this map Tires they are scammers. Kris and management are up to no good at all. This is a repeated thing with this location. Stay away from Them. Negative 28 stars