I ordered a cadillac converter for my 19 dodge charger. Then I asked them to return it. because I…read moreneeded 02 sensors only and I was told I can't return it n was told they told me over the phone when I ordered it.. I record all my phone calls n not once was I told I couldn't return it so now im out 700 dollars unless I seek legal action

I had an accident in the middle of a blizzard on the thruway while driving from Fredonia to…read moreConnecticut. I drive a Jeep, so I pulled over managed to find Castilone's service department online. They were so nice. I limped over to their shop and had two blown tie rods. They took me immediately, diagnosed the problem, and had me out the door in two hours flat, including diagnosis and getting parts delivered. They saved my life big time!! Many thanks to them for understanding my problem and for prioritizing my situation as someone far from home.

WONDERFUL! Young friendly gentleman helped me in the freezing wind rain sleet storm to find the…read moreright screws andPUT ONTHE CAR. Wearing a T-shirt he has tofindtherught screwdriver and the right screws which I didn't originally buy. A++++ THANK YOU MATT you're a blessing

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

A woman who identified herself as the manager (Julie or Julia) was so absolutely useless. I ordered…read morea SAME DAY delivery on their website, paid the 16.99 delivery fee as well as the cost of the product. Received an email from AUTOZONE saying my order was on its way and I could track it. Tracked it on an app that said AUTOZONE to observe the driver going past my house, and then saw driver updated to package delivered. Repeated messages via the AUTOZONE tracking app to driver were ignored. Called the store where JULIA insisted there was nothing she could do because I had had my package delivered via Door Dash. I most certainly did not utilize Door Dash! I only clicked on the option on AUTOZONE website for same-day delivery. NOTHING ABOUT DOOR DASH. Even the app tracking the driver does not say Door Dash. Julia then ARGUED with me, insisting she could not contact DOOR DASH and that I would have to do it. WTF??? Despite my repeated assertions I have nothing to do with DOOR DASH and that AUTOZONE must have contracted with them to do same day delivery she wouldn't concede the point. Insisting it was ME that must contact them. This was absolutely infuriating, to deal with someone who clearly lacks any kind of critical thinking skills. The "manager" doesn't know how their same day delivery works? That apparently it is handled by DOOR DASH despite not showing up on their WEBSITE as such? Doesn't know how to reach them? Then how did they know to come and get the order to begin with??? What a freaking mess. This "manager" hung up on me. Yeah, I was getting RUDE. Who wouldn't with this nonsense? Called back repeatedly, got another woman, also called Julia (or Julie) who now proceeds to tell me they don't even have SUNDAY delivery. WTH is this? I paid for same day delivery and now this woman is insisting they don't even have it, and acting like she doesn't know what my problem is? And that there is nothing they can do? This was like some kind of freaking nightmare to deal with these two (different?) women! I have always loved this store and the service I have received. Will now go to their competitor down the road. A call to customer service took 45 minutes to (sort-of) straighten out this mess.

Arthur and Zake helped me Today and as always did a great job…read more In the past , Manager Ken and Steve have been great to help and save me lots in mechicanics bills by finding the problem . I'll always go to auto zone advanced auto not even close. Have had issues with service and cheap products

Very helpful and knowledgeable staff. Will go out of there way to help you with all your auto needs.read more

Great products and personnel to install them. Been going to Tim's Trim for many years. So thankful…read morefor their ability to get the job done in a timely manner so I could go onto work.

Had a remote start put into my Subaru. From the very first phone call to picking up my vehicle the…read morestaff at Tims Trim were outstanding. Jacob explained everthing in detail and answered any questions I had. Never felt rushed, and my vehicle was done in a timely fashion. What an upbeat friendly staff! A pleasure doing business with them. I highly recommend them! Pat C

Employees are always helpful, knowledgeable. Thank you…read more Stores are well stocked and ordering, if needed is quick and easy.

Stopped to have them hook up the device that will tell you what code is making my check engine…read morelight go on. The young man behind the counter acted like this was a huge pain for him to do it and gave the device to me to do it myself. I couldn't figure out how to hook it up. Went back in and told him forget it. He then came out to my car and attempted to hook it up himself and couldn't figure it out. So I left with no help- had to go elsewhere. There were 2 other employees standing around doing nothing and they didnt offer to help either.

They have no problem taking your order and your money and ordering the wrong part. I ordered seat…read morecovers for Torino, they took three months to get. When I finally got the order, it was wrong. They told me oh well I guess I missed it by one number when I ordered it. All I needed was the backseat to be changed from a formal roof car to a convertible. The backseats are different. They told me that I had to send the whole set back. The problem was the two front bucket seats had already been upholstered. I asked if I could send just the Backseat back since it was the wrong one. They said the only way they could do an exchange was for me to un-upholster my front seats. and send everything back. Absolutely ridiculous. This once was a good company. They've gotten too big and they just don't care anymore.

I called to ask if they had parts in stock which they said they did. I placed my order and included…read morea Rush charge as I wanted to work on the car that weekend. I received less than half my order. They now tell me the remaining items are on back order and I will not receive them for seven or eight months. They supposedly had an alternate part but I would need to cancel my order and order the other part again, and of coarse pay for shipping again. Definitely not the same company I used to be now that Eichlers purchase them. I will be working with Snyders from here on out.