Batteries Plus is so convenient and the customer service is truly top notch…read more Every time I have ever needed a battery or bulb it has been in stock. Today I needed batteries for two key fobs, and the batteries were available. The employee quickly installed them and explained the lifetime warranty. The employees are always knowledgeable and they quickly locate the item or items I need. The variety of decorative light bulbs is impressive. I'm going to stop back in and choose some to brighten up my decor. Besides batteries and bulbs this store has so much more. Today I noticed the Rain-X windshield wipers that I prefer. The next time I need wipers I'll find them here.

I just went to check on a battery for my laptop. The team member went above and beyond to check out…read moreto see what my problem is and try to help me resolve it. I left with all the information I needed and felt like I was well taken care of.

Update: after months of going back and forth ... it's the point of the matter, I did receive the…read morestated return ... in CASH via the USPS :) Who does that?????

My Chrome motorcycle battery lasted 10 months , after 2 days of phone calls and emails they finally…read moredecided to replace my battery. that was May 26, I had to pay for shipping $8.40 , they say it was shipped on May 27, but nobody knows where the battery is. USPS says never received package. Its been a week and still no battery. This has to be one of the worst companies on the planet. DO NOT USE THIS COMPANY they are not reliable. This company SUCKS !!

Purchased from Chrome battery a 4 pack of batteries. They sent me two. I have contacted them…read moreseveral times only through email because apparently there is no customer service number. They keep responding with " you have received your items" even though I have explained what they sent was a partial. 3 weeks this has been ongoing and still not rectified. They have no interest in making this right. As a paying customer, at this point they stole my money! Would not recommend this place. Absolutely no consideration for paying customers.

I had an old can of stop leak that didn't work. He exchange it even though I didn't use my phone…read morenumber. Westfield Indiana 46062. Great customer service.

Went here this morning for a seat cover for the car. Lulu held the door open for my 90+yo mother…read moreand continued this amazing caring service through ringing us up. Super friendly and helpful. We left feeling better and happy about people. Thanks Lulu!

Batteries Plus has officially lost our business, and we will not be recommending it to anyone…read more My family has been loyal customers for years, especially at the Pendleton Pike location. That loyalty ended on January 19th. Some time ago, my retired father purchased and had a key fob programmed at Batteries Plus so I could safely warm up my car while waiting inside at work overnight. I work nights and must be out in all weather, including winter storms. When he tested the key fob for the very first time, the remote start did not work. When my father returned to the store to ask for help troubleshooting, he was immediately met with hostility from the store manager, Ryan Nicks. Instead of offering assistance or basic customer service, Ryan was extremely rude, dismissive, and unprofessional. He brushed my father off and tried to blame our vehicle rather than even consider that the key fob Batteries Plus sold and programmed might be the issue. After confirming, with proof, that the problem was in fact the key fob and not our vehicle, my father returned again. He had paid $200 for this key fob and was simply asking for help. Once again, Ryan Nicks responded with the same hostile attitude, refusing to be helpful and escalating the situation unnecessarily. My father is not someone who causes scenes or looks for confrontation. For him to come home upset says everything about how poorly he was treated. It is incredibly upsetting to know he spent his hard-earned money trying to keep his daughter safe during winter nights, only to be met with disrespect and outright hostility from a store manager. Advice to ownership: A manager who treats loyal customers this way is a liability. If this is how Ryan Nicks behaves with us, it's almost guaranteed other customers are being treated the same. Point blank, period...we will not be back, and we will make sure people know exactly why.

My fob battery was running low and I took it in to Batteries plus. I was able to get in and out…read moreright away! Thanks to Jesse, the technician who took care of me. He was personable, professional and very entertaining. I recommend this place for all your battery needs.

I had to replace my car battery and although we ran into a few extra issues, Daniel was super kind…read moreand professional and installed it correctly for me. He did an awesome job!

The Store Manager is amazing at his Job, nothing but a friendly smile and helpful guys every time I…read morego in. I highly recommend O Reilly's over any other auto parts stores

I had a more than wonderful experience here before heading into work one morning…read more I was greeted and welcomed to great support in a timely manner.

Exceptional customer service every time I visit! I will always support this business wherever I…read moreneed batteries.