Not a bad experience! I am happy with my car I bought last year. I got a good price and it had low mileage. They could have done a bit better on price, the car does have some cosmetic issues inside we didn't discuss (cigarette burns in fabric). My car also sometimes has a weird smell from the AC unit on start up. I would check this place out again for service. I do wish they had a loyalty program or a deal for writing a review on Yelp or Google Reviews. read more

Details matter. More specifically getting details wrong matters. I came to Martin Chevrolet for my first service. In theory, you go to the Dealer for the most knowledgeable and professional services. My expectation was high. When I picked up my AEV version AT4X, I was not provided the multipoint inspection sheet as noted on my paperwork. So, I turned around and asked for the sheet. (First red flag) My first question was did you reset the oil life monitor when you changed the oil. The service advisor said yes. When I asked why that was not checked off, he replied thats not printed on the form. (I guess second red flag) I left Martin Chevrolet worried about the quality of service given to me, but I was busy so I left. Once I had more time to review, I noticed they marked Tire PSI at 40. Did they fill the tires to 40 PSI? Thats actually the wrong tire pressure! Manufacturer recommends 38. (Details matter) Then, in writing up this review I remembered I had damage to the rear right shocks on the truck. No mention or documentation of anything anywhere. Is that actually an issue---- honestly I suspect not, but I also expect they missed it. While none of these items represent anything major, the lack of detail and precision is worrisome for a Dealership. I will see how they respond when I ask for clarification. In the meantime, Where should I go for top notch auto service? Its clearly not Martin Chevrolet. read more

Martin Chevrolet - Car Dealers Near Me - Torrance, California

I had an extremely frustrating experience with Martin Chevrolet after purchasing a used truck from them. Immediately after purchase (drive home), the truck began experiencing a highway shudder issue along with multiple check engine codes related to engine timing. Another Chevrolet dealer identified concerns, and after a long process of follow-ups, inspections, and repeated conversations, Martin Chevrolet eventually admitted the vehicle had excessive timing chain slack and failing camshaft actuator components requiring major repairs. To their credit, they ultimately covered the repairs, which included timing chain work, solenoids, airbag-related repairs, and additional diagnostic work. However, the process to get there was exhausting and took approximately a month with poor communication and constant uncertainty about what was actually being covered. Things got even worse when I picked the truck up after repairs. Within minutes of leaving the dealership, the truck would not start and had to be towed back. The final invoice documented that the battery cable ground had not been installed to proper specifications after the repair work. On top of all of this, I was told the dealership would cover the rental car while my vehicle was down, only to later discover the rental company charged my credit card for the entire month-long rental bill - over $1,200 out of pocket - because the dealer refused to pay. While I appreciate that the dealership eventually performed the repairs at no charge, the overall experience was stressful, time-consuming, and handled far less professionally than it should have been. No customer should have to go through this much effort after purchasing a vehicle from a dealership. read more

I went to the dealership on Saturday and ended up falling in love with a Traverse. Our sales rep was amazing very knowledgeable, patient, and made the overall experience great. This review, however, is specifically about Scott, the sales manager. Once we decided we liked the car, the negotiation process began. Scott came over and started explaining that certain add-ons like GPS were already included with the car. When we asked if those add-ons could be removed, he kept going around the question and basically implied they could not be taken off. The price he offered wasn't great, but I really loved the car. After a lot of back and forth and after we were close to walking away he finally agreed to remove some of the add-ons, which lowered the price by about $1,600. At that point I was exhausted (I'm 8 months pregnant) and needed to get back home to my other child, so my husband and I decided to sleep on it. The next day Scott called and said the offer was still on the table since I liked the car so much. We went back to the dealership on Sunday, only to find out the deal had changed. The add-ons were back. He did remove the GPS which he originally claimed couldn't be removed and a clear coat package totaling about $1,100, but he left another add-on that he had already agreed to remove the day before. When we brought it up, he wasn't pleasant about it and kept saying he didn't remember agreeing to remove it and that he wasn't going to do it. After driving all the way back to the dealership and expecting the same offer we discussed the day before, it was extremely frustrating and disappointing. Honestly, this was one of the worst dealership experiences I've had in years. The sales staff was great, but the management experience completely ruined it for us. If you're planning to buy a car here, just be aware: the sales reps may be excellent, but the management and negotiation process was very disappointing. read more

