I've been going there for about 25 years and the experience is always positive. Paul has given me…read moreinvaluable advice and lent tools to me to accomplish the work on my repairs. If the parts aren't there, they get them quickly and efficiently. I like the store more than the big chain automotive stores around because they ACTUALLY know what they are talking about.

The guys behind the counter do give you the impression that you are interfering with their more…read moreimportant things that they have going on, BUT when they are talking to you, they do know their sh**. They are very knowledgeable in pretty much everything automotive. I've used them for years, never had an issue. They have almost everything you need. If not, they'll have it the next morning. Can't go wrong going there.

This place has the worst customer service. It's actually laughable. They yelled at this guy in the…read moreother line next to me. He didn't even do anything. Lol Won't return.

So I went into advanced auto looking for double side tape I walked up and down the store and the…read morekid behind the counter was very buisy on his phone so I went up to him and asked were the double sided tape is he said it should be by the tape if it's not there then they don't have it. So I walked over we're the body chemicals are and there it was I went up to him and said just to let you know it was but the body stuff he says oh must of pissed him off he said nothing else not even thank you. Your store sucks your employees suck also you don't answer job applications that qualify for the job. I don't understand. Anyway never again. I hope your store goes out of business for your lack of interest in your customers.

This is such a well run Auto Parts Store that features an extensive inventory for just about every…read morejob you're looking to do on your foreign or domestic vehicle. Not the biggest store by any means but they make great use of the space that they do have.    I find prices to be very fair and the parts counter guys are very helpful and knowledgeable especially when you compare them to the larger Auto Parts Chain Stores where they know 'Zero' about 'Zero' and that's putting it nice like ;)

I used to be a car guy in my youth but I must admit, time and technology has left me behind. I have…read morejust recently been going to Lakeland. They are very knowledgeable, friendly, and patient (which I need!). Very helpful.

My Son has been gettin a runaround for 5 weeks. see his review …read more If I could give a negative review I would. In March of 2023 I brought my 2019 Ford Escape into Route 23 Automall for an engine failure. This repair took 2-3 weeks and I was not given a loaner. Less than a year later, in March of 2024, I brought the same car in for a transmission failure (great design, right Ford?). Again, I was not given a loaner, and my car has been in the shop for over 4 weeks now. I was told that a new transmission was put in, but engine lights came on when they did that they could not figure out. For the past 2 weeks, I have been given the runaround and cannot get any answers from Alexis in Quicklane. If a certified Ford auto shop cannot figure out how to fix their own cars, that is a huge problem. Needless to say, if and when I do get my car back from them, I will not be returning, and I will certainly not recommend Route 23 Automall Quicklane to anybody. In anybody is wondering, there is a Class Action Lawsuit against Ford for their transmission issues. Gerkarrah Jones v. Ford, Case No. 2:24-cv-10721-MAG-CI Ford and Route 23 Automall need to do better.

I have had an exceptional true car buying experience with Brian Barna from Route 23 Auto Mall…read more Like all of you I started my car buying journey online researching. I found my 2024 Ranger Raptor at this dealership. I sent an email late Sunday evening inquiry. I received a very prompt response from Brian the following Monday morning. We exchanged emails and texts throughout the day and had a deal. I filled out a PDF financing application, selected a few dealer installed options, which took a coupe days to receive and install by their service team, and picked up my new 2024 Ranger Raptor on Thursday morning. On Thursday, I had the privilege to meet with Brian in person. He is a knowledgeable, courteous professional! I then signed all the paperwork with the Finance Manager and was done in about 15 minutes. Brian took the time to help me get the Ford App on my phone and walked me through connecting Apple Air Play and all basic features on the vehicle. This was the absolute best modern car buying experience for serious buyers who value their time. I highly recommend with Brian Barna and the Route 23 Ford Auto Mall in Butler, NJ.

Found everything I need for my project cars here! Buick and…read morePackard selection of parts is excellent. Fast shipping. WooHoo!

Been looking for a brake kit for a Shelby waiting for repair. Every where else was out of stock but…read moreKanter still had some. I placed the order and a week later I still had not received notice if they had been shipped. I called customer service and then I was told that when they went to pull the parts that the bin was empty. The inventory was wrong. It would have been nice if I had been told earlier instead of having told my customer the parts were on the way. Don't trust their inventory.

One of the better auto part stores I've been to. Amazing service, friendly staff and quality…read moremachine shop work. Will recommend to anyone, prices are fair.

I leased my Sorremto car here. I was treated very well and they worked with me ro get me a very…read more good price. I dealt with Stefan who was an absolute doll. He went above and beyond for me. I highly recommend him if your interested in a KIA.

Came in for oil change and recall service, the customer service team are very friendly and…read morewelcoming. Nice area to sit and wait or the option to get a car for the day if your repairs take longer. However the price for service is insane. They quoted me over $1500 for brakes! They are also not thorough for multi point inspection so be aware. As always be a vigilant educated consumer and you would be ok. They do take appointments and work on time.

From the moment I entered, I was greeted warmly and Vega help me with my back windshield wiper…read more,even help me installed. He went above and beyond my satisfaction. I highly recommend this place

So here I was in New Jersey with my friends car who is in Connecticut and the battery dies…read more Worse yet it was Memorial Day and called everywhere for a battery because I have to leave that same day. Man was I relieved to not only find Advance Auto Parts open, but they had my battery and they installed it also. Now get this. The technician was Robert and he refused to take a tip!!!! Friendly, professional and quick. Great place that I would highly recommend.

Went to Paul miller motivated to purchase an x3. Days prior got a trade in value for my x5 so…read morehad a rough idea what I was looking at. Two Days later got a trade in at the same dealership for thousands less. Our sales person Joe was good working with until he brought Ryan McGowan sales manager aboard. He was rude and his people skills were weak. I had no problem if the deal wasn't going to work but his delivery was horrible. We got up and left immediately. Not only would I never buy a car there I also would never even step foot in for service there again. Ended up buying from bmw kenvil a few days later with a good experience. Thank you Ryan McGowan Paul miller Wayne for a terrible experience.

My issue with this dealership is when I purchased my new 2022 BMW is was promised that any time I…read morewanted to come in for a complementary car I could. As of Nov. 1st I am informed that is no longer the case. I really hate it when I was promised something and then you take it way. Keeping your word is extremely important even for a car dealer. Very disappointing and I was having such a good felling about this Dealership. Note: I have NO complaints about my salesman, Ron was great.

Needed four new tires mounted. Had two different pairs of wheels on car but brought it in with the…read moreother two to have a complete set of 4. They for some reason switched out the wheels on the rear that matched the extras I brought instead of putting them on front to make a complete set. Also, they mounted a tire in a wheel that had a crack. Dropped 6psi by the time we got home, flat within hours. Their answer is bring it back to have it switched on another wheel I have, but I have to pay again. How's a tire shop not there to make sure the tire is holding? Couldn't find a spray bottle and some soap and water? I suggest anyone reading to go across the street to etd

This establishment doesn't have the most welcoming environment. The employees are standoffish when…read moreasked questions and their prices are definitely on the high side. Didn't spend much time in there and I certainly won't be going back. RJ