They are friendly and everything BUT becareful. I needed a brake caliper and their mfg. made it…read morewrong, the guy swore it was OEM and nope, didn't even look the same as mine. I had to return it and went somewhere else. I would advise you bring in your part with you and match it before buying it and taking home. Plus you save the time/money with no core charge etc.

Very friendly and helpful. Not only did they have a great price on auto filters, they installed…read morethem for me with no wait. I'll be back for sure!

I was a long term customer, over 10 years. We had the family vehichles serviced there…read more My last service was two simple items. One they did not do at all (bleed brakes), the other they returned the car reassembled incorrectly, other systems now not functioning, and new parts broken by the tech. Additionally the very high bill is not itemized with the labor rate & hrs vs parts. The owner only repeated his techs excuses and not serious about fixing the issues or explaining the bill. Beware! All the signals are here. I will not be back unless it's the free tire rotations that come with the tires i bought here years ago. Will not spend another dime at Bunges

I've been bringing my vehicles to Bunge's for well over a decade. I've typically found them to be…read morestraightforward in explaining the situation with my vehicle, prompt in doing the work, and good at communicating the status of the repair or service. Over the years, I'd come to know the guys at the counter well and they had built up some trust with me. For this recent service, I had obtained a quote from a local dealership of $460. I typically would go to Bunge's to avoid paying "dealer" prices. When I told the man at the counter the dealership price, he said that he'd match that price. In the end, the total cost of the service came in at $451 (just below the dealership cost). I'm thrilled that they matched the dealer price and I was able to support a local independent business. They even gave me a ride home after I dropped off my car.

R K Quality Services is just what their name implies- QUALITY!!! It's not just their services,…read moreeither. These folks are kind, cheerful, and professional. Attributes like this are a rare find. They know what they are talking about and they walk that talk. I highly recommend this repair shop. They have gone above and beyond for me, more than once.

I experienced genuine "old school" professional customer Service at RK services today. Even though…read morethere were super busy, Rob was able to squeeze my daughter's 2006 Honda Civic in to quickly diagnose and repair her broken AC. As we all know, AC repair repairs can be incredibly expensive. But their technician found that it was a simple electrical relay that was faulty. After evacuating and recharging the system, the AC is as cold as ice! I typically work on all my own cars but Scally diagnosing and repairing air-conditioning systems are beyond my skill set. I would trust this shop with any of my cars, whether they'd be domestic or Imported.

Drew was a great help sorting out what was needed. Had good product knowledge and very polite.read more

Stopped in this last weekend for headlight bulb replacement. Trevon the associate I interacted…read morewith over the phone, greeted me and apologized that the item was unexpectedly out of stock. He arranged for another local store to fill the order and confirmed that they had it in stock. Went over to the other store and had a polar opposite experience. Manager came out when I pointed out that the bulbs were not installed straight and told me that there was nothing he could do about it and that I'd have to go to a shop to complete the installation. He also lied stating that they don't do bulb replacement, which there website clearly shows that he was lying. He smirked and just stood there, and again refused to offer any other help. Went back to see Trevon at the original store who was able to rectify the installation within just a few minutes. Will never return to the Randall Road O'Reilly's Will definitely return to the Rt. 38 O'Reilly's

Outstanding !!! I was so pleased that I went there , Glen was amazing , took care of me smiled…read moreand everything an owner would want for one of their employees to do. Thank you guys you did an amazing job on the front end alignment and how to treat a customer.

Alex was great! He kept me informed/updated as my car was in the shop. I can appreciate his…read morecustomer interaction with me. My tires were done in no time and I was back on the road. Thanks Alex!!

Force you to come in for inspection for a quote if any kind, prefer to act like a dealership and…read moretry and upsell you in person I guess. Not to mention when they did finally quote they were more than double the other local shops around for brakes. Would not recommend, better going to the dealer at that point.

Brought a Ford F150 Raptor to have a tire rotation done & an oil change. Lug nuts were over…read moretorqued when they removed them, one was missing and a couple were cracked after they were finished servicing my vehicle. Talked to Tony the manager and also brought the vehicle back for them to look at and they would not do anything for me. They denied that it happened while it was there for service. They claimed that somebody was trying to steal my wheels. Brought it to another shop to have the lug nuts taken off and replaced they said it's 100% that Fox River Tire ruined them when they did the rotation on my wheels by over torquing the lug nuts when they took them off, will never go back there for service. terrible customer service.

St, Charles location I brought my vehicle in for a simple oil change on a Monday and didn't get it…read moreback until Friday. During the process, the manager called to say my car needed additional work and quoted me $2,092 -- which I agreed to. When I went to pick up my vehicle , the total was over $2,900. When I questioned the price difference, I was told they would "pull the call" to prove I agreed to it -- but I know I never did. On top of that, the free tire rotation discount plus discount oil change for $49.99 that was supposed to be included with my oil change never showed up anywhere on the invoice. Nothing about the pricing or discounts added up. The whole experience felt shady and misleading, and it's made me lose trust in this location. I won't be getting any major work done here again unless I have the full quote in writing beforehand. I'm sharing this so others can be aware before doing business here.

I was charge nearly $2000 for an exhaust job the should have cost a fraction of that amount. They…read moredamaged the new exhaust during installation and said nothing until i found it myself upon inspection after the fact. True, they did correct the problem, but would thy have ever told me it was there on their own? I had the car, the job was "done". I now have to pay to have the job completed someplace else. The exhaust was left hanging loose on one side and is banging around against the gas tank.

I had a great experience with Trailside. They thoroughly checked the vehicle, and did an excellent…read morejob getting my Canyon back on the road after it had been sitting for an extended period of time. The work was done carefully and professionally, and my truck is now running great. I really appreciated their attention to detail and making sure everything was taken care of before I drove it. They are friendly, honest and knowledgeable. The total cost was much less than I thought it would be I would definitely recommend Trailside to others.

Great place to take the car. Honest and always do exactly what they say they will. I trust them.read more