I brought my car in for the "Annual Maintenance" as well as getting a recent tire looked at that went flat the day before. I had my spare in its place and alerted the service provider Alvin that I didn't know where the puncture was since AAA couldn't see anything when they changed the tire out. So I asked if it could be repaired first. He said he would have the techs inspect it. He also told me that the routine maintenance for the 16K service would be $764- I wasn't prepared for it being that large of an amount but went ahead with it and he said it would be about 2 hours till my car was done. I went to work then he called and told me that the tire was punctured at the side wall which makes it not reparable and needs to be replaced which the didn't have in stock and that would be $270- I spoke to my close friends and boss they told me to stop the work immediately. I called Alvin requested this to stop at 9:15am mind you I dropped the car off a little after 8am he said they were almost done. But not with the tire replacement since they didn't have it in stock. I got a ride there to just get my car back. I talked to Mario and he was very helpful in getting my price down and helping me use my points as well to adjust the price. I was very thankful for him taking the time to understand this situation. I brought the car to America tire they inspected the tire and said they can repair it at no charge. The Alvin guy at Martin Chevrolets I knew where the tire was damaged. I did not know where it was damaged and neither did the AAA tech who put my spare on. I'm not a tire technician. But Alvin implied that I had knowledge of the exact area the tire was damaged and I didn't. I'm not happy and I feel like there should be more trustworthy people. Mario at Martin Chevrolet would be who i recommend to speak to if you bring your car there. read more

Martin Chevrolet - This was the condition my tire was in when it was parked. Which I had AAA come to put my spare on. - Car Dealers Near Me - Torrance, California

Amazing service pros if you ask for Jose G and Mario O. Kick ass team that are always solving the problem you have. Just today they replaced my keyed lug nuts with matching regular ones free of charge! No questions asked! read more

terrible customer service charge me 295 to diagnose a problem they could not even diagnose pretty much told me they were gonna charge me 4700 just to rip apart my engine to find out what they charge me 295 for buyer. Beware when you go to this place. read more

So my brand new Chevy Colorado (less than 2,000 miles) dashboard display went missing (only maps and radio status would display). So I couldn't tell how fast I was going l, nor how much fuel was in the vehicle, and also the backup camera wouldn't engage on the display either). So took it in to Martin Chevrolet and dropped it off with "Ed" Edmundo Sanchez. Ed greeted me with a smile at my door and promptly took care of checking the vehicle in. Martin Chevrolet is a privately owned dealership (verses a big auto group) and their personalized and genuine caring shows! Ed took the time to offer pleasantries and promised a call or text when the truck was ready or if there were questions or approvals needed, so I felt comfortable leaving it. I waited in the service lobby for my ride, which had complementary coffee, and they also had a snack vending machine. TV's mounted to the wall with local news on. Comfy couches, a small display of Chevrolet merch and Chemical Guys detail products available for sale. The waiting room was clean and noticeably at that, it didn't smell or have terribly outdated reading materials and magazines as often other dealership waiting rooms do. It was nice to see the care given to the waiting room. Sadly my truck had quiet a few electrical issues they needed to address, but Ed kept me updated daily (they had the truck for 4 days trying to resolve it), but I'm so happy with the excellent communication and service. Ed was off on I'm sure a well deserved day off when I picked up the vehicle and I believe the service advisor by the name of Ricardo assisted me, he was friendly and helpful and part of the reason I won't bring my vehicle anywhere else in the future! read more

