I've been going there for about 25 years and the experience is always positive. Paul has given me…read moreinvaluable advice and lent tools to me to accomplish the work on my repairs. If the parts aren't there, they get them quickly and efficiently. I like the store more than the big chain automotive stores around because they ACTUALLY know what they are talking about.

The guys behind the counter do give you the impression that you are interfering with their more…read moreimportant things that they have going on, BUT when they are talking to you, they do know their sh**. They are very knowledgeable in pretty much everything automotive. I've used them for years, never had an issue. They have almost everything you need. If not, they'll have it the next morning. Can't go wrong going there.

This place has the worst customer service. It's actually laughable. They yelled at this guy in the…read moreother line next to me. He didn't even do anything. Lol Won't return.

So I went into advanced auto looking for double side tape I walked up and down the store and the…read morekid behind the counter was very buisy on his phone so I went up to him and asked were the double sided tape is he said it should be by the tape if it's not there then they don't have it. So I walked over we're the body chemicals are and there it was I went up to him and said just to let you know it was but the body stuff he says oh must of pissed him off he said nothing else not even thank you. Your store sucks your employees suck also you don't answer job applications that qualify for the job. I don't understand. Anyway never again. I hope your store goes out of business for your lack of interest in your customers.

This is such a well run Auto Parts Store that features an extensive inventory for just about every…read morejob you're looking to do on your foreign or domestic vehicle. Not the biggest store by any means but they make great use of the space that they do have.    I find prices to be very fair and the parts counter guys are very helpful and knowledgeable especially when you compare them to the larger Auto Parts Chain Stores where they know 'Zero' about 'Zero' and that's putting it nice like ;)

I used to be a car guy in my youth but I must admit, time and technology has left me behind. I have…read morejust recently been going to Lakeland. They are very knowledgeable, friendly, and patient (which I need!). Very helpful.

My Son has been gettin a runaround for 5 weeks. see his review …read more If I could give a negative review I would. In March of 2023 I brought my 2019 Ford Escape into Route 23 Automall for an engine failure. This repair took 2-3 weeks and I was not given a loaner. Less than a year later, in March of 2024, I brought the same car in for a transmission failure (great design, right Ford?). Again, I was not given a loaner, and my car has been in the shop for over 4 weeks now. I was told that a new transmission was put in, but engine lights came on when they did that they could not figure out. For the past 2 weeks, I have been given the runaround and cannot get any answers from Alexis in Quicklane. If a certified Ford auto shop cannot figure out how to fix their own cars, that is a huge problem. Needless to say, if and when I do get my car back from them, I will not be returning, and I will certainly not recommend Route 23 Automall Quicklane to anybody. In anybody is wondering, there is a Class Action Lawsuit against Ford for their transmission issues. Gerkarrah Jones v. Ford, Case No. 2:24-cv-10721-MAG-CI Ford and Route 23 Automall need to do better.

I have had an exceptional true car buying experience with Brian Barna from Route 23 Auto Mall…read more Like all of you I started my car buying journey online researching. I found my 2024 Ranger Raptor at this dealership. I sent an email late Sunday evening inquiry. I received a very prompt response from Brian the following Monday morning. We exchanged emails and texts throughout the day and had a deal. I filled out a PDF financing application, selected a few dealer installed options, which took a coupe days to receive and install by their service team, and picked up my new 2024 Ranger Raptor on Thursday morning. On Thursday, I had the privilege to meet with Brian in person. He is a knowledgeable, courteous professional! I then signed all the paperwork with the Finance Manager and was done in about 15 minutes. Brian took the time to help me get the Ford App on my phone and walked me through connecting Apple Air Play and all basic features on the vehicle. This was the absolute best modern car buying experience for serious buyers who value their time. I highly recommend with Brian Barna and the Route 23 Ford Auto Mall in Butler, NJ.

Responded to my concern and corrected my order. Photo on website showed a pair of items but I only…read morereceived one. Shipped me missing item.

