Wanted to leave a review as I originally had a negative experience involving a lack of…read morecommunication regarding my Volvo S60 that was having a sensor problem. However, the service manager Christian and advisor Matt went above and beyond to remedy the situation and helped me leave with a much higher level of confidence in Volvo as a company and this service department. My experience was taken seriously and both gentlemen took full responsibility for the service failures that I brought to their attention. I want to commend this level of service recovery as it is difficult to find in today's world. As a result of the thorough attention given to my situation, I am more than willing to give this department another try. I hope others will do the same.

Chris squeezed us in for an emergency check up and got us back on the road in no time.read more

Called Brian about a muffler situation. I drove up and he was waiting to help me out. Dropped off…read morethe car the next day and it was ready by 4. Super responsive and quality is amazing. This is the muffler place.

Called them on Tuesday to do a muffler delete and he told me to bring it in the next day in witch…read morehe took my car to right into the shop and got to work. When he put it up on the lift he immediately got to work and was showing difrent exhaust tips that would look good. All in all the service was done in about 30 minutes he was very respectful and I would 10 out of 10 recommend This place to everyone who needs exhaust work done -GREAT SERVICE-

BEWARE!!! Do not go here for any engine work!! Took Volvo semi truck to them for possible head…read moregasket, they said we can fix it, it would be about 48 hrs. labor. After first week they said head was cracked. Ordered new head (Only took 3 days to get it there), truck was in their shop 7 weeks to replace a head that was supposedly about 48 hrs. labor!! Last issue was they were dealing with getting it timed. They finally called and said it was ready, truck was running horribly. Took it straight to the International dealer about 2 miles away. The repair cost to replace the camshafts and gears that were damaged due to not being installed properly was almost $10,000.00. This is after the over $7000.00 (just in labor) they charged to fix it incorrectly!! BEWARE!!!

I have had some past ok experiences with Advanced Maintenance…read more But my last experience was absolutely terrible. The mechanic came out to change my fuel filter and adjust my clutch. He could not adjust my clutch due to rusted linkage. They billed me $240 to adjust my clutch. After talking to them they adjusted it to an $85 charge. A couple days later the mechanic called me back with an estimate for further work and I asked him about the clutch. He told me he didn't do anything and had told them at the shop, He said don't pay that bill and he would talk to the manager. I got a past due bill now with the $85 charge still on the bill. I am already paying $344 for a fuel filter and oil change and some fees. I called and got ahold of Austin, short of the story, if they looked at it I should be happy that they reduced that from $240 to $85, sorry, not happy at all.

If I could give zero I would, I have been without heat for about 4 months now. I originally went to…read moreupstate auto electric so that they could diagnose why my ac nor heat was working. It was because of the burnt harness that I was having problems with my ac and heat. They fixed the harness and said they checked the resistor. They then proceeded to say it was the control module and display module for my ford. They charged me 270, to fix nothing by the way, claiming they diagnosed it and fixed the harness. Now let's fast forward to now. I have my ac and heat fixed but the person how fixed it, didn't need the control module that i already bought for the car that upstate auto electric said I needed. The person fixed my ac and heat because the wiring was wrong and the resistor was blown by UPSTATE AUTO ELECTRIC( the professionals by the way). Save your money so u don't get scammed. And I've called multiple times already to get a refund, but they are dodging my calls. Real professional...

What a great experience!! I found this place on Google looking for someone to help with apparent…read morewiring connectivity issues in an older model truck and Bruce was amazing!!! Customer service was top notch, super knowledgeable. Drove a pretty good distance to make it to him and he did not disappoint. Highly recommend

Dropped of my explorer to get worked on and I was charged an insane amount and then given back my…read morecar making the same noise but worse. Plus no military discount.

My friend recommended Bert's to me. I had a tire with a slow leak. We had prompt and professional…read moreservice. We plan on returning! Outstanding service and reliable.

Parts counter person Daniel Santore was friendly, professional, efficient, and very helpful when I…read moreneeded help. Good man on your great team! Thank you.

I've had a Mazda Protege for over 20 years. The best car I've ever had. I would recommend this car…read moredealership.

I have bought 3 cars from Taylors Auto Sales in the last 15 years. They have been good cars, every…read moreone of them. They were bought used and I understood that over time there may be repairs that needed to be made. That said, none of the cars I bought at Taylors had hidden problems. None had mechanical issues within the first 2 years or more. The folks at Taylors have always been fair and treated me with respect. I don't plan to buy any cars elsewhere.

We went to 6 different places looking for specific vehicles (some dealers were better than others)…read moreand Taylor was hands down the best experience. Johnny was straightforward from the start. He didn't zero in on our monthly payment to distract from the overall price and gave us the out the door price without having to ask. When we brought up concerns about financing he laid out the 3 options he had and didn't waste our time with the ones we probably wouldn't get approved with. The next time we are in the market for a used car Taylor Auto Sales will definitely be our first call. We can't thank Johnny enough for being the perfect no pressure salesman especially after an incredibly frustrating multi-day car-shopping experience.

My wife hit a curb and blew out her tire. I was out of town on business, so I called Onsite…read more With-in minutes Jurell said he would have someone there in 15 minutes. 12 minutes later, my wife's spare tire was on her car, and the damaged tire was in the back. I cannot thank Jurell enough for their quick and courteous business!

do not use this place! Late and disrespectful. talked a lot of crap about the state of my car and…read moremade Rude comments And charged more then agreement.