I recently had work done by TCR II in Tucson, and I couldn't be happier with the experience. They were honest, fair, and upfront throughout the entire process. The quality of their work was excellent, and they took the time to explain everything without trying to upsell anything I didn't need. It's hard to find a shop you can truly trust, but TCR II earned my confidence. They completed the work on time, charged a fair price, and delivered exactly what they promised. If you're looking for a dependable, knowledgeable, and trustworthy shop, I highly recommend TCR II. read more

After spending over $1000 on alignment and lower control arm work, I would have hoped that TCRII would have honored their warranty past the six months timeframe. When I had the alignment done, I asked for enough positive caster to prevent my front tires from rubbing. The rubbing never went away after my alignment, but I also found myself without the free time to schedule an appointment until TCRII sent me a text to see if I needed any service work done. Reviewing my paperwork, I saw that the caster was never adjusted when I was there, which is very disappointing to learn. It is my fault for not noticing it right away, but I expected that when I had asked for something, it would have been fulfilled. I am not going to pay for another alignment when the first one was not done correctly. Unfortunately, TCRII has lost my business, and I will never refer anyone to them again based on my experience alone. read more

TCR II Suspension Brake & Alignment - You can see that the before and after caster are the same, and never adjusted as requested. - Auto Repair Near Me - Tucson, Arizona

I came in looking to get an alignment because my tires were wearing unevenly. They figured out the cause and set me up with a BDS steering stabilizer kit with fox shock dampers. Ride quality is night and day difference! Samir even hooked it up with some new toyo tires wich were balanced just right. This shop does good work and i feel they are honest with their pricing. Well worth it after being road tested without any complaints. They get the rotations done and get me going as promised. Good customer service. read more

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I visited TCR2 after grabbing quotes from other nearby shops. I was not looking for the cheapest. Rather, a shop that had a reasonable price for the service I needed. I was looking to install coil overs and other goodies on my 2001 Lexus GS430. I was greeted by Sam, who informed me of the specialty experience this shop has. Asking me questions about camber I did not even know were an option! Sam continued to communicate with me frequently about specifications of my wheel fitment, approximate finish time, etc. 10/10 experience and I am returning soon to finish up my full suspension read more

So communication and time commitments are all over the place!! We were told day-by- day different completion expectations Finally we show up when it's expected to be ready and they haven't even started our service! Still here 2.5 hours later. Not okay. Just be real with your time frames. We have better things to do than wait in your cozy lobby. read more

Called for a quote to replace 4 shocks and install new brakes. Told me I should bring it, put on the lift for a more accurate quote. Took it in, asked to put it on the lift. Told me they usually charge $65 for an inspection!, but they would do it anyway, no charge. Guy got pissy making passive-aggressive comments, so I left. Feel it was a good move, won't go back. read more

Great shop-excellent service and communication ! Manager Francisco goes above and beyond to make sure things go smoothly.

You get what you pay for. Although pricey, TCR II does great work. Their technicians are very well versed in suspensions and alignment. The counter staff knows their stuff. I've been satisfied every time I go there. read more

While traveling and towing my RV, I decided to correct the bumper drag and have TCR ll install Loadlifter 5000 airbags. Owner Jyse was friendly and very accommodating (5 stars). Despite shipping delays (-1 star), I accepted his offer at the last minute before leaving town to install the bags. All I asked is that it be done right, which he genuinely promised it would be. Within a couple days, the passenger side bag lost all air. An inspection showed the air fitting at the top had a leak at the threads (-1 star) which is not easy to get to. Very disappointed that I now have to incur the cost and take it to get fixed. I had such high hopes, but now disappointed. read more

TCR II Suspension Brake & Alignment - Auto Repair Near Me - Tucson, Arizona

TCR II is legit. Attention to detail, customer service. 10/10. Went to 4WP and got ignored for 40 minutes, quoted a package without any feedback on budget or desire. Went to TCR and sat down and discussed multiple options, price points, styles. Ended up with a car I love at a price point I was hoping for. Hats off to the TCR II gang. read more

TCR II Suspension Brake & Alignment - Lift, tires, wheels, bumper, lights... is there anything these guys can't do? 10/10 - Auto Repair Near Me - Tucson, Arizona

Great shop. Have used them a few times. Always helpful and fair on price. Went above and beyond to find my parts and gave solid advice.

