Excellent service and friendly employees. Gave my girlfriend a reasonable price for her car, wrote…read morea check all in same day.

I came in with a broken alternator and Mr. Joe not only went to pick up the alternator I needed at…read moreanother location but also lent me his own tools and helped install it. 100% my best experience at o reillys and I have been a consistent customer for over 10 years.Thank you Mr. Joe and I 100% recommend coming to this location

They have little to no customer service in this store, the workers here are very rude, dull and not…read morehelpful at all. And the worst part is they have no knowledge of what they are selling but yet they claim to have used almost every product and immediately argue that its the best. I tried to buy a castle nut for the axle of my car, but they couldn't find it so they tried to sell me the entire axle. I explained to them that I had just lost the nut while I was doing transmission work on my car so thats all I needed. So she tried to get smart and said well since your car needed transmission work your going to need the axles anyways. But all I had done was replace a worn transmission mount, there was nothing wrong with the drivetrain. Frustrated she left to talk to her manager and they both came back and straight up tolled me they don't have the part separate only if I buy the axle. I went to Tractor Supply down the road and found it for $1.98. Please take your business elsewhere, at least someplace where its appreciated and the employees have knowledge of what they are selling.

The manager at this location is very rude, shorter gentleman with glasses on. I came in looking for…read morea part and when I approached him for some help he rudely interrupted my question and said "give me a minute I just came back from putting on a battery and it was hot outside!" I understand it was hot but thats not how you talk to a customer. It seems like he's always in a bad mood from the way he talks to his employees as well.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

Great place to shop . Staff are very friendly . Will help you at all cost. Support this part store…read more Customer agents are very friendly and helpful

Such a wonderful and fast pace to buy auto parts the environment is great and so are the amazing…read moreemployees

Got seat cover changed on my 2015 Duramax, shop did an awesome job and no complaints.read more

Bought some fabric to recover my boat seats, the guy that helped was knowledgeable and helpful…read more Helped me get enough fabric to do all the seats.

I usually purchase small items from here like windshield wiper fluid, wiper blades, and remote…read morebatteries. However, I especially enjoy that no matter what I buy, the associates are ALWAYS willing to install/input the purchased item for me. Man, chick, or child, they are always ready to help. I also like that this location doesn't seem to have a never-ending but slow line like most other automotive shops. I hate to give such a glowing review as something tells me that my next visit may be crowded by all that will read this...

Helpful staff Needed…read morea tool to remove my headlamp, asked the guy, he got me the tool, paid and left. Would stop back in here.

Never got my refund and no apology from store manager I have filed an online petition on social…read moremedia for people to boycott this. Part chains because they do not meet expectations and they do not honor lifetime warranty like they say because of the cheap parts that they sell to people.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

We bought a hybrid CR-V from Liz and it was a very fast and easy experience. We saw they had some…read morelast year models left at a good price. I was a little hesitant because other reviews warned of them changing the price. I asked for an itemized quoted before going in and without question that was the price we walked out with. Great deal on the car, worth the drive out of the city. They had a lot more inventory than other dealerships we looked at and were able to get the touring trim that we wanted.

On July 7th we bought a vehicle from Community Honda in Baytown, Tx. We paid cash and had images…read moregetting our information entered through their sales and finance department regarding the registration and title. I felt there were going to be problems and told our salesman, Mario the same. Sure enough, as the days and weeks dragged on no registration came and no title was in the mail. I called the dealership multiple times asking for information about the paperwork for the registration and title. I was always told everything was fine and how this sometimes takes weeks or months. I was told they would check on my paperwork and call me back but that never happened. Note, just data after the sale, they called multiple times wanting their survey completed, so I know they had our correct number. After a month, on August 7th, I called Tx DOT and doubt that no paperwork had been submitted yet inspite of being a month after the cash sale. Again I called and I spoke to one of the two sales managers, and was assured everything was submitted properly. I told him the State of Texas was saying otherwise. He said he would check and call me back. I received no call back, but I did get a text saying that the dealership had resubmitted the paperwork. I responded with a query, asking if there was an error on the original filing or if it wasn't filed at all. I got no response. Finally, on Friday evening, August 21st, my wife got a text saying the registration was in. We went on the earliest weekday, Monday the 24th and got the registration. While there, I spoke to the other sales manager and the salesman and expressed my disappointment at how we were treated. I explained that the misfiling of the paperwork was one thing, but I could have accepted that if they had just been honest about it and kept me in the loop so I wouldn't have to worry. However, they still refused to tell me what had happened and just said that my temporary tag was good for 60 days, in spite of my repeated statements explaining that wasn't the point. Again, I advised them that the point was my concerns being dismissed multiple times and, ultimately, the concerns were valid since they had indeed failed to properly file the necessary registration and title paperwork in a timely manner. I even expressed concern that, if their service department was equally unresponsive about such matters, I would have difficulty trusting them to work on the vehicle. They simply shrugged and ignored those concerns as well, even as I pointed out the inconvenience of having to go to a different, further dealership for service. They did wash the vehicle and fill the tank, and acted as if this was recompense for this issue, except this was promised at the point of sale back in July. (I still almost refused.) Their lack of concern for a serious issue in their office was bad enough. However, their repeated dismissal of the issue even when I called and told them something was wrong, shows a decided lack of customer service once the 'check clears'. I wish I had waited for the deal to be complete before competing their survey. More than that, I wish they were more concerned for actual customer service after the sale than getting said survey as quickly as possible after the deal is signed.