My car was having an issue starting so I went to Auto Zone to get my battery checked. The manager Victor S. went above and beyond to help me. He checked the battery and it was low so I purchased a new one because the one I had, the warranty had expired. Victor had no problem changing my battery and he also made sure to check my starter and alternator to make sure they were good as well. He did this while it was raining too. Great customer service. read more

Great experience here. Called because I was having battery trouble with a Hyundai Santa Fe and Victor S got my battery, starter and alternator tested in almost no time after I came by, answered all my questions and gave a quick but thorough explanation of how the system worked and what else might need to be checked out. Glad this is my local Autozone. read more

One of my headlights needed to be changed. I called ahead to see if someone would be able to help change it. Arnie was kind enough to look at the headlight and change it for me. He checked the rear lights as well. The girl who answered the phone when I called before arriving was also very nice and helpful. Would definitely visit this location again. read more

I like Autozone they are always on top of getting quick info to anything one needs. Great store and great helpers (employees)

The whole staff was very helpful and attentive. David quickly replaced my window wipers and had me back on my way!

Beware when you buy batteries from Autozone. Their battery warranties are BS. I've purchased two different batteries that have died or very LOW charges to where I didn't know if I went out or if my car would start. I took it back to AutoZone for a warranty exchange and I was dragged through the Mudd and embarrassed at the counter going back and forth with the employee regarding charging it and what their policy is and they couldn't replace it. NEVER AGAIN WILL I BUY ANOTHER BATTERY FROM AUTOZONE. read more

This morning Ruby helped me OUT! My car alarm was going off whenever my car was locked due to getting a new car battery. The alarm system needed to be reset and I did not know how or what to do. She literally figured out the problem real fast! I parked at 7:30 and was done by 7:45. She's the GOAT!! Thanks Ruby & AutoZone read more

AutoZone Ain't the Same Without Victor. Man, I gotta say, this AutoZone just don't feel the same without Victor running things. Every time I used to come in, he made sure I got exactly what I needed, no hassle, no attitude--just real good customer service. The man knew his stuff, was always cracking jokes, and made everybody feel welcome. Now? It's just... different. The energy ain't there, and you can tell something's missing. Victor had a way of making sure both customers and employees were taken care of, and that kind of leadership ain't easy to replace. If y'all ever had the pleasure of dealing with Victor, y'all know what I mean. AutoZone, y'all need to do what you can to bring that man back ASAP, because this place just ain't hitting the same without him. --Big T Johnson. read more

The staff! So kind and helpful. Victor was a delight to work with. He helped me with my check engine light and battery. Showed me how he did it too! Happy to have this service in the neighborhood read more

Victor was very patient, helpful and knowledgeable! THANK YOU! Definitely coming back.

It's rare when you walk into a Autozone and feel welcomed! Today for the 1st time I felt that! Victor was the gentlemen who helped me get my needed car supplies! I really appreciated his time and patience with me! Thank you Victor for being so informative and helpful! The atmosphere of the store was cleaning and had speedy service which I must say is also rare! read more

I would like to thank Victor for his great work @AutoZone. He helped me switch out a battery and made sure everything was in place. He gave me my options in batteries and made sure I was good for the road. Thanks Victor. Give this guy a promotion. Great job. read more

Hi I went to auto zone an hour ago needed my battery change an a very nice young man under stood the assignment thank u Billy on Crenshaw

Awesome customer service! I needed help switching out my brake light as I was confused to which part went where and Victor helped me with all my questions, educated me and showed me what to do. Great experience! Thanks Victor! read more

Customer service is great! were very attentive and helped me install my new battery. They put the zone in auto. Thankful the person that helped me through the whole process. They're patient with their customers! read more

I love AutoZones, the employees are ALWAYS so helpful! I had an event earlier right across the street and it was raining, so I took it as a sign for me to finally change my windshield wipers... this has been on my to-do list for the past 3 months. Angel was sooo helpful, from looking up which size I needed for my car, to actually going outside and helping me install them. I have yet to have a bad experience at AutoZone, I love the way they take care of their people. Cars are so high maintenance, but we can't live without them! Thanks AutoZone, for another great, fluid, and smooth visit. read more

I went in the other day and some lovely man helped me , JEO was his name he was really helpful and really knew what he was doing and went above and beyond to help me . read more

I've been dealing with this location for over 7. years these guys And girls. are professional. I really miss the manager they had her name was Jenny she's been gone now for about 4 years she was my girl she was always on it very professional. Never gave me a wrong part I do miss her bring her back read more

The store manager has a rude attitude not joyful at all ... don't want to ever shop there again based off that alone ... how are you the store manager and don't know the basic ways of hospitality... Treat your customers with care they come back to shop... Treat them poorly they never come back ... read more

I dread coming to this one cause of the location and I went I night. I went in to get some brake lights I had no idea to change and the girl who helped me out said she would help me put them on. Thankful for the girl who worked there that night to help me! read more

Dj is the only employee here that will help you. I can't comment on their customer service because there is NO CUSTOMER SERVICE here. Most of the staff is Latino and like the previous reviews state if you are not, do not go there expecting any kind of assistance, which is really sad for a person of color to say about other POC. The manager went out of his way to ignore me and a simple battery test turned into one of the employees instructing me on how I could remove my Autozone Warranty covered battery and bring it inside to be tested. Awful establishment read more

Thank you Esmeralda for being patient with me and helping me change my windshield wipers. It's nice knowing there's still good people working amidst this crisis read more

muy buena atencion excelente personal le agradesco a útiles quien me atendió hoy por un excelente servicio

