Colin provided excellent service when I needed to check my battery. It was raining outside and he…read morestill cheerfully assisted me. Really appreciated his help

Came in to get my car battery tested. Jesse tested it, confirmed it needed replaced & was able to…read moreidentify it was from autozone and it was still under warranty. A quick trip to autozone and they were useless, they refused to warranty the battery unless I could produce a receipt from 2 years ago. Came right back here, Jesse cleaned up and replaced my battery within minutes and was extremely kind and helpful. Will only be coming here for future auto needs!

Always great work, the other reviews on Yelp are not accurate. Take the time to reach out and you…read morewon't be disappointed. Everything you need for your vehicles.

Aaron did a fantastic job getting all the accessories for our van and the right hitch to pull our…read morecamper

Came in to buy a battery, staff member Jaz was annoyed and told they could not do the swap because…read moremy model required it to go to the shop for a computer reset. Called the dealership to find out it was that was false. Ended up doing it myself with no need for a computer reset at all.

Came into the store as I felt like a battery on my 2008 Honda Accord was going out. I was serviced…read morereally fast - the battery was brought to the front counter and O'Reilly employee helped me with installation. I recommended this store to one more person as you can get check engine diagnosed for free, as well as get battery and wiper blades installed at no charge.

The sales staff were great. The overall experience was great. I give 4.5 stars but not five because…read moresome of the items in the financial office just were not explained or allowed to be questioned before paperwork was done. Customer relationship in that area needs to be improved. Allow the customer time to review and ask questions. All the warranties were not that clear. However I would go back to them to get another car. Again Great job folks

Rick in service was great to work with on the phone to help me get a service estimate for my Ioniq5…read morelow conductivity coolant replacement. He was also very pleasant and accommodating during the intake process. Even made sure I was able to get on the internet to get my work done. Not only that but their price was one third of my local dealer in Noblesville. This was more reasonable based on my internet research. Wife and I waited while service was done and found the waiting area to be spacious and amenities like a fancy coffee machine and cookies to be an excellent addition. Bottom line this dealership is one I would seriously consider come back to for additional service if needed. Mind you, I drive by two other dealerships! Penske and Napleton

Quick and efficient service. Wasn't sure if they'd be able to change the bulb out for me at first…read morebut they took care of me

Don't both trying to go early or late in the day, apparently they just don't have cash so if u want…read moreto pay cash needing change, if u return anything or if u return a rented tool they just refuse to do it. Not sure why they would even open if they cant serve customers, won't be back to this location even as a life long oreillys customers I'll find somewhere else for now on. If they want to be cashless they can be customerless.

Nobody likes having to take their car in to the shop, but these guys make it as convenient as…read morepossible. I have purchased several Hondas here and always have my car serviced at Penske, too. Ultimately, the process of buying a car is just not fun. It takes a long time, there's a lot of waiting, and heavy decisions to be made. But they make it as smooth and painless as possible. I've seen Hebert and Cody, both a handful of times--and they're awesome! While they could easily take advantage of a girl who doesn't know what she wants, I feel like they look out for me and genuinely try to get the best deal. Last time, one of the salespeople gave me advice that saved me probably $100/month on my car payment. When I'm ready to buy a new car, this will undoubtedly be the only stop I make. The service department treats my car like a baby. They always keep me informed, prices are reasonable, and they are knowledgeable and efficient. I've had particularly great service from Brandon. Like I said--getting your car serviced is not fun, but they keep the waiting area clean and well stocked with complimentary coffee, water, and snacks. The waiting area is also quiet and reasonably comfortable. I honestly wouldn't even consider taking my car somewhere else unless it was an emergency.

Noticed that I had a headlight out last night and wanted to get it replaced immediately! I called…read morePenske to see if I needed an appointment and the friendly gentleman I spoke with informed me that I could just stop by. So after I got off work I popped in to get my light replaced. Andrew assisted me once I pulled into the bay. He was friendly and professional. He had assistance from another team member since I opted to have both headlights replaced. My service from Penske is always great, but this time it was quick and efficient... so quick I didn't even have to get out of the car this time. I highly recommend Penske if you own a Honda and need any service completed.

Best Experience purchasing a vehicle ever. Hands down the kindest staff! Eric our salesman, was so…read moreeasy going and very patient with all my questions and our little girl. The staff interacted and was so welcoming and loving with her, letting her be little. I am truly humbled by my experience! I absolutely love my car. Thank you all!

We recently purchased a used Cadillac XT6 from Tom Roush Lincoln. It came with all weather floor…read moremats but not the carpet type floor mats. I searched craigslist for floor mats and found some for sale by an individual in Anderson that were perfect for our vehicle. Upon arriving at the seller of the floor mats, it turns out that HE was the previous owner of our XT6 and he had traded it in at Roush a few weeks back. He advised us that not only did he trade it in with the carpet floor mats, but also a luggage cover and mesh cargo net. I called Tom Roush and asked our salesperson about these items. His response was that they did not have those items and that we purchased the car based on what was in it on the lot. Okay, so they lied, because obviously they did have those items. Other issues, they low balled the trade in value of our 2020 XT6. Two days after we traded it in they were selling it online for $6000 more than they gave us. I know they all do that but that seems excessive. I would be very wary of Tom Roush Lincoln. They are not honest.

Take heed that every experience and car salesman is different. Sometimes you can't take all reviews…read morefor what they are or how people say! Mine on the other hand, I can honestly say that it was enjoyable and a blessing. I was truly in the middle of a crisis, and huge shout out to Misty Biggs and Shawn (finance). She truly didn't know me from a hole in the wall, she listened and she delivered! I was very hesitant and unsure of where this would lead up but DROVE out of there with what i needed and got far beyond my expectations. Misty truly took care of me and left me feeling lighter and more relaxed about the days to come! When it came to it, I felt like I knew her for more than I did! I truly left there feeling like a someone who had genuine concern for me was by my side and helped me! I'm a new resident here and I expected to be scammed and I truly wasn't. You can meet great people in places you least expect it if you have a genuine sense of yourself and others. If buying something used you can't expect perfection, however I was in and out in no time even with a late appointment. I'm very appreciative of the help, knowledge and generosity that I was awarded with. Once again huge thank you to Misty and Shawn, you can't please everyone, but you sure did elate me! Like I said expect Christmas cards!!!!

AVOID at all costs. My roommate had a warranty issue on his Mazda and went here. Denied service…read morewhen he gave his address. This dealership was dishonest 5+ yrs ago on a repair of mine and apparently black balled ME but to treat someone else NON related to MY issue this way is appalling. Took his vehicle to another local dealer for same day service and treated with respect!