Walked in around 7:30pm to get some replacement lights. On a road trip and the left one went out…read moresomewhere along the way. Driving at night was impossible so I had stopped here at O'Reilly's to pick up some replacement bulbs. I wasn't quite sure how to do it myself, and Mark could sense my hesitance. He offered some help as it was slow in the shop and I am forever grateful her did. His can-do attitude and support meant so much to me. We even made a little joke that it was "surgery" and as I held the flashlight he would ask for the "scalpel" aka the plug ahaha Once he replaced the left bulb, he helped walk me through how to replace the right one myself. The moral support was everything I needed and more! His warm personality made me ever grateful I stumbled into here and just so happened to meet the beautiful soul that is Mark from Milwaukee Wisconsin. Thanks a million!!!!

I visited this store 2 weeks ago to purchase motor oil. I was assisted by Brian who was SO helpful…read moreand kind. I started to leave when I remembered that I needed hardware to install a car hood support and went back into the store. Not only did Brian get me the proper hardware he installed it for me!! This past February I was at the O'Reillys on Ina and Meredith where I was assisted by a young man named Brandon. I needed new headlights. I joked that it would take me all day to install them. He did it for me! And we had an incredible conversation while he did it. I LOVE O'Reillys.

I worked with Johnathan to troubleshoot an alarm issue with my car. He went above and beyond my…read moreexpectations and was very helpful, professional, and kind.

Adrian in Orrelly Auto 7871 N Oracle, young strong ,very polite young man help me change battery,…read moreit was difficult to remove old one but with his patience he complete , tested and I was very happy with his conduct. very pleasant, don;t hesitate to call on him.

update: While having my oil change they discovered my front…read morewipers have failed. So, i ll come here for the new wipers today, more choices in quality type at half the shop price. i just called , in stock. No problem. The other pic was my 1987 Nissan Hardbody. 325 k. last year. i keep my stuff a long time.

On a weekend road trip with my sisters my vehicle started running rough. I looked for the nearest…read moreauto zone to get my car diagnosed. They were short handed it appeared but that did not stop Jody from helping me with great customer service. After she sold me the part I would need i proceeded to another establishment that I thought would help me put it in and be on my way. Well that didn't happen, they could not take my car in and was told I needed to use their parts at 3 times the price. Long story short, I went back to Autozone to return the part, when explaining to Jody what was said and the price she on her own started calling auto shops for me that could get me on the road again. She sent me to Jack Furrier and told me who to deal with. This experience could have been very different if not for a very kind and helpful guidance from Jody. I recommend this Autozone in Oro Valley, Az if you are in need of any auto parts.

Been coming here for years and always been taken cared of really good. They are always friendly and…read morewilling to help out on any situations or questions related to your issue or automobile. The counter guy Patrick has always given me great discounts and when they said the parts will be here on a specific day, they mean it!! They have many parts in stock and have a lot of stores throughout Tucson which is great because you can buy from one store and get it warranty out at another. But they also have nationwide warranty as well. They also can get factory parts out of their main warehouse which is located in Phoenix, same day or next day shipment. Oem parts includes Honda, Toyota, Nissan and many more just naming a few. They have pretty much everything you need from automotive care supplies to special tools that can be rented out and oil/antifreeze supplies ranging from special vehicle type coolant to racing oil like royal purple. Overall great company and they put their customers first and are always there to help any person or mechanic who walks in the door. So if your around or near the northwest side of town don't forget to stop but Carquest for all your automotive needs....

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

It was my 1st time coming in and at 1st I was a bit skeptical only because I have had bad…read moreexperiences before. But from the moment I walked in I was greeted with a positive attitude. I took my truck in for an oil change and without me asking I was given a $15 coupon that was applied automatically. I was very pleased by this and also surprised they were very communicative with me on what they were doing and what they have found. I loved how they took pictures of everything and also the suggestions on what to do. I never felt pressured to "fix" or do anything right at the moment they simply made sure I was aware and wanted me to understand what was wrong with my truck. I will most definitely recommend this shop and I will be returning.

