I just have to give a huge shout out to Lamonte! I was broken down on the side of the 270 spur…read moreduring rush hour traffic one morning last week. I had already contacted my roadside assistance and was waiting for the tow truck they arranged. Lamonte happened to pass by me in his tow truck and stopped to ask if I was OK and if I needed anything. He was so kind and absolutely made my day! If I ever break down again, I will ask for Lamonte for sure!

They broke the ignition switch on my truck then said they didn't do it but the truck was in their…read morecare for 4 days and they moved it. They called me to say they couldn't get it started when I went to pick it up my window was down and my ignition switch was broken. I spoke to the manager Mr. Vargas and he didn't want to take any responsibility and said he would fix it and hung up on me. If you want your truck fixed don't come here. Manager was VERY rude and unprofessional

TERRIBLE! went in for a broken shift cable and left with a fixed cable, grease stains on the door…read moreof a recently fully detailed car(1 week) and a check engine light that's now on with 2 codes that mysteriously have nothing to do with the repair... Also, they tried to charge me $130 for a $60 - 80 part. But, at least they fixed it.

A couple of years ago, the transmission gave out in my 2002 Hyundai Accent. I spent weeks dealing…read morewith other shops in the DMV before I finally took it to AAMCO in Fort Washington. I knew AAMCO offered great warranties on their services, but I was most pleased by the customer service. Robert Graham, the manager, was wonderful. He helped to put me at ease during a very stressful time with his professionalism and great sense of humor. He pretty much bent over backwards to ensure that I could have my car fixed, despite my less than stellar financial situation at the time. He helped me out a lot and ensured that my car was in tip top shape, which pleasantly surprised me, as I had grown accustomed to sub par customer service and mechanical work dealing with other shops. Also, the location is great! You can walk to 7-Eleven, Giant and KFC as you are waiting to get your car done. Nothing is worse than being stranded in the middle of nowhere without a car... although often times I just stayed at the shop to shoot the shit with Graham. My Hyundai lasted up until it was hit and totaled a month ago (I moved to Pittsburgh shortly after my car was fixed, and Pittsburgh drivers are notoriously awful). But because of Graham at AAMCO, I was able to keep my car long enough to move and establish myself in a new city and at a new college, which was a godsend. If I had to get a new car before I moved, I would've had to postpone my move and delay going back to school. Before you waste any time dealing with any other auto shop, go see Graham at AAMCO in Fort Washington. You will not be disappointed! You may even get a new friend out of it all... I know I did!

This place is great. I've had work done here twice. First was out of pocket and second was through…read moreState Farm. Both times, the work and customer service were excellent. The wait time and prices are probably average or higher range but absolutely worth it.

I guess this is kind of a two part, maybe three part review. They took care to restoring my vehicle…read moreafter it was recovered and needed some TLC. I was fortunate enough to have my vehicle be fixed and not totaled. My vehicle, when released, was towed here and I was alerted of this. I went over to this location and talked with the employees. Hector, who I dealt with face-to-face on many occasions, was amazing. He walked me through it all any time I had questions or concerns. On my first visit he showed me my vehicle and let me rummage through it to see if there were any personal objects left in the vehicle. It also gave me a chance to see the damage. Hector also said to point out anything that the initial inspection by insurance missed or they may have overlooked when it got to their location. Good thing I did. I noticed a few things that neither had noted. After pointing them out I they added them to the list of things to do. I was also able to find my front license plate that I was told was tossed. It was tossed, just to the back of the vehicle. Once that was done, I was given a timetable to come pick up my vehicle with an absolute end date that it would be ready. However, before I left I was told that it would be ready well before that time and they would call me to let me know, about a week before the deadline. This is where I knock off a star. That week comes and they call me on the Tuesday before, on this call they ensure me that it will be ready by Thursday of that week, no later than Friday. I was ecstatic by that, I was set to go on vacation and thought that it was going to be great timing. Thursday rolled around and they called me close to closing time. They were calling to inform me that it was not ready on that day but would be ready by Friday. OK, fine, I can roll with that, they also told me they would call me by 1 the next day to let me know to come pick up my vehicle. One came and went on Friday and I ended up calling them. When I was told that it was not ready. I had asked when it would be ready, they said they weren't sure. When I told them I had to call and cancel hotel reservations for my vacation I was put on hold. The lady I was speaking with said they needed to check with the paint bay and ask when it would be ready. The worker in the paint bay said it would be ready Tuesday of the following week. The day after Labor Day, and getting nearer to the deadline. I somehow was able to set up transportation to go home over the holiday weekend and was dependent on my family for transportation. Tuesday rolls around and we are set to head back down to pick up my vehicle. Something told me that it wasn't going to be ready. Before I left Pennsylvania to take the four hour drive down I called. This time, it was the same lady, she sounded annoyed I was calling. She must of sensed my irritation as I have now been told for the third time that my car was still not ready. Informing them again of my vacation that is basically nonexistent at this point, she goes back to the paint bay again. This time I am told that the paint bay was down for repair. I'll tell you one thing, they are great at coming up with excuses to cover up their lies on dates. She starts to tell me when it would be ready, this is where she started to fumble. I was told Thursday, one day before the deadline. Then she back peddled and said Friday, the original due date. If y'all were going to just stick to that date in the first place, you could have saved each of us a headache by telling me that's the date and that's that. If it got fixed beforehand and I received a call, I would be excited by that. The amount of times that I had to cancel and reserve hotel reservations it was so much of a hassle. However, who kept his word and was a standout throughout this all was Hector. He never lied to me when I spoke to him. He was the one to actually call me on the due date. He did inform me that they were waiting for the glass guy to put the one last piece on the vehicle (when it was stolen they tried to rip off my front collision detection camera). However, he didn't want to hold onto my vehicle longer and I could come pick it up. He also had a bit of bad news, for some reason my insurance company denied the detailing of my vehicle. But he did guide me a bit here. Told me to contact them with the evidence that someone was smoking in my vehicle (spoiler, it wasn't me, I don't smoke or allow other people to smoke in my vehicle). I was finally able to go on what little vacation I had left and waited for a call that they would be able to get that one last piece put on. I was surprised when Hector called to let me know I could bring it up that I was approved now for a detailing. I dropped my vehicle back off and went on my way for a few hours. I got a call it was finished. In the end I got my vehicle back in better condition than even before it was stolen. Maybe close to when I first purchased it.

