older guy helped me, seemed annoyed I was there, asked to hold my id to use a wrench, made me pull…read morethe core before selling the battery which is fine but he didnt pull it from the back, so I walked back in and waited for him to tell a kid to grab the battery for him, then they couldn't find the one I asked for, kept trying to upsell the dialetric grease and the rewards program

Called ahead and Carlos found the right part and price matched autozone. He knew exactly what the…read morepart was and where they kept it in stock. In and out in 3 minutes.

Had bought oil and the top foil seal was already ripped. I didn't want to take the chance and…read morebrought it back to swap it out at another autozone. My Autozone down the street manager said swap it out they were just out of stock. So I brought it to this store with it in stock. Current store manager is an asshole. Watched him being overly nice to a woman. When it's my turn he refused to help me. Yeah dude I'm pulling some sort of oil scam. Asked what's up since the store down the street let me swap jusg out of stock. He said it's up to Store discretion. Fucking joke. Yeah dude I'm pulling an oil scam. People have shit to do thanks for being an asshole.

Wrong store auto zone at 128th and Colorado gets this review. Unfortuatley, I'm not sure how to…read moredelete it without the system leaving the one star with no review - so maybe you can forward it to the correct store: If I could give a negative rating I would, one star is way to generous. 12/24/2022 I went into Auto Zone in the morning to get a battery and have it installed. Jerimiah, acting like a Manager, said he was the only person there (even though I saw someone else) and ask me to come back. I went back that afternoon and Jerimiah told the guy in front of me that he would need to come back for a battery installation because there was a line, there were only 3 people in line at that point. Jerimiah started to help me buy the battery and then left me standing there to take a phone call. Alan then helped the guy behind me purchase 2 batteries. I then asked if Alan would help me since Jerimiah hadn't returned. I did see Jerimiah standing off to the side, not doing anything after he helped the customer on the phone, and he only came back once Alan was helping me. Alan asked Jerimiah if he would like him to do the install and then Jerimiah said yes, because he didn't know how to install a battery....Now there was a small line and Alan asked me to wait outside until the line was cleared, which I did patiently. Then about 5 mintues later, Alan comes outside with a woman and is looking under her hood. After about 10 minutes in the cold, I asked Alan if there was someone else who could help me - note, this woman was behind me in line, she should have waited her turn to get help with her car until the line was cleared, just as I was asked to do. Alan got a little snippy and said there is a line and he will get to me as soon as he can. I then went inside and asked Jerimiah if there was anyone else that could help me install the battery I already paid for and that Alan was helping a customer who was after me in line, Alan followed me inside and Jermiah told him to help me next. When I got home I filled out the survey and gave them a 1 - which again, is to generous. Monday morning while I was working someone called me pretending to be a Regional Manager and asked me about my experience. I told him I'm working but will take the time to explain what happened, after I explained, the man replied that what they should have done was told me to go next door and have the battery installed. I told him, no, what they should have done was helped me with my car before helping the woman behind me with her car and hung up. Auto Zone advertises that they install batteries and that is the only reason I went there. I waited very patiently only to have Alan flirt with the woman behind me and then talk nasty to me when I asked how much longer it would be - it was cold outside and I was before her. Note: She didn't purchase anything, she ended up driving off. Auto Zone Thornton Colorado and 128th - take care of the people who spend money with you and train your people so everyone knows how to install batteries.

Pete is awesome he was very informative told me everything about my service and all my options! I…read morehighly recommend them

I bought brand new ball joints for my truck from Advance auto, and installed them. I then took it…read morestraight to discount tire for 4 new tires that comes with a free front end alignment. The alignment was a coupon for a free alignment at Adavance auto repair shop. I drove straight there to get it done. They told me my ball joints are worn out and need replaced. Enough said. Dishonest as the day is long. Avoid this business.

Didn't have what I ordered in stock after saying it was ready. Messed up refund . Rude staff wanted…read moreme to drive 43 miles to a different store to get it . Last, rude , inept.

Has a great crew of pleasant employees willing to help you out. The 136th and Zuni Autozone is a…read moregreat store.

This is a great location and they have taken exceptional care of my husband and I since we moved…read more They are kind, respect our time and make reasonable recommendations. All the service advisoirs are kind and excellent with communications. Joshua helped me with a complicated repair and even treated our doggo to a BarkBox, Chewbaru- a Subaru chewable for dogs! The waiting room is open, comfortable and has plenty of space to work. Bottom line- they care about your wallet and vehicle as though it was their own.

This place has such a mix of reviews that I just wasn't sure to come here or not. However, I'd…read morealready been to Schomp and Auto Nation Subaru for previous routine services and didn't like them at all so this was the next closest place... I have to say that I was pleasantly surprised! I was greeted, treated very nice (not like I was an inconvenience, like the other places I'd been). The place to drive my car in was easy to locate with signs and plenty of room to maneuver. Everything was clean and everyone seemed well organized. I was provided all the information I asked for, verbally and in writing, AND they even washed my car for me, before giving it back! All things that were not provided at other Subaru's around the Denver area. This is the kind of treatment I am used to and have come to expect from Subaru; glad I finally found one in the area that provides it. (I was previously in Northern Virginia where all of this is pretty standard). The story: I had an appointment, which I scheduled online, arrived and drove myself in and checked in with Joshua. He was very nice, actually read my online notes on what I wanted, told me it'd be an hour to an hour and a half (I had requested oil change, all fluids checked, and all systems inspection because my service contract was coming to an end soon and I wanted to ensure that no work was needed). We left and went for a walk around the neighborhood, came back about an hour later and sat in the waiting area. The waiting area is nice because it provides snacks and drinks (although I do wish something more interesting was on the TV's). Without having said anything that we were in there, Joshua came in and found me to give me an update on things. He must have seen us come back, which is nice that he was paying attention to that while busy with other customers too. My car did need an alignment which unfortunately took an additional hour (not sure why an alignment takes that long). Afterwards, Joshua came back and brought me out to explain everything. He even gave me an entire analysis write up they did on my car, which I never received from the other places either. Then pointed me to my car, which was brought inside, so I didn't have to wonder around outside looking for it; and it was even washed up for me. Finally, a Subaru that takes care of their customers! I will mention that the only reason I didn't give this a 5 star is because it took over 2 hours to do this work, which in my experience is excessive for someone who made an appointment and didn't just drop it off in the morning to have done anytime during the day. Normally this would be a lot more irritating as a I value my time, but this inconvenience was easy to overlook, given how well I was treated.

I was very impressed with the quick repairs. Best work and the owner is very knowledgeable…read more THANK YOU, Jose

Truly a great dude and a terriffic professional ! I can not recommend them more after 5 shade tree…read morepros tried to fix my wife's car they had it diagnosed in an hour and had it fixed as soon as the part came in.I will definetly return should any future needs come up !

I'm not a big " auto shop guy" and to be completely honest, they make me feel slightly…read moreuncomfortable! Recently , by chance I visited this location and was pretty pleased with the service I got. The employees, always ready to assist when needed is extremely appreciated. The employees don't look at you as if your an idiot, rather as an opportunity to help.. Thanks Car Quest Team!!

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.