I am writing to recognize Malachi for providing truly exceptional customer service…read more I recently brought in my car battery, and Malachi went above and beyond to assist me. He took the time to test and attempt to service the battery to see if it would hold a charge, keeping me updated throughout the process. When it was clear the battery needed to be replaced, he seamlessly handled everything under warranty--replacing it at no cost--and even carried the heavy battery out to my car for me. Malachi's professionalism, polite demeanor, and willingness to go the extra mile are rare qualities. He turned what could have been a stressful situation into an effortless experience. If you are looking for top-tier service, I highly recommend reaching out to Malachi--he is an absolute asset to the team!

We have a 2018 Durango and had to replace the headlight. If you are not aware this is no easy task…read more They helped me install the headlight and took their time with me! I am so grateful for them! I could not have not it by myself! I highly recommend them! They are so friendly and helpful!!!!!

Great experience!! Found everyone working there to be helpful and knowledgeable. I Just needed to…read morepurchase a new set of windshield wiper blades and found it very easy to get assistance. Gabriel installed them for me and was very quick. Great customer service, all around!!

Amazing service. It took 3 of them to put their heads together to figure out how to install…read moresomething on my car but they kept at it and didn't give up until they found the person who knew how to get it unstuck and changed out!

Such a good place to go! Everyone was helpful and friendly. They really helped us out. Would…read moredefinitely recommend!

Great shop! They replaced all the rotors and brake pads on a 2014 BMW 320i at a reasonable cost…read more Dropped the car off in the morning and was able to pick it up that same afternoon. Super professional, friendly and knowledgeable. 5 stars!

Fortunately, I don't need auto parts very often, but we did require a new battery for my wife's…read morevehicle. It's an odd battery, and we called all the local shops looking for one. Most were in the "I think I have one" category, but NAPA not only knew what we needed, but had one in stock. There's was a AAA brand (I know, it's just made for them by somebody) with a 3-year replacement warranty for the same price as other shops were quoting for their 2-year warranty battery. This shop is staffed by "old timer" pros who have been in the business for years. The employee carried the battery out to our car for us and everyone was very friendly. I would highly recommend NAPA for your auto parts needs.

The bald man with the beard is EXTREMELY RUDE, and didn't even care to help me, and told me "he…read moredidn't have time to look at my car for 5 minutes," and that he's "not a mechanic." Terrible customer service and useless.

What a lifesaver!!!! Tried to figure out why we didn't have power all day!! Gave up, booked a…read morehotel and on a hope and a prayer called for help! We were up and running within a couple hours of calling AND on Halloween night none the less ! Cant say enough good !! thank you!!

This was really a first class experience. I called up the major RV dealerships around. I was told…read morethey could not see my RV until the end of November, but I was trying to sell my RV and needed to get fixed immediately. The mobile service happen to come up on Google results and I'm beyond thrilled.! They were so reasonably priced . They used to be the service managers for one of the big RV companies in the area and within an hour they knew exactly what was wrong with my generator and the lines to the AC and had it fixed. I was super Duper happy . what a fabulous experience and stress-free not having to drive and wait for weeks at a time to get something fixed. This was truly something new for me when it comes to cars. I highly recommend them to everyone.!!!

