Emi was a great help in helping me with finding the right light bulbs and even installing them for me. Would recommend for all your automotive needs read more

This is the worst stocked autozone I've ever seen They don't stand behind their warranties and will rip you off Thankfully an Oreilys opened up across the street go there instead read more

A big shout out to Andrew. Thank you so very much for the quick, efficient and friendly service. While traveling I was informed of a tail light that was out. I pulled in and within minutes, had my situation handled. Excellent customer service. I would definitely recommend this business and this employee. read more

Stopped in today. The girl working was so darn rude. Why can't people be pleasant when you are patronizing at there stores. Why do you have to be so rude. Yesterday I had the nicest young man. read more

This branch sucks it took me 3 times to order a set of brake pads ... if ivan helps you ask for another sales rep. I'm gonna order all my auto parts from Amazon from now on.. it seems like kids these days grow more stupid by the minute read more

Greyson and Sandra(the mgr on duty, I believe) were great! I had to get lights and didn't know which ones, purchased some, but they were the wrong ones. They were both very polite and patient when trying to figure out which to get. Would recommend them! read more

I needed my brake light fixed And the manager Josh was really helpful and pleasant also needed my wind sheild wipers fixed and he was able to fix that too read more

Well I've gone into this autozone for The last time. First of all, it's the size of a closet and every time you ask for a part the owner says he has it at his other store. Apperently this one is for show. The kicker was last night when I went in for fuses. I'm the only customer with two people behind the counter. I grab my fuse and stand in front of the counter. 30 seconds. Neither looks up. I'm tell them I'm ready to check out. They look at each other then back to computers. I drop my stuff on the nearest rack and walk out. I won't be walking back in. read more

10/10! This is the place to go! My car's engine started acting weird en route to San Francisco so I stopped by for help and they were gonna close in 5 minutes of when I arrived. Emiliano stayed after hours to help install the cylinders and spark plugs and the store manager came by to help get the materials. Honestly, I feel so so so so grateful that they were down to stick around and help. I highly recommend! read more

The customer service was terrific. The rain was coming down hard when we got here. We were on our way to Carmel, and I could hardly see the road. Fortunately, the rain started about 3 miles before we exited and found this Autozone. The windshield wipers were all worn out on my sister in law's vehicle so I could hardly see a thing! The employee helped me find the correct wipers, and volunteered to replace them for us. It was pouring, but he took the time to help us out. That was terrific! read more

This is auto zone. You walk in and there are shelves full of car related items. Find your oil filters, air filters, brake pads, tire valve caps in chrome! and a bunch of other stuff. No surprises here. Nothing to brag about. Service is standard. read more

I'm a fan of Autozone but not of this location. Stopped in today to get a turn signal bulb. Store is small and cramped and when I went to the bulb section, there was no fitment catalog. There was no one on the floor and I couldn't find anyone to help, so I used my phone to search for the right one. Found it and by the time I got to the counter, someone was there, but he was helping someone else and that process moved really slow. After more than five minutes the clerk not once looked up at me and apparently there was no one else there to help so I waited a few more minutes then left without my bulb. Ended up driving down to the big "W" store, found it (and they had the part catalog) and I paid about 25% less. If you can't greet and serve your customers, I'm going elsewhere and you're going out of business. read more

So I needed to scan my car because of some codes I thought would pop up, I got a super nice introduction with a employee named Jose. Super informative on everything that could be wrong with my car and just super friendly and knew exactly what he was doing, awesome service from him and he informed me it was his first day and honestly that's the best customer service I've had from anyone at auto zone let alone a guy who just got the job. Good work Jose read more

I went into the prunedale auto zone last week to get some light bulbs for my car. They were easy to find and well priced. Since we are doing social distancing due to the virus and wearing mask the store was safely set up for customers. Unfortunately some people are too smart to follow the rules like the guy who was looking for parts who looked to have no social distancing difficulty due to lack of personal hygiene. In the store he chuckled and said I forgot my mask. I kept my distance as did the sales staff I hope the had fun disinfecting after he left. The store was posted but for some reading is tough I guess read more

