The service here has always been great until today, i came in neededing a battery had already…read morecalled to make sure that they had the correct one i needed, and make sure that they still applied products counter help sad yes, once i got there miguel informed me that he could not put the battery on the vehicle due to everyone being on lunch break, but i remind you there was Not many customers in the store but there was another employee in the store also helping the customer. Miguel said i would have to wait till after 2 for someone to help me, i was at the store at 11:15am

Referred to this establishment by the good folks at twin city salvage yard in Shreveport Louisiana,…read moreI was pleased with the service and when I made a mistake and ended up with the wrong part they did the right thing and are going to help me find the part in another place close to them. Excellent work and outstanding ethics. Thanks guys hope to see you soon.

From the owner: we sell used auto parts and if we dont have it in the yard we can try and locate it on our parts…read morefinder and get it ordered for you.

This particular O'Reilly's on Marshall Avenue in Longview Texas sucks . The people in there are…read morerude and condescending . Oh and God forbid you asked to use the bathroom even though you're in there spending money . You'll get treated like a vagrant

Got a part here and it looked used in the box so I asked before purchased if it was new, and they…read moresaid it's new. Even assistant manager looked. Put it on my truck to find it was defective. Went back and assistant manager wanted to argue with me that nothing was wrong with it. I was trying to be as respectful as possible but just wanted to be treated fairly and get this taken care of. I asked him to give my number to manger who wasn't there so he could call me to warranty out. In also stuck with mechanic labor charges and need that covered as well as I will have to pay for that twice. Still no call and it has been a week or so. I wish it could be said that this location has integrity but it doesn't seem that way.

After a few failed attempts at auto parts stores, I stumbled upon this one and decided to give it a…read moretry. I came in feeling sour and ready to walk out until Edgar's humor and outstanding customer service completely changed my mood. I jokingly asked if he would help me cut the floor mats I was purchasing, and without hesitation, he went a step further. He helped install my new cow steering wheel cover, cow seat covers, and even placed my favorite LSU floor mats on top of my new ones. I will shop nowhere else for my auto needs. Thanks, Edgar. You're a gentleman and a comedian!

great customer service. purchased a battery, was very thorough in explaining different batteries…read morepros and cons. took off old battery installed new one. just incredible people to work with.

terrible staff, everyone has an attitude Can't go onto the…read moreyard but If you ask for a part and pay for it you can. never going here again it suck zero stars

Called, they knew we were driving an hour to get there, they knew what time we would pull up.. when…read morewe got there they wouldn't service us because it was too close to closing. Absolute bullshit.. shitty employees.

I'll never go back to Autozone or O'Reilly's again. ABC has a customer for life and I'll tell…read moreeveryone I know

From the owner: ABC Auto Parts is a leading provider of quality car and truck parts at competitive prices for…read moreDIYers and automotive pros. We put our customers first with friendly service at our 28 convenient neighborhood locations throughout East Texas and Shreveport-Bossier. Plus, ABC Auto Glass’ two locations will professionally repair or replace the glass on your vehicle. Family-owned and operated since 1968, ABC Auto is dedicated to supporting the communities where we live and do business. Online or in-store, ABC Auto…the parts and people you can trust.

My mother was involved in a wreck in November of 2021 on a Thursday morning at 10:45am . (Not after…read morehours) but when the guy got there I told him where I wanted the vehicle taken which was approx 4 miles east in hwy 80. The guy turned to me, hatefully and said "it's gonna cost you $200, you got it?" I told him not to worry it would be taken care of and it was. When I got a copy of the bill, they charged me $271.20. Meanwhile a friend of mine had a wreck in the same town but about a 1/2 a mile further and after hours and his vehicle was taken to the same place my moms was and he was charged right at the same as I was. These people take advantage of women for sure! I would not recommend them to NO ONE! The guy was very unprofessional on the scene!

UPDATE: The State of Texas has agreed: '271 Wrecker Service' has violated state law and has been…read morefined accordingly. So now, even the most willfully stubborn owner around is bound know that $250 for a simple, quick, and *nearby* drop fee is the moral/ethical equivalent of charging $25 for a gallon of water after a hurricane: It's wrong, and also, it's against the law. (Pointless stories of "drunk-sorority-girl-runs-out-of-gas-while-out-in-the-woods-near-SFA" aside.) This review will be updated if/when '271 Wrecker Service' does right by me -- which, having met the owner, I understand will be a cold day in Heck. Oh, well...Merry Christmas anyway!