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I accompanied along with my friend who went in for a "LOF" along with checking on a malfunctioning passenger window on 04/14/25. The attending Service Advisor (Richard) was very attentive whilst at the same time using his cell phone to video the outside/inside of the truck- to show how it appeared before any tech- touched the vehicle. Upon inspection of the vehicle- there were few suggested repairs/replacement of accessories- one of which being wiper blades- which to an unassuming person might just authorize this specific replacement at a dealer discounted price of $92.00- but they customer replaced those wiper blades less than two months ago with RainX Latitude wiper blades (I know because I purchased them via Amazon Prime Next Day Delivery)- I did bring this up prior to leaving the dealership with the Service Director- Ben. Initial thoughts explained was dirt on the windshield- I'll take that with a grain of salt. Granted the vehicle wasn't washed- maybe the customer needs to request this- granted it's not a Lexus- since on one occasion the local dealership did a hand-wash when all they did was check tire pressure at my request. Overall the dealership's management/staff performed attentive and quality work- with just a few inconveniences. Their showroom and service lobby was good as well with the obligatory free coffee/hot chocolate/etc.- it would've been nice if they had pastries like competing automotive brands in a few miles radius. read more

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Great experience. What can I say! It was the first week of February and Was in the market to buy a truck and I had the pleasure of working with Robbie. Not pushy at all and he helped me the night before when I went by the dealer to just look. Following day I was going home from the store and wanted to ask some questions about the trucks and sales. I ended up buying the truck I wanted that night which was a 2026 Silverado ZR2. It was already 7:30pm on a Tuesday and by the time we were done it was like 10pm and they close at 9pm. The staff I worked with that day were friendly and professional. I would buy another vehicle here. read more

Martin Chevrolet - 2026 ZR2 with 6.2L - Car Dealers Near Me - Torrance, California

I recently had an extremely disappointing and stressful experience at Martin Chevy, specifically with Aaron in their sales department. I asked them to cancel my optional extended service contract and resubmit the deal to the finance company. Instead, I was told they would not cancel it because "they would be taking a loss on the car." This is not only unethical -- it's illegal. Under California Civil Code §2982(c) and Federal Truth in Lending Act (15 U.S.C. §1601 et seq.), optional products like extended warranties or service contracts cannot be required as a condition of financing, and refusing to remove them after request is a violation of consumer rights. Aaron then told me to contact him when he was "off the clock," and when he called, he gave me an ultimatum: either have the loan funded by Monday or they would "come get the car" -- all because they refused to remove a $2,800 extended service contract I did not want. Again, service contracts are completely optional. On top of that, Aaron texted me repeatedly during my workday, pressuring me to move forward. I even tried to meet him halfway, but the dishonesty continued. All of his managers were equally dismissive and unprofessional. While I understand my credit situation is not perfect, that does not give them the right to bully or manipulate me simply to secure their commission. I fully intend to file a formal complaint with the California Department of Motor Vehicles Occupational Licensing division and the Bureau of Automotive Repair, as well as cancel the service contract once the loan is funded. Looking back, my first red flag should have been how many times they kept reworking the deal to get more money out of me. Initially, I was told $1,000 down, then $2,000, and on the very day I was set to pick up the car, they raised it to $2,500 -- telling me this while I was already on the way to the dealership. This was a textbook case of high-pressure sales tactics, dishonesty, and disregard for consumer rights. My advice: stay away from this place at all costs. read more

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Had a great car buying experience this week at Martin Chevy. Robert E. was extremely helpful, very attentive, professional, friendly and courteous. No high pressured sales pitches or push to buy. Everything was clearly explained and outlined and was able to walk out with a good trade-in price and a good deal on a new truck. Happy to have shopped here especially having checked out other dealerships in the area and found their helpfulness to be lacking and unenthusiastic. Thank you to the team at Martin Chevy. Robert E. and Jeffrey J. are there to help. read more

I love this location! The staff is amazing, helpful and supportive in all vehicle services especially Walter Bravo in the service department who I highly recommend to see for any and all vehicle services needs!! read more