Amazing service on a rainy day with such helpful people as my wife was by herself with our five children needing new wipers. He installed them for her and went above and beyond. In this day and age that is saying something! Thank you for helping put back my faith in humanity! read more

I've been here maybe 5 times. Yes it's small and yes they are limited to what they have. It's been always for oil, sealant or stuff off the shelf. The last and final time going here was on Super Bowl Sunday. I always call ahead to make sure the website matches what they say is in stock. I made a list of parts with their part numbers and called the store. After several times repeating my year, make model and motor size, I'm asking the only guy in the store (the other helper was a lady) if you have these 5 parts I'm looking for? He responded "Yes" to all of them. I load up my dog and take the 20 minute trip to this store. I grab some bulbs off a shelf and wait my turn. Pull out my list and it's the guy I talked to. I recognized his voice and had to repeat my year, make........, make, model...., model, no 2 wheel drive and motor size again. I say "I just called about these parts." He looks at me strange and finds the 1st one. But the 2nd he says "we don't have." I say "I just called about these" and showed my list with check marks confirming in stock. I asked him "didn't I talk to you? You are the only guy at the counter." He says "there is a guy in the back." After awkward silence and people looking at me like I was going to go postal or something, I said "well do you have the 3rd, 4th and 5th parts?" He said "uhhh no. But we can order them." Again I say "I just called 20 minutes ago confirming you have these and now you say you don't?" I seriously got irritated at this point and said "bring the guy in the back up here so we can figure out why I called and confirmed all these parts to be in stock at this store and they are not." He then says "It was me you talked to." It was that moment I realized I was about to blow my own gasket. You know that tunnel vision you get? The only thing that saved me from doing that was the thought of my dog waiting for me in my truck. I smiled and put the bulbs back on the shelf and walked out. Why I won't go back? Either that guy was told to lie or is a liar, or is so incompetent he couldn't properly take inventory of the parts. Either way, I have 5 vehicles to maintain and this Autozone will not get my business. I should have had the lady help me. read more

I really try to spend locally, but they make it so difficult. This ended up being a typical Prunedale experience. They know they're the only game in this little town, so they don't have to show any customer service. They tell me they can get my part in that evening because it's only coming from Gilroy. At first I think I will just go pick it up there since I will be going by there the next day. They tell me that they could have it that night around 2030. I think about it, and decide why not. I don't make it back that night, but I do go in the next afternoon. Now I just gave them an additional 19.5 hrs. I arrive to pick up my part, and they can't find it. They aren't looking very hard. They check 2 shelves, and then tell me it didn't arrive. They say maybe you can check back later. I tell them that's not going to work. They say the new routes sometimes don't get to us, maybe Monday, or Tuesday. Again, that's not going to work. Not once did anyone get on the phone, computer, or anything to try to trace this part down. I tried to understand that sometimes things are not in their control, but what set me off was the pure "oh well" attitude. It appears that they are actually trained here for mediocrity. They were shocked that I didn't just say "ok, no big deal, get it when you can". Another great act of customer service by one of the businesses in this little shopping center. I demanded a refund, and the district manager's info. Went home, ordered it from Amazon, and will have it in 2 days, only spending 2$ more. 3 hrs later, I get a call telling me my part is in. WOW. Great communication gang. Lesson learned. read more

We went to Autozone on Vierra Canyon to get belts for our RV. One of the guys was really helpful but the other was rude. The doors were locked at 8:47 despite the fact that the sign on the doors said the store was open until 9:00. After knocking on the door, one of the guys opened the door to help me. They couldn't get the belt size right so I had to come back 3 times. read more

Needed a new battery. Walked in at 430 pm and was greeted right away by Mario B.. He double checked and made sure I needed a new battery which I did. After I purchased he proceeded to install it for me. It was so badly corroded and difficult to remove. He was finally able to switch them out. He was very pleasant and courtious. Very happy he installed it and with a smile! read more