I am a customer of this Auto Zone and the manager Ross is rude one night it was about 8:00 p.m. and I needed my battery charged and Andres wanted to help me and Ross wouldn't let him as a value customer I was very hurt if I had my way David would be the person in charge and especially the Manger for this store so for that reason I give this store a( 2 star) read more

Arnulfo was such a great dude helping me out. I'm not a car guy by any means so asking him what I need was daunting afraid of looking like an idiot but he took his time to really help me figure what I needed. Thanks you. read more

As you can tell by my rating, this is not one of my favorite AutoZone stores to visit... In fact, I usually try to get in and get out as quickly as possible. I could probably name a hundred things wrong with this location... but I choose to focus on the one that bothers me the most. The parking here SUCKS... The size of the parking lot is much smaller than most of the other AutoZones I've visited. I'm actually impressed when I manage to get out of there without someone damaging my vehicle. The last time I was here, somebody parked behind me and blocked me in... Do you think they moved their car when they saw me coming? lol Get real... Not in this neighborhood. Seems like you have to raise your voice to get any results around here. Just annoying. Thankfully the store did have the oil and filter I needed, so they earn an extra star for that... but to be frank, I just can't stand this place. I've been to many lackluster AutoZones over the years... and this one still tops the list. Maybe one day they will improve... but that day hasn't come as of yet. -AJ 2 Stars read more

The teller just left me standing without helping me I was next in line and she jumó to the diferente persona

Terrible service at this location. Stood in line for over 20 minutes being the only one ready to pay. When I thought I was standing in the wrong place because no one helped me, I walked over to ask Mr Rosisdel Flores about it and got completely ignored by him. I do not recommend this place at all. read more

I went for looking for a piece for an oil change not too long ago and worker by the name of Jeo helped me . He was super courteous, helpful, and quick. Definitely going back. read more

I can only imagine an autozone in El grand Salvador puta voz the manager and his minions are all lazy as fuck unless you throw that salvy slang their way. Don't come here. Asshat try to solve problems but they fail to listen to the customer and they try very hard to push what ver product is on sale or recommend dumb items. read more

I was in AutoZone at 4003 MLK bl and Western about 8:20 a.m. in there to buy antifreeze and oil for my car I tripped over a stick mind you I am a disabled senior citizen I am a female thank God there was a customer and the back of the store where I fell he yelled for employees one employee came he did not help the gentleman get me up. One of the employees in the store told me if I wasn't so fat I wouldn't have failed I am a disabled senior citizen and the manager of the store came to the back where I fell and started knocking things off the shelf mocking me from falling on the floor I am an African American senior citizen and the way I was treated in AutoZone was just outrageous no one asked me if I needed help if I needed for them to call the paramedics only thing they did was told me to get out of this store because one of the employees lied and said I hit them with the stick that was on the floor how can I hit someone with a stick that was on the floor and I never picked the stick up thank God there was a camera in the back of the store that saw everything I can't believe the way I was treated I felt discriminated against is being a woman number one being a black woman number two and being disabled number three I had to drive myself to the emergency room I fell on the hip that I had two hip surgeries on and I bruised my elbow really bad it was swollen I really hurt myself I have rheumatoid and osteo arthritis right now I am in severe pain I'm sorry to say that everyone in the store yesterday was Latino they showed me no respect at all I was discriminated against in my own neighborhood of 26 years . I wanted to let the community know I wouldn't recommend anybody shop there because you will get treated very badly.. this happened in Los Angeles. read more

Yesterday I went into the store to purchase some headlights for my vehicle, as I walked in I was approaching a young man on an aisle to ask a simple question and out of nowhere the manager ross I believe just comes in to cut me off in a rude manner and talk over his employee who was already helping me, Ross told me to get in line and I would be helped then. I had a simple question that the employee was already going to answer but I guess. I proceeded to make line and not even a minute later he was getting in an altercation with a lady who he also cut off as she only had a question for him. It's so bad that even some of the employees were talking about it at the front register. Other than this a fine young gentleman I believe Erick was his name provided me with excellent customer service when the METIDO man wasn't around. Props to the great employees, the manager needs training again. I don't understand how he was promoted. read more

If I could give 0 stars I would. This was my first and last visit to this store. It gives the Auto Zone a bad rep. I usually try to get in and get out as quickly as possible. I could probably name a hundred things wrong with this location... but I choose to focus on the ones that bother me the most. 1. Customer Service....There is none. They ignore you. There were probably 5 employees working and besides shouting across the room to welcome you, that's all they do. 2. I asked to test my battery and alternator. I was told to go outside and wait with my hood open. No one came out for 30 minutes. I went in and waited for 20 more minutes. I was ignored until I finally asked again. I waited for another 10, a guy (who was rude) finally came out only tested my battery and said I needed a new one. After the horrible customer service, I did not want to purchase anything for that store, so I went to the North Hollywood location and asked them test my battery.....MY BATTERY WAS IN GREAT CONDITION! They guy lied to me here!!! I would have wasted my money getting a new battery if I believed him. DO NOT TRUST THEM! They are not trustworthy nor do they care. I usually offer to tip when Autozone offers this free service. I did not offer this time! read more

As a woman, shopping for auto parts can be nerve racking. However, I found that the AutoZone on Western and King Blvd. have made my shopping experience a breeze. My most recent visit was to purchase new windshield wipers. Thank goodness for Jason Minera who helped me pick the right kind for my vehicle, and even put them on for me. Jason, thank you for everything. You Rock! read more

Only thing I hate about this Vatozone is the horrible parking that they have. Other than that, I can always find what I need here and the staff are pretty friendly... read more

Thank you Pulido for the help, always a great thing to have somebody knowledgeable help you out. Thanks autozone.

As soon as I walked in I got a good customer service, I'm a elder women & mr,pulido helped me step by step I recommend this autizone great service thank you Pulido read more