Arturo was amazing he was able to get us transportation to the dealership and when we had questions or inconveniences come up he always had an answered or was able to give us an answer. I have bought multiple cars in the past and this was the first time that a sales person knew more than me about the vehicle you could tell that Arturo had done his homework. read more

Martin Chevrolet - Truck that was bought - Car Dealers Near Me - Torrance, California

Mario Ortiz at Martin Chevrolet is the man. He actually gives you the service every one looks for but never gets at a car dealership. He genuinely made an effort by asking questions that made me feel like he was looking out for me. "He got you" is all I have to say. He definitely would be a superstar at any work place. Greatly appreciate a solid human, and I hope this encourages others to appreciate those when they come across one. read more

December 20th, 2025. I picked up the corvette this afternoon, when they brought it up, I noticed the car very dirty, full of bird poop, glue on the windshield, empty gas tank. When I dropped it off the last time it had over a 1/4 tank, the car had just been washed and waxed the day before, no glue on the windshield, and no scratch. For having the car over 40 days, assuming it was under the sun all this time, they could not even return the car as it was dropped off. I guess now I have to spend more money getting the bird poop stain out of the paint. Customer Service at this place is close to none-existent. I was able to speak to Ben on the phone, but no one has yet address the email that was sent to them. Maybe someone will respond to the follow-up email sent today. read more

Martin Chevrolet - Scratch - Car Dealers Near Me - Torrance, California

I like this place. They're willing to take a chance on people to help build credit. I took a star off because I was unclear on why my car was over msrp, and I asked the finance guy why that was the case. The guy before that fast talked be into getting the Riviver eLicense plate app (I didn't know what it was exactly), and they guy just shrugged and pointed to the long itemized statement instead of telling me that this totally option thing cost nearly a grand. I guess that's on me, but they were fast talking to get me into the car, and silent when I needed an explanation. That leaves a bad taste in your mouth after the fact. I will say the sales people were polite and attentive, and got back to me on the phone. After the sale, when ai had a question, it took a couple of days she several attempts to reach them. I'm not overly fond of that. Ultimately the guy just said to refer to the sticker (there was not sticker on my car when I left). The credit thing is a two-edged sword. They do a stated income loan and shop it out. The interest rates are high, but commensurate with the going rates for loans with people with limited credit history. So, if you're less than honest, you may find yourself with a loan that you have a hard time paying off. Caveat emptor. read more

Wanted to sell my 2018 ford focus. Went through Amazon auto and one of their suggestions was Martin Chevrolet. I meet with Louis one of the sales employees. Louie was very helpful and explained the process to us, and apologized for the process taking longer then excepted. The amount it sold for was fair and I was happy! read more

I purchased from this dealership in January 2026. It is now June 2026. I bought a brand new Silverado. I came already financed through my credit union I knew which truck I wanted. When the dealership basically knew that I was not using their funding services and not purchasing any extra add ons the mood was different. Not from my sales person he was good but from the sales management. That was also fine but here's my problem. I was shown there were 2 keys to the truck. And before leaving the lot one key was now missing and I was told that it would turn up and they would contact me when it did. I spent over an hour looking for the key but ended up leaving. Initially I waited about 10 days and was trying to contact the sales manager or the dealership manager or even the sales person. It wasn't until I left a negative review directly with Chevrolet that I was contacted from the dealership and they wanted to talk about the review but no progress on locating my second key. My sales person had one key to take the truck to get cleaned up and gassed. I had one key in an envelope given to me the key never left the envelope. Fast forward to when all the paperwork is done and the truck is pulled around for me to leave. I bring my things to the truck including the envelope with the key in it. I go back to the vehicle that my family member was in to grab my phone and my son's car seat and then come back to the truck to set up the other features while the salesman was still in the truck and had gone back and forth from the office. When the salesman wanted to show me some other features he asked for the second key I told him it's right here and pointed to the envelope. Long story short the key was no longer in the envelope and we looked in and out of the truck in the dealership and he even asked the servicemen in the shop if they left they key on their desk. The key didn't turn up but they reassured me that the key would show up and they would "give me a call" I've emailed the sales manager and called the dealership multiple times and never received any response. This is something simple. Over a key but There was an attempt to gaslight me into believing the key possibly fell out in my other vehicle or when I went to the restroom at the dealership but I know that the second key was in the truck because I seen it and felt it in the envelop. I believe that my key was taken in bad faith due to a number of reasons. My coworkers and friends and family who like the truck (it is a nice truck) have asked me where did I purchase mine from. And I cannot in good faith recommend that they purchase from a dealership who I now believe does not practice business in good faith. No support or response from the dealership. And now I will travel to a different Chevy dealer to have the maintenance done on my truck because I can't trust that other things won't become missing or inoperable if I continue to do business with Martin Chevrolet. read more

