Excellent service and friendly employees. Gave my girlfriend a reasonable price for her car, wrote…read morea check all in same day.

I came in with a broken alternator and Mr. Joe not only went to pick up the alternator I needed at…read moreanother location but also lent me his own tools and helped install it. 100% my best experience at o reillys and I have been a consistent customer for over 10 years.Thank you Mr. Joe and I 100% recommend coming to this location

They have little to no customer service in this store, the workers here are very rude, dull and not…read morehelpful at all. And the worst part is they have no knowledge of what they are selling but yet they claim to have used almost every product and immediately argue that its the best. I tried to buy a castle nut for the axle of my car, but they couldn't find it so they tried to sell me the entire axle. I explained to them that I had just lost the nut while I was doing transmission work on my car so thats all I needed. So she tried to get smart and said well since your car needed transmission work your going to need the axles anyways. But all I had done was replace a worn transmission mount, there was nothing wrong with the drivetrain. Frustrated she left to talk to her manager and they both came back and straight up tolled me they don't have the part separate only if I buy the axle. I went to Tractor Supply down the road and found it for $1.98. Please take your business elsewhere, at least someplace where its appreciated and the employees have knowledge of what they are selling.

I was told they would start on my car in 20 minutes. 2 hours later I'm still waiting on my car! The…read moreunprofessionalism I've witnessed during my wait is mind blowing! It doesn't make sense to have this many people "working" here!

This place is so horrible it's ridiculous. I've never been there ands NOT had a problem. I've shown…read moreup for my tire appointment and they didn't have the equipment to install my tires so I had to transport 4 tires to another store. Another time I had to wait weeks for my tires to show up and the staff was SO rude and unhelpful. this time I called about my tire rotation which is included when buying 4 tires and they said no need to make an appointment. I showed up and they said at least a 3 hour wait and were so freaking rude! Do yourself a favor and go to the other Baytown location where they're kind, helpful, and knowledgeable.

I usually purchase small items from here like windshield wiper fluid, wiper blades, and remote…read morebatteries. However, I especially enjoy that no matter what I buy, the associates are ALWAYS willing to install/input the purchased item for me. Man, chick, or child, they are always ready to help. I also like that this location doesn't seem to have a never-ending but slow line like most other automotive shops. I hate to give such a glowing review as something tells me that my next visit may be crowded by all that will read this...

Helpful staff Needed…read morea tool to remove my headlamp, asked the guy, he got me the tool, paid and left. Would stop back in here.

I would give it negative stars if I could. Customer service in this store is non-existent. I went…read morein to purchase jumper cables and/or a self-starter device for my car battery. I asked an associate to assist me. He reluctantly showed me to the area. I asked him to give me information on the devices. He told me to read the box. I asked him about his expert opinion to give me some guidance between the 2 devices. He again told me to read the boxes and walked off. In order to purchase the product, you have to have an associate to assist you because the boxes are stored in the back. The boxes on the shelf are empty. I left the store. I will not give this business $200 of my hard earned money after being dismissed.

Great customer service here. I'm new to having to have a front license plate so I went here right…read moreafter getting my plates to get a front license plate mount. The gentleman in the store asked me if I needed help and was able to get me in and out of the door in less then 5 minutes and that included striking up a small conversation about where I'm from. Dont be fooled by the older reviews, this autozone obviously listened and out in happier employees.

Great place to shop . Staff are very friendly . Will help you at all cost. Support this part store…read more Customer agents are very friendly and helpful

Such a wonderful and fast pace to buy auto parts the environment is great and so are the amazing…read moreemployees

Got seat cover changed on my 2015 Duramax, shop did an awesome job and no complaints.read more

Clifton was is a great sales guy. He really makes sure that you're taken care of and answers all…read morequestions.. The mechanic that installed my airbag system on my truck did a great job and they also noticed that my custom exhaust one of the brackets were loose and they tightened it up for me. Now that's going above and beyond for Customer Service. I will always use Johns Trim Shop for all my truck means and they also work on trailers as well. Thank you, Johns Trim Shop for doing a great job!

Best Used Auto Parts is my go-to place for used auto parts. The countermen are very knowledgeable…read moreand their prices are fair. They will not treat you like you are stupid and will try to help you. I've been going there since the early 1980's.

Hi, these guys nothing but thieves,liars,I ordered a dash and wiring harness,3 weeks later finally…read morearrived no wiring harness call Fernando several times ,,his response I set air bag in dash instead,told him I needed wiring harness,,but then opened dash from packaging looked like used a tractor to pull from vehicle,broken mounting pieces,so called the liars several times,more lies to send truck to pickup,,jut more lies,,,Save Your money!!!!!!do not do business wth Fernando and the liars at atlas auto parts ,,,pasadena texas