Had dropped off my car for a wheel alignment on my car. I opted with lifetime alignment which came…read moreout to be over $250. For an almost 20 year old car with 121K miles on, I figured I may need another one in the future if I replace anything with steering or suspention. However, I probably would not request any other service and here's the reason. I have been purchasing OE quality parts from PartsGeek for a very long time. Then Firestone advisor provided a free of charge recommendation and estimates of other potential services they provide. This is where it caught my attention. I just had performed ATF change, but they recommend that I did ATF change. I wondered if they checked the fluid at all by looking at the dipstick? Second, they recommended changing the coolant expansion take cap which I had already ordered it from PartsGeek which cost me less than $8; Firestone quoted my $64. Then the outer tie rod for both driver and passenger side at $104 each ($208 total); PartsGeek was less than $65 for both side. Then cabin filter for $49; PartsGeek quoted me $24. That's a huge difference; plus I'd imagine they get these parts from wholesale. And last but not least, I just had my timing belt/kit done at a shop in Tucson and they put the sticker when it was done at what mileage (about 123K miles). So my thought was did they even check under the hood? It's the first that screams at you that says, look I did the timing belt change on this date at this miles. All the quotes for the parts were much higher than what I can purchase it for at a retail price. I'd imaging Firestone would get heavy discount on top of getting them at a wholesale price to begin with. So I am curious as to the ridiculous market; and to be honest, this is highly illegal back in the days and there are laws against price gouging.

I am writing to mostly advise you that this store doesn't adhere to Autozone's return policy. With…read morea receipt and the method of payment in hand, I received a gift card for my return. Not your policy. The cashier said "I don't know how to do it." Not acceptable, lack of personnel training. I looked up the AutoZone policy.

I was in there this morning after the monsoon came in. The heat had destroyed my windshield wipers…read moreat least the rubber part. I went in told the young guy my make and model he sold me some anti fog stuff bc my car was fogging up in the interior windows with all of the humidity. I paid and while I was doing Apple Pay he went out and installed the windshield wipers for me. I didn't get the guys name bit it's nice to have someone go above and beyond these days. I'm a 46 year old guy could've totally done it and this guy is out there in the rain. Thank you young man appreciate you.

I use the mobile auto service and have the Happy Car Club subscription…read more Service is so easy and trouble free. Schedule easily with Frank and Dylan(sp?) serviced the vehicle and gave it the once over. Fantastic service Easy and trouble free!!

They rip off the elderly…read more Tried to charge my mom $3000 for a new catalytic converter. $2400 for the part when a Honda ORM part is $800. Best part is I had her take it to Honda and there's nothing wrong with the cat. Of course there isn't. The car only has 35k miles on it. They wanted $5000 for emissions issues when if they were honest would tell her to call Honda for a Goodwill service ticket. Honda is covering the whole job at no cost. Shame on your shop for being predatory.

Love this place! The guys take care of my car really well. I also feel like they are honest with me…read moreabout what my car needs. I would highly recommend them to anyone who needs help maintaining or if my vehicle needs emergency assistance.

professional staff had a good experience. Will call back again when I have a problem next time.read more

My Camaro's AC stopped working and it wasn't just a freon problem. The diagnosis was "broken blend…read moredoor actuator." I went to three places where I experienced rudeness, incompetence, and estimates of several thousand dollars as well as having to be without my car for weeks. Finding Pusch Ridge was like being able to breathe deeply after you've been holding your breath a long time. They were courteous, knowledgable, and confident. They ended up doing the repair in one day and for a lower price than any of the other places had quoted me. Even if Pusch Ridge Auto isn't close to you, it's worth the drive. You can actually trust them and enjoy interacting with them! The AC works like a dream now, just in time for summer in Tucson :)

Amazing service! The workers are so very kind! Genuinely grateful that they were able to squeeze me…read morein to fix my car!!

Wow. Used to have friendly, helpful, knowledgeable employees here. No longer. At least not on…read moreSunday Aug 2nd. My transmission was acting up the other day but no check engine light. Thought I'd stop by to get a scan from them and buy a scanner for myself. Walked in and there were two young employees, one male, one female, both hiding behind cash registers looking down engrossed in whatever they were pecking away at on their cell phones. No adult supervision in sight. The girl never even looked up the entire time I was in the store. Even when other customers came in. I asked the other employee if the computer could throw a code and not have a check engine light. He replied with "is your check engine light on?" I thought my question would have precluded his but I said no anyway. After several more questions that were irrelevant, he said he didn't know if there could be a code without a light. He asked if i wanted a scan and I said yes, then he looked like he realized that would take him away from his important cell phone activities and said "I don't think there would be a code without a light", contradicting his first answer. Obviously he didn't want to be bothered with work. So I told him to forget it. I had absolutely no confidence he could scan properly anyway and left. Now I know why the parking lot was almost empty when I drove up.

Stood outside this morning sign says they open at 8 I drove off at 820 gave my money to another…read moreauto parts store. Three other cars drove off before I did.