I think the services are overpriced and pushed to do before the mileage.... I love my truck and think chevrolet has great cars! read more

I worked with Robert Escamilla to purchase the new to me Equinox. He was so helpful and patient. We test drove a couple cars and weighed the pros and cons of both and which car best fit my needs. He helped to find me the best financing options and to setup the OnStar on the car. He took the extra time and helped me empty out my old car and transferred the items to my new car. It was an exceptional experience and I would not hesitate to go back to Robert and to recommend my friends to him! read more

Martin Chevrolet, My Own Outstanding Experience, Alvin R.Sumera Was my Service Advisor Aug.14,2025 I was Treated with Respect being a Veteran, & was given a Veteran Discount, Along with an Outstanding Performance on my 2007 Silverado Truck, I Recommended my Family Martin Chevrolet Is very Respectful & The Service Advisers explains every thing about the Auto Repairs you need to know read more

Don't bring your vehicle here if you want them to actually fix it. I brought in my new brand new 25 GMC savanna here because my rear door wouldn't properly close. They tried to claim that the rear bumper was damaged, which is why the door wouldn't close. As the van was brand new and free of any damage, I took it to a different dealer to get a second opinion. As I expected, the rear door just needed to be adjusted. It looks like they either lied to me or misdiagnosed the issue, either way I won't be returning here in the future. read more

What a great purchasing experience! Bought a nice vehicle at a reasonable price. Shout out to Arturo M. for fast professional service. read more

Martin Chevrolet - Car Dealers Near Me - Torrance, California

If you plan on buying from here, be aware of the add-ons like tire protection and other services. These are sold through third-party companies. They're a scam. The manager at this location doesn't seem to prioritize customers, and Martin Chevrolet appears to care more about quantity than quality. read more

Martin Chevrolet - Car Dealers Near Me - Torrance, California

Just wanted to acknowledge an employee there. We came twice to this dealership trying to buy a car. We didn't, but I want to say that Arturo, who helped us, was very polite and patient. He let us drive two different models and explained all the cars' features. Thank you, Arturo. read more

Bought an Ev Equinox from Martin Chevrolet. From start to finish, I had a wonderful buying experience. Rob in internet sales was very professional and responsive to the process. I met Jeff in finance, and he was informative and easy to speak on potential added equipment. Staff was also on point with all the incentives and rebates being offered by GM. Business was spotless, and all the vehicles in the lobby were waxed and looked beautiful. Overall experience was A+. Highly recommend if looking for a vehicle. read more

