Took nearly two weeks and very poor communication. They made me wait 40 minutes in the heat to pick…read moreup my vehicle before accepting payment of $2700. Customer service and common courtesy are not part of the culture here.

Own and operate a trucking company in Key West and Quality Auto now does all me diesel repairs…read more Knowledgeable mechanics that diagnose and fix the problem rather than just replacing parts... Stephen Faraldo - With Faraldo Fuel

Absolute best service in Key West. Called about a flat tire on my cart. They came out almost…read moreimmediately got a spare put on for me and in few days had 4 new tires mounted and installed. Offered me multiple options as well not just 4 new tires. He gave us options to work with any budget. Also did an alignment for us and the golf cart runs better today than it did brand new. We highly recommend these guys for all golf cart needs.

Sharky's provides world class customer service. I have booked with them the last 2 times I've…read morevisited Key West with my family & I can say with 100% certainty that I won't ever rent a golf cart from anyone else in Key West! Marc never misses a beat, he's very responsive, flexible, honest, & his golf carts are always in great condition. Looking forward to our next visit, we will definitely be booking a cart with Sharky's again!

Had some bad luck with a tire puncture in the sidewall, of course and the folks at KM were able to…read morereplace it with another make and model in no time. Even having to order it in, the tire was installed in a couple of days for less money than Tire Discounters.

We were on vacation in the Keys and our car battery died. We were so fortunate to have found this…read moreauto repair shop who saved our day. They also have a warranty on our battery that extends to other auto shops within their network. We received remarkable service and they allowed us to enjoy the rest of our trip.

This people go to your home no matter where you are in the island, they have 1 driver that can get…read morein on Sigsbee base. They are normally pretty busy so most of the time is per appointments. 2 weeks ago I had my tires change, and some concern over some parts of my vehicle that I already knew was going on but didn't have the time to fix, he suggested take it to their mechanic and if you want them to send you the mechanic it will be around $65.00 for a diagnostic. They are currently fixing my car today since we had to order parts for it. Some people say they are a little pricey but to me as long as customer service is done right you got my money and I did some research on my own for the parts that I needed and their price was like 20.00 over the online price so to me is worth it. She did said she call several dealers for the parts but couldn't find a lower local price available. Waiting 1 day to fix my car vs waiting a week or 2 for the same results for a safety issue is worth it to me. I have got their services before and they are on a growing pat, so still have some room for improvement in their part but I like them. I will recommend them for tire and oil change they go right to you and change it in no time.

Doing something that I never thought I would ever get the chance to do - I'm writing a 5-star…read morereview for a car mechanic! I've never once had a good experience in 25 years of owning vehicles. This team is top notch all the way around. Great front office staff, super friendly mechanics that can explain complex problems and their solutions to people that would otherwise not have a clue as to what they're talking about (personified here by me). Best part - I was expecting to pay about triple what my final bill was. Love Pit Stop!!!

On the way for a weekend vacation from Miami, our front brake pads started screeching. We made it…read moreto Key West and asked around for repair shops but got quoted crazy estimates just to change the pads. Found Richard's Tune Up on Facebook and Reddit and just showed up before they closed on Friday. Jay was super nice and said it was no problem, we would have it fixed before we had to leave on Monday. Car was ready the next morning and the price was incredibly reasonable. Thank you Jay for the quick repair, you saved our vacation!

Have been using Richard's for over 10 years and am grateful for Jay's knowledge, experience and…read morehonesty. He's repaired and maintained our Jeeps and Honda for the multiple trips we make to the mainland and trust he will never leave us stranded. Warned about potential problems, he's pro-active and saved us $$ many times.

Stopped at Hitch King to have an RV propane tank refilled. My tank is a 7.5 gallon tank that…read morealways takes about 7.1 gallons to fill from empty (I've had it filled dozens of times). Propane prices right now range from about $2.80 to $3.20 across the entire US (which I've just driven - filling up along the way), so my tank always costs $20-$23 to fill from empty. The owner walked out to the propane shed, hooked the filler up to my tank, opened the valve, and started filling. (He didn't open the bleed valve on my tank at all - which would show when my tank was getting full.) He kept the doors to the filling station almost closed, and kept his body between me and any view of the meter. I moved aside to try to see the meter, and he moved again to block me. After a couple minutes, he shut off the pump, unhooked the fill hose, and closed the doors - being apparently extra careful to not let me see how much was dispensed. "That's thirty bucks even," he said. "We only take cash." and held out his hand. I handed him $30 cash, which he put into his pocket. No cash registers, no receipt, (and therefore probably no taxes paid.) When I got back home, I confirmed that my tank was about 2/3 full, so I paid $30 cash for about $15 worth of propane. Shaaaady.

Good place. Parts are a bit pricey,but, hey it's Key West. The do great work and the turn it around…read morevery quickly. The owner is a bit rough and gruff...despite his seemingly crude nature. He has always taken care if me and done excellent work. It is cash/check only.

Great service,and they got us in and out fast for fair prices! I definitely recommend!read more

Do these employees at tires on location sit around smoking crack & shooting up on heroin every day?…read more I purchased an OEM customized, very expensive electric motor/wheel from a factory - It arrived wrapped in 2 layers of plastic so nothing would get scratched. I took it to Tires on Location to install a tire...they charged me $65(plus tip) (!!!) to install ONE TIRE! And EXACTLY AS THE LAST TWO POSTERS - THEY DESTROYED MY WHEEL! I own a tire changer - the ONLY way you scratch rims this way - - is if it is intentional, callous, or being inept. I think "Tires on Location" is all three.

No stars. The service department is a complete nightmare. 5 hours to do a lube oil and filter,…read moreafter being told 2 hours. I watched customer after customer leave angry and frustrated. Terrible communication, terrible experience. Just do not go there.

Used to be great, ever since Franklin Castillo left the customer service and auto center is become…read moreunbearable. Brought my car in for service 2 weeks ago and already having problems. I bring it back to them and they lie to me telling me it's a battery problem, it's a brand new battery and I tested it myself before bringing it in! So than they tell me it's a starter and they want $740 to fix it, shifting gears will fix it for 1/3 of the price. It's insultingly bad service, I will never go there again!