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    AutoZone

    2.8 (4 reviews)
    Open 7:30 am - 10:00 pm

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    9 months ago

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    5 years ago

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    11 years ago

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    9 years ago

    Very nice employees, great customer service even on the phone unlike the autozone on stefko Blvd in Bethlehem

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    Advance Auto Parts

    Advance Auto Parts

    (7 reviews)

    Employee did not know how to look up the part number for a simple tail light bulb. Claimed they…read moredid not sell the bulb when they absolutely do. I checked on their website. Went across to the Wal-Mart and got it for $4 less.

    advanceautoparts.com is a fraudulent company. Placed an online order for pick up at the…read morePhillipsburg NJ location on Rt. 22 on 9/9/25. Simple order for 2 stabilizer links. Kept getting an error message stating my card did not process. Resubmitted multiple times and it still stated the order was not processed for some unknown reason. Immediately check my debit cards as was charged 4 times for the 1 order. No email confirmation...nothing. Went into the store and they had no record of any orders. The General Manager Brian contacted customer service and they had no records of any orders placed. Showed my phone to the Brian listing all the charges with my banks. I was extremely upset that I was charged 4 times and also never got the parts I needed. Brian handled the situation pretty good except for making ridiculous excuses about technology hiccups and what not. It's not a technology issue, rather it's an www.advanceautoparts.com issue. Their IT department, probably in India, are worthless. Haven't bought any parts from advance in quite a while as their prices are way higher than online. Advance charges a premium for everything they sell. Unbelievably marked up, like $100 for a chinese brake rotor that you can find on www.rockauto.com for $20. Ridiculous. After this fiasco I will never purchase anything from advance ever again. How to end a company, written by the CEO Shane O'Kelly.

    AutoZone - Store front

    AutoZone

    (6 reviews)

    Two days in a row, my car needed a jump start so off to auto zone I went. My boyfriend and I got…read morethere, were greeted promptly by a friendly sales associate who not only tested my battery and determined it was bad, but also replaced it for me on the spot. I was grateful for the service this location provided as the sales associate also took the time to explain the differences in batteries and prices when selecting a battery to purchase. (I always appreciate this as it allows the consumer to make their own conclusions and selections!) We were in and out of this auto zone within ~25 minutes..that's including the installation of the battery while outside in the cold. My only comment would be is that they could do a better job getting their parking lot plowed after a snow storm.

    The environment isn't welcoming. No one greets you when you walk in and when you greet them they…read moreseem to be bothered that you spoke to them. I had a previous encounter with an employee who threatened me unprovoked and unwarranted. I don't recommend at all. A regional manager (Edison) followed up with me and stated to have a personal relationship with the employee (Jay) who threatened me and maintained an accusatory tone and directly insinuated that his employees behavior was an act out of being provoked. He didn't maintain the integrity of the company by not holding his employee accountable. After another review a different regional manager (Francis) called me and apologized but didn't follow up with his promised incentives and accommodations for my experience. I will never go back to this store location or perhaps another autozone due to the lack of professionalism and my fear of that employee following up on his threats toward me.

    AutoZone - autopartssupplies - Updated June 2026

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