Martin Chevrolet - Car Dealers Near Me - Torrance, California

Buying a car in my opinion ranks up there with a visit to the dentist combined with a trip to the DMV and a stint in the principal's office mixed in. I think I had "buy a car" on a list somewhere but it was buried so deep I practically forgot about it until it was time to pay my annual registration. I'm not a "must-have-the-latest" kind of person. I'm ambivalent about what's trendy and lazy about jumping on the band wagon. "If it ain't broke" is my modus operandi and I'd never be accused of making a decision because of celebrity influence. Today was different. My Jeopardy! genius friend and I were tossing around ideas for car colors. I mentioned my registration was due just as we approached Martin Chevrolet so naturally we pulled over to take a look. 2.5 hours later I drove off the lot with a 2023 model, suh-weet! The car is great, shiny and new of course, but to me the most memorable part of the whole thing were the interactions. Edwin helped me out and to make me happy he pushed his boss for some extras (thanks boss!) and Raul tackled all the paperwork with speed and finesse. The rest of the crew were a friendly bunch - we even had a few laughs when I joked about not being able to watch the Sunday football games because Edwin was taking all my time. All in all, the experience was pretty straightforward, no pressure. I went in one day, locked in a price, went home and researched what I could and could not live without and returned the next morning. Minimal negotiating et voila, together Edwin and I made it happen. I even used the down time to work with my hot shot insurance guy to revise my policy and set me up with full coverage. I've been a Martin Chevrolet customer for many years...same for my guy, he used to golf with Marty Jacobs (original owner of Martin Chevrolet) - that's what happens when you've been around a lonnnnng time. Cheers Martin Chevrolet! read more

Martin Chevrolet - I squeezed in a little football on the showroom floor. - Car Dealers Near Me - Torrance, California

I bought a Chevy Equinox & the entire experience was easy thanks to Chris! He is friendly, knowledgeable, informative & walked me through the features of my new car. I continue to get my car serviced here. The staff at service department is very nice. Mario always makes me feel welcomed. The waiting area is clean. Also many places to walk to have lunch whilst you wait. read more

Martin Chevrolet - Sales rep, Chris Acevedo was friendly, knowledgeable, informative & walked me through the great features my new Equinox has! - Car Dealers Near Me - Torrance, California

Had my truck in at 7am app for oil change. Took over two hours but I was first app. Way over priced for work done. Will never come back.

Amazing service excellent service department Very compassionate in helping when it comes to recommending what service to get read more

Martin Chevy has hands down been the best dealership I have dealt with. From Chris Acevedo the sales man to Martin Ortiz service dept. The communication from start to finish was impeccable. I couldn't recommend them enough. My transmission went out on my Traverse. And was worried the 3rd party warranty wouldn't cover it. Martin guided me through the process, and provided updates of the repair. Without me having to call. I never even heard back from my own warranty company. They even pushed to have it ready the day I needed it for my vacation. Although I couldnt pick up by the time they closed. Chris had my keys, with a smile and a Thank You! I didn't even get to see Martin in person. But best believe I will see him for all my future services. If that's not service I am not sure what is. I am so blessed. read more

Great place. Sales and service top notch. Alvin (service advisor), Ben (service manager), Lewis (general manager), Andy/Stuart/Alex (sales managers), Raul/Jeff (F&I), Chris (sales) are great people. Been buying/servicing cars for years at the store. Highly recommended. Great experience for many years. read more

Best experience I've had to date at a Chevy dealership. I come from a rather large family of Chevy owners, dating back decades. I got my "Sally" at another Chevy dealer not too far from Carson. My experience at this other Chevy dealer was so horrible, it made me feel physically ill staying at that dealer. Not kidding. I was referred to Martin Chevrolet by my grandpa. I came in feeling anxious, worried they'd treat me as horribly as the other dealer. I was worried for my poor Sally too, as she was in desperate need of an oil change. To my pleasant surprise, a man named Julio, the manager of the service dept., came out to greet me as I pulled in. He was incredibly sweet, patient, and knowledgeable. They took my car very quickly, and even though I was willing to leave her overnight (I had shown up close to closing time) she was done within an hour! I will exclusively be using Martin Chevrolet for all my Chevy needs and services for Sally. She and I left happy campers, thanks to the wonderful Julio! Truly, what a gem of a person. He was so friendly, and I have so much gratitude to him for how kind he treated me and my girl. Thanks Martin! read more

Martin Chevrolet - my beautiful Sally (2021 Camaro) ! - Car Dealers Near Me - Torrance, California