I have been looking for a replacement fuel pump for my 1972 CJ6 jeep with a 232 engine. I have…read morepurchased several pumps locally and none where correct. I went as far as ordered one from Crown Automotive and it was not correct. When I stumbled on Kanters ad, the picture of the pump they stated was mine, look correct. I ordered the pump from Kanter. It arrived with in 3 working days. The pump did not match mine by appearance, I tried to install their pump only t find out that is did nit fact fit. I was able to drive the jeep after the installation was finished. For my first purchase from Kanter, I am very happy with the parts, and the time it took. Thanks for getting this part a 100 % correct. Ray

One of the better auto part stores I've been to. Amazing service, friendly staff and quality…read moremachine shop work. Will recommend to anyone, prices are fair.

This is an update to my previous review…read more I was waiting to hear if my media system was covered. I didn't realize when I bought the car after my 3 year lease, that the warranty was through a third party. They wouldn't cover the media system and the cost that was presented to me to fix would be $1500. Kia first offered to split the difference with me and offered the repair at $750. But that was still too steep for me considering the car was 5 years old already. Kia then offered me an amazing deal on a 2025 K4 which I picked up last night for my first month payment which is actually a few dollars lower than what I was paying for the 2021. Thank you to Roger for working this out for me and thanks to Jacob for being so efficient and professional. This is my families 7th Kia and they definitely insured more repeat visits.

I leased my Sorremto car here. I was treated very well and they worked with me ro get me a very…read more good price. I dealt with Stefan who was an absolute doll. He went above and beyond for me. I highly recommend him if your interested in a KIA.

From the moment I entered, I was greeted warmly and Vega help me with my back windshield wiper…read more,even help me installed. He went above and beyond my satisfaction. I highly recommend this place

So here I was in New Jersey with my friends car who is in Connecticut and the battery dies…read more Worse yet it was Memorial Day and called everywhere for a battery because I have to leave that same day. Man was I relieved to not only find Advance Auto Parts open, but they had my battery and they installed it also. Now get this. The technician was Robert and he refused to take a tip!!!! Friendly, professional and quick. Great place that I would highly recommend.

Went to Paul miller motivated to purchase an x3. Days prior got a trade in value for my x5 so…read morehad a rough idea what I was looking at. Two Days later got a trade in at the same dealership for thousands less. Our sales person Joe was good working with until he brought Ryan McGowan sales manager aboard. He was rude and his people skills were weak. I had no problem if the deal wasn't going to work but his delivery was horrible. We got up and left immediately. Not only would I never buy a car there I also would never even step foot in for service there again. Ended up buying from bmw kenvil a few days later with a good experience. Thank you Ryan McGowan Paul miller Wayne for a terrible experience.

My issue with this dealership is when I purchased my new 2022 BMW is was promised that any time I…read morewanted to come in for a complementary car I could. As of Nov. 1st I am informed that is no longer the case. I really hate it when I was promised something and then you take it way. Keeping your word is extremely important even for a car dealer. Very disappointing and I was having such a good felling about this Dealership. Note: I have NO complaints about my salesman, Ron was great.

This establishment doesn't have the most welcoming environment. The employees are standoffish when…read moreasked questions and their prices are definitely on the high side. Didn't spend much time in there and I certainly won't be going back. RJ

Went in for a leveling kit. When I picked up the vehicle was told the CV boot had a rip in it, but…read morewas there prior, said there was electric tape on it already, and seemed to be fine. I got home and looked and the electrical tape was brand new- the truck had 10k miles on it, figured they added more for me. As the weeks go by, I kept getting black stuff all over my rim....clean it, got more. So after putting 3k miles on it over the summer- I looked under it today, and that piece of electrical tape is folded over and grease everywhere!! No way this was from when I bought the truck 13 months earlier. Harrington's did not own up to the fact that they cut it. I never had a spot of grease prior to them touching my truck. Called them today and they said it was not them, no way. Would not even listen to me. Very sad they treat a local customer like that. Took to another place and need to replace the CV axle. He also pointed out 3 other areas where the Installer, Harrington's, cut corners, not re-attaching lines, and cutting holes in plastic to make it easier for them instead of removing the plastic and doing it right. Super upset- $60k vehicle that they treated like garbage. Will never recommend or use again.