I went to this store once about 10 years ago and that was enough at the time. But recently I…read moreneeded a part for the daily driver (yeah, I broke something during a repair) on a weekend afternoon and according to the website, they had it in the store so I sucked it up expecting it to be what I remembered...surprise: massive improvement from the past. I've been back several times in recent months and this NAPA is back on the list of highly-acceptable options when buying parts. The folks behind the counter are polite, knowledgeable, and as fast as the customer in front of you will allow. Kudos to the current store manager for making this a place I want to go to again! It's still a NAPA, therefore most of what you want is behind the counter and this just isn't like the consumer-centric sort of autoparts store where you can browse the isles for bling, this get your parts and get back to fixin' stuff centric, so if you are looking for license plate frames, decals, and stuff to hang from the mirror, drive past and stop holding up the line!

I order a muffler for my 2005 Nissan Armada LE on 6/3/2018 from a lady name Kay. I originally…read morethought she was heaven sent because of her knowledge and professionalism. She was very quick in telling me a price and charging me extra for shipping. I was promised that my muffler would be in today 6/7/2018, so I traveled over to Napa only to receive the bad news that my muffler wasn't in and to come back tomorrow she also said she couldn't promise me it would be in tomorrow either. I asked for my additional shipping fee be given back due to a undelivered promise and she started back pedaling.

They continue to be my go-to for oil changes and tire repair. I don't know why I always get tire…read moreleaks on the passenger side, what's with that?? It's become a regular flow now, filling out the little form on the register, parking my car as close as I can, and then making my way back home. In the winter time though, getting there at 8 AM is no fun, sheesh. Between school and the brisk air... but anyways, they've gotten a lot better about calling consistently (in my opinion), and I still appreciate those coupons. I do wish there was some way (architecturally I don't think it's possible) to get more parking designated for the garage versus dealing with the gas station. Sometimes I have to park really far away.

Consistent quality auto care. No matter the issue, I go to Greenbelt Sunoco where I have been a…read morecustomer for decades. You can trust what the owner or mechanics tell you. A rarity in today's world, sadly.

The best! From a simple oil change to engine swaps, they can do it all. Very honest and fast. I've…read moreowned multiple cars in the past years and I only go to them. Their prices are very reasonable and they don't suggest you to fix/change something that you don't need, like those big chain stores/shops.

They're closed!!!! No sign anywhere! I dropped my key at night and now can't get my car.read more

Stacy and Derrick went above and beyond to help me yesterday when my car wouldn't start in the…read moreCollington Plaza parking lot. I called roadside assistance but by the time they finally showed up (90 minutes after my distress call), Derrick had already let me charge my phone (which was at 2%) and tested my battery; Stacy loaned me a jump box, which enabled me to move my car to the front of the store; and Derrick replaced my battery. I was driving home when roadside assistance called to say they were on the scene! The staff at this location - and the one at Hilltop Plaza - are always helpful. After a bad, apathetic experience years ago in Crofton, these are my go to Advance Auto locations. Thanks for helping out a lady in need to get back to enjoying her Sunday afternoon!

Incompetent workers, asked for 2017 Camry air filters, was given wrong ones, also took forever to…read morefind the filters, I was kept waiting about 20-25 minutes with 2 different instances of the worker going back and fourth to find. So it could be that the worker just wanted a sale to give commission. Genuinely how do you spent all that time and still not find the correct filter. Went to auto zone and they found the right parts

Hidden within the auto repair garages. Very helpful staff and made sure I got the correct parts for…read moremy Lexus!