My tires have been squeaking ever since I got the brake pads replaced in August. The squeaking has…read moreonly gotten worse since. Makes me question the quality of brake pads they used. I reached out a week ago about this asking if perhaps they could inspect the issue, and have not heard back from anyone. I've tried to reach out twice now. Pretty disappointing.

Fair prices and great hours. Very trustworthy and helpful. I love that I don't have to take a day…read moreoff work and could fit me in after work. Great communication.

Needed a battery for a harley road king. Uses a pretty large…read moreone and checked everywhere...advanced... autozone(gross) and novody had it... Decided to pop in here and they had it! More expensive and some weird brand name... but hey, it works and has a warranty so itll do the job!

Customer service is ugly. Bunch in lazy, wondering around…read morepeople. Except one Mexican guy. Running 2 registers and then again, other co-workers pretending to do something in the back.

1 star is actually too good for this place and the people that work there. The people are rude, no…read moreknowledgeable about what they are doing or what they are selling, no idea if parts are still available or the condition. Just a bunch of amateurs running a shit place in which engines and transmissions are laying around in mud, cars are on top of each other, doors are piled up full of scratches. Not to mention coming from far and they telling you that parts are available and in good condition and when you there they say to you that they are not available. Upon I insisted to double check they said they have the car with the parts I needed and to go and check the condition before I make a decision. Well decision was pretty easy: they were super damaged and not in the condition I was told they are Please avoid at any cost that place. Will save your time, money and stress.

I purchased an engine from Global Auto recycling. The Engine had internal issues and requested a…read morereplacement. Replacement engine also had internal issues. Contacted Global Auto and staff gave me the run around. I ask to speak to Joe, and he denied the issues with the engines. I observed that he has the engines in the open not protected from the elements. I elected to purchase the engine else ware and requested my money back. Joe said no money back just credit. Joe is a Lier and a cheat and should not be trusted. He is selling damaged parts to the public and then does not honor his own policies of giving a refund. I will be contacting the attorney general about his business practices. He is a thief.

I ordered a battery online. When I picked up the battery a man brought it out for me and put it in…read moremy car for me but then threw my receipt, didn't say bye or have a nice day or anything. I found out advanced auto should install your battery for you for free and I didn't know that when I bought my item on 1/20/2021. I called the store to inquire about their services and the man on the phone was super rude and did not want to help me out. He said they only install items the same day and I asked if he really wouldn't install my battery I just bought less than 24 hours ago today and he was so rude, he huffed and stated he would do it only if there are "no obstacles" in his way, whatever he meant by that... I am returning the battery and going to the Sleepy Hallow location. When I spoke with them they apologized and said I could come there today and they will put my battery in. I'm super pleased with how this location handled themselves and I will Be continuing to travel the 20 mins out of my way instead of going to the Elgin location which is 1-2 miles away. (Michele was the one who helped me in Sleepy Hallow and she is wonderful!)

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Looks like I am the first. The nicest people here. Will help you out, with whatever you need…read more Better then any auto store around south elgin.

Who writes reviews for an auto parts store? Me. But that's because this place blew me away with…read moretheir customer service. I called at 5:45p because my front headlight went out and I needed a replacement bulb. The lady who answered said the store closed at 5:30p but she gladly looked up my model of car and had the bulb in stock. She said told me I could stop over and pick it up and if I wasn't there by the time she left she'd leave it outside and I could come pay later in the week. Seriously!? That is small town service in the Chicago area, it is rare but I will go out of my way to buy auto parts here forever. Side note, she was still there when I picked it up. And the location is wrong on here, it's west of 59 on NW 14, just past Chase.

Jose was extremely helpful and very knowledgeable. Quick and friendly service. Thanks Auto Zone…read moreHuntley!

I went in on Friday to get a rear wiper for my Traverse. I got home and realized I was directed to…read morethe wrong one. When I went in to exchange it, the manager was so helpful. He helped get me the correct blade and also installed it. Thank you. I highly recommend this place.