Only one star, because as they say...if I could give zero, it would be very well deserved…read more If you're the type of customer who wants to ask questions about your service or inquire why they charge $225 an hour for labor or the labor time quotes, then you're not welcome here. I was just asking, can I ask? I dropped off my trailer for a few different repairs. A couple of them were safely related issues, taillights that were out and an axle issue. I also had two single screws loose on two separate windows(minor job). The fix is an anchor, a wood plug with glue or simply a larger screw for a quick fix...whatever you desire. I asked them to check on these, it being a very simple job that I could do myself, but hey my trailer is in the shop anyhow...let the "experts" take care of it...for a reasonable price of course and get it all taken care of. That led to them "recommending" pulling off the entire interior window shades, placing 4 anchors in each hole "just in case" the other 3 come loose one day, "We're a pro-active shop". The charge $337.50 plus the cost of the 8 drywall anchors??! I need one window seal replaced for a different window...$450 plus the cost of the seal?!?! I asked them, it takes 2 hours to install a window seal? I asked them to please just order me the window seal and I will take care of it myself. Nope, we don't sell parts unless we install them?? Say what? They recommended a brand new axle from Dexter. They then recommended immediately popping open the axle to replace the barring's and grease with "better quality" barring's and grease? Why in the world would I do that to a brand new axle, when I have to have that exact service done in about a year or 12,000 miles anyways? Why in the world would I mess with a brand new axle that is surely covered under warranty for at least the first year or 12K miles??...because they wanted to charge me $500 to do so!!!! That's why. I approved the taillights being replaced right away through their approval system. No questions asked about that job. I thought it was fairly priced. My axle issue was a safety issue according to them and I asked them to work with my extended warranty company, Will said they would get on it. A few days later I get a call from Will, expecting an update....instead he calls to tell me, that the infamous Joel(co-owner) from these reviews...has reviewed all of the text messages between Will and I and he has decided that because I ask questions about my repairs, that I don't trust them?...because I'm intelligent and want to know what's going on?? Because I'm not a yes man, that means I don't trust them? This is from Will and I quote "We would prefer to focus on the customers that when we call them and tell them there are 4 things wrong with their window...they just say go ahead and do the job, no questions asked" Excuse me...Are you serious? I was never unprofessional in any messages, always said please and thank you, no bad words whatsoever...and now because I have numerous questions....you want act like a BUNCH OF CRYBABIES, take your ball and go home!! Pathetic. Read up on Joel here with the negative reviews....there's a common link. Did I say crybaby? Now you want me to pick up my trailer, with no services rendered? What about the taillights that I authorized right away?...a safety issue? Nope, come get your trailer. What about the axle issue that you say is a serious safety issue I asked??...Nope, we don't care come get your trailer. How unprofessional can you get?? This place will nickel and dime you to death. The incredible sales BS that comes out of Will's mouth is laughable. I had to mute him and just let him ramble. This company wasted two weeks of my time and sent me down the road with KNOWN DOCUMENTED safety issues....you know where this is going if something bad happens to me in the meantime. I got a slam dunk case, especially in this state with the text messages and paperwork. They better hope nothing bad happens to me in the meantime. The next day, I installed two anchors that I had under my kitchen sink in those aforementioned popped window screw holes....took me less then 30 minutes , job completed and the windows secured again. $337.50??...please! By the way Will, that window job you quoted me for the interior shade, window seal and installation for $1,100+. Richard's Boat and RV is going to do the exact same job for $575. Finally a fair and honest shop. Oh and their also willing to sell me just the parts if I want to install them myself, no problem at all they said. Imagine that. They quoted me $100 less on just the window shade. Don't steer clear of Final Touch Coach Works, run!! Run to Richard's Boat and RV if you want honest, reliable and no BS service. It's hard to find in the RV world as you know. Shame on you Final Touch for sending me down the road with known safety issues. Do better as a business and as people.