We just got my wifes 23 Traverse in Oct that night we did tell them tha back brakes were making noise we was told they was new tha suv was sitting need to be driven bring in back on ur 1st service did that in January wife took tha suv back told them abt tha brakes an was told u have not put any miles on it they need to brake in i took it in today myself was off wrk March 20th this morning they checked it out was told tha suv was ran ruff needs new brakes an rotors an have to pay 1200$ . I was very upset from getting the run around from day one an I use to wrk at Cormier myself an let in be known still did not get it sovelved the service manager Ben was no Help saying u pay half well pay have for a on going problem since we got tha suv we where told they just did tha brakes but find out with maintenance records they never did tha person had it before us did them elsewhere as of today I was told will not be going back for service anymore asked to speak with a different manager tha floor manager walks in his boss office an said what do u want to do About this guy like me an my nephew was not sitting right there very un professional an im not saying everyone the porter an guy who sold us tha suv was cool id go to Carson Chevrolet for now on with service and all we was just looking at cars not really to bye but tha wife was in love with it we got it over all Grate on gas love tha suv I don't recommend purchasing from martin chevrolet read more

***WARNING please be advised*** If I could give zero stars I would. As someone who is in sales, I understand working off commission but the disrespect to my intelligence with 16k above advertised price in adders, that includes them trying to charge me 13% tax rate in SoCal is ridiculous. Also digital plates are not required in California, don't pay them the 995ea. Also these quotes were from a manager not even the sales guy. SMH, the best answer I could get was "if Toyota works for you I understand". It's crazy to be treated like this after being pre approved by GM read more

I received a notice in the mail saying my Tahoe is being recalled due to a front passenger airbag defect. I looked up the nearest Chevrolet dealer based on where I was gonna be at one Saturday and this popped up immediately. Since I was going to be in the general area, I figured I can knock two (maybe three!) birds all at once. I was able to make an appointment on my desired date and time (yay!) I pulled up at their service department and parked my car behind another under the SERVICE area. There was nobody to be found and since it's my first time and signs weren't clear, it took a minute to figure out where to go. I spoke to Jose and told him while I was there. He asked me if they the part needed for the recall has been ordered and arrived. I thought that was odd: ONE - I don't work here. And TWO - I was assured the part was going to be available when I come through at annotated date and time. So he did a little bit more typing work and off the car keys and car with him. BUT! Before I left, I asked if they would give out a loaner on situations like this. "No, not for recalls." It's a good thing I had someone follow me! I wouldn't have had a ride to go anywhere else! Dropped off the car at 9am, was told it should be available by 1pm. After lunch, my ride asked if we should start heading back to the dealership to pick up the car since it was nearing 1pm. I made a call to confirm (we were about 4 miles away) and was placed on hold and by the time I was told the car was ready, we were already half a mile away. Good thing that part of the experience worked out. Spoke to Jose once more, signed the paperwork and off he went to get my ride. It was kinda disappointing to see they didn't bother washing the car. (This is a first for me. All my cars were washed and cleaned after a service - regardless of where the dealership/service is.) Maybe because it's a recall, not a full-on service? Who knows... Just glad I got that done and over with. I don't see any visits in the foreseeable future, so I'll rank this as a so-so solo run. read more

Martin Chevrolet - Car Dealers Near Me - Torrance, California

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They wrecked my Tahoe and don't want to pay for damages. I just bought the vehicle. Wow I will never give Martin Chevrolet another dime and I will spread the word never go there. read more

I bought a 2025 Tahoe. While they were doing upgrades someone at the dealership wrecked it. Now Martin Chevrolet don't want to pay for damages. What a slap in the face. I spent over $85000.00. They can't pay for $2349.00 for something they did. I even emailed the owner. No responce. read more

Update, so I ended up picking up my truck after having it sit there for a week and some days to another Chevy service department. ( not the first time I brought it in for the loud noise it was making) Turns out my trucks water pump was broken which would have caused a bigger problem, and my rotars were never resurfaced correctly. The time, money and stress this place caused me is disappointing! Do better Martin Chevrolet! read more