I was looking for a qualified shop to do a complete solar installation including lithium batteries…read moreand a hydraulic leveling system for my coach. I contacted Battle Born Batteries in Reno Nevada for a list of approved installers in the Los Angeles area. I was provided a list of four installers in the area and I interviewed each of them in person. Elite Coach Works in Valencia impressed me the most with the caliber of the custom solar installations they were working on in the shop when I visited. I initially met with Will who spent several hours understanding my needs and visually inspecting my coach from one end of the other to determine what existing equipment needed to be removed and where the new equipment could be installed. I also asked Will for a proposal to install a four corner hydraulic leveling system. Will understood that my B+ motorhome did not have a lot of storage capacity and I wanted his installation to be well thought out and executed so that I would be able to retain maximum storage capacity. Will indicated that he would put together a proposal for the solar and hydraulic leveling system installation and email to me for review. Will introduced me to his father and he spent over an hour showing me a complete custom solar installation he was doing for a customer's 4 x 4 pick up truck with a massive slide in camper to be used off grid for weeks at a time. I accepted Will's proposal and he personally did the entire installation of Victron solar equipment, solar panels, lithium batteries, hydraulic pumps, hydraulic lines and hydraulic jacks. Will would send me photos of the work as it progressed. When the work was completed and I picked up the coach Will went through all of the operating systems and showed me where everything was located and I was amazed at his attention to detail. The complete installation including the additional equipment for the hydraulic leveling system left me with a little bit more storage space than I had prior to the installation that Will did! Will's attention to detail was unbelievable! All wires were installed in wire looms, and physically attached to the cabinets where installed. Not one wire went straight from point A to point B like other installations I've seen where wires go helter-skelter in multiple directions leaving a very sloppy unprofessional installation. I cannot say enough good about Will's detail to installation! Being a construction quality control manager for 40 years I probably am one of the more picky customers that Will has encountered. There are many service facilities closer to my home but none that I would use after finding Elite Coach! Elite Coach is a 55 mile drive one way from my home but their work is so outstanding that I am willing to make the 110 mile round trip to drop off my coach for them to work on and the110 mile round-trip to go back and pick it up! I have returned to Elite Coach several times for custom installations which most RV facilities are not equipped to tackle. My coach is currently in their shop for additional solar panel installations and miscellaneous custom work. If you want an organization that will spend time answering all of your questions and not make you feel as though they're trying to rush through the answers, Elite Coach in Valencia are the people that you want to trust your work to! Elite Coach wo has just opened a new state of the art facility to handle any and all of your RV mechanical maintenance work as well as any required installations! I recommend Elite Coach WITHOUT RESERVATION for any of your RV bodywork requirements at their location in Valencia and any and all maintenance or new equipment installations at their newly opened Castaic location! You can always find someone that will do the work cheaper, but with Elite Coach you definitely get more than your money's worth! Give them a try!

It was 4pm and I was getting ready for a camping trip to Kings Canyon which is 5 hours away. I was…read moreleaving tomorrow at 5am. My suburban was half way loaded with all our gear. I decided to take a moment and check my vehicle and all the fluids and I noticed that it had some type of fluid leak. I saw fluid on the driveway I thought it was the water pump but wasn't sure. I went into panic mode thinking I had to cancel my family trip that we had planned for 6 months. I tried getting a rental but they didn't have anything that would fit all our stuff. I then remembered that I pass by Pops Auto Repair every day on the way to work. I would always see that they had a lot of cars they were repairing. So I decided to go there and just get it diagnosed to see if there was any chance I was wrong about my vehicles diagnosis or if it would make it on our trip and back home. I spoke to Manny and told him my situation. I was just planning on a diagnosis and be on my way thinking it wouldn't get fixed since it was that late. He looked at my vehicle and confirmed that indeed it was the water pump. He asked me again when I was leaving for my trip and I again told him tomorrow morning but was not sure now. He said don't worry, we'll take good care of you. Manny ordered all the parts my suburban needed and he said he would call me when it was ready. 2hrs and 15 minutes later, Manny texted me and said you're ready. Manny I am forever grateful for having your shop take care of me and getting me ready for my trip tomorrow morning. I HIGHLY recommend his shop. Thanks again Manny!

Owner, Many is a mechanics, mechanic smart and knowledgeable and has a crew of mechanics. They…read morerebuilt my engine on my car over a year ago and did a great job and has continue to maintain my car which runs great. I was orininally referred to Pops by 3 other people...They are honest, very busy but always make time for their customers... Their prices are fair and competitive. I highly recommend Pops Auto Repair. Maddy

Noey and the guys at Ventura RV were super helpful along the way to my RV purchase. I live about…read more500 miles away but they had the RV model I was looking for. They had excellent communication, gave a virtual walkthrough, informative pickup walkthrough and made it super easy to get everything done. This is a great place to work with and will definitely be looking here again if I'm in need of another RV in years to come!

We brought our Lance trailer to Ventura RV to be sold, and the entire process was incredibly…read moresmooth. Noei was the salesman who helped us, and he was extremely efficient, quick, and knowledgeable. He handled everything professionally and kept us updated throughout the process. Thanks to his hard work, the trailer sold within just two weeks. We're very satisfied with the experience and especially appreciative of Noei's excellent service. Highly recommend!