TCR is always the best!! They are always quick and very professional in handling our service needs 9x18 dy9544th

TCR II Suspension Brake & Alignment service is a trusted family business! They've serviced both my personal and commercial fleet vehicles for the last 4 years! The staff is knowledgeable, and provide professional customer service. From management Andrew, Alysha, & JJ, Service Writers Jyse, Cisco & Iyaz, to all the service techs that handle our vehicles with care. They're communication, updates, and flexiblity for scheduling is outstanding. Prices are fair & reasonable; the quality of service is above and beyond. I appreciate & applaud such an outstanding auto repair shop as TCR II Suspension Brake & Alignment! When it's done, it's done right! Wishing them the best & many more years of partnership!!! Highly recommend for all your vehicle needs! 100/10!!! read more

I Had Been Looking for a Reputable 4 x 4 Alighnment Shop and Was Referred to TCRll I'm so Glad I Came in. I met the Owner who is very Approachable and Honest! He Personally Help me Build the Right Lift kit for my Specific Truck! They Now Take care of all My Vehicle needs and Car Care as well. The Waiting Area Feels like your at Home watching TV seriously Recliners for everyone! I Enjoy the Atmosphere but Most importantly I TRUST them with my Vehicle that Carries my Family! Thank You Andrew and Team For ALWAYS providing Excellent Service! read more

Needed to have fuel lines replaced and a few other things. I have had my 198 Trooper taken care of by TCR11 for a number of years. They always do a great job. Employees are professional and friendly. Their prices are reasonable. They're like a family. Lobby is inviting with plants and recliners. Highly recommend this business. Andrew is the owner and JJ general manager both are wonderful as all their other employees. read more

Great service. Attention to details. Honest people who are not interested in selling you something you don't need.

Scheduled an appointment at 11 o'clock and then reschedule to one then I called if we can switch it to 11 and they said yes we can do that. All right at 11 and I checked in. At 11:30 the technician showed me the problem and then we decided to do the alignment only. It only takes 30 minutes so I should be ready by 12 but I wait until 2 o'clock. When I ask him why they said that from 12 to 1 there's a lunchtime, should I wait for that? Then they didn't like it because I wait for it they flagged my account and they say we don't want to do business with you anymore. Does that sound so professional? OK, you are the one who lost a customer there are hundreds of businesses that do an alignment in Tucson. This is how they trade the people. Do not recommend them at all. They are unprofessional and rude. read more

I came across this business by a random Google search. I'm very particular about my alignment. The moment I hit a curb or slam into a pothole, I get my alignment corrected. These guys did a great job! Most shops I've been to, including the Audi Dealer, can't seem to get my steering to track perfectly straight. I'm super happy. Thank you! read more

TCR II Suspension Brake & Alignment - Auto Repair Near Me - Tucson, Arizona

Recently took my vehicle and get an alignment an and have my steering wheel straightened out after I had a lift kit put on. The whole time I was there the guy was just trying to sell me more shit and when I left my steering wheel still was not straight I had to take it to another shop and get it redone. It was a waste of money and time. read more

Everyone at TCR II is amazing. They are always so helpful and kind. I won't get tires or service anywhere else.

This shop tried to scam me. I took my car in. They didnt have me sign any paper work and then said they couldn't do an alignment and tried to make me pay $35 without explaining it. This place is a scam read more

Absolutely love this place. They fixed my AC issue as well as my starter and alternator. Very personal and explained everything they did. I will not take my car anywhere else. I'm so glad I found them and found honest mechanics. read more

Mike gave us excellent service and is a man of his word. He gave us a quote and three weeks later honored it. Being ladies it sometimes intimidating going into auto specialty shops, but Mike didn't make us feel uneasy. Thank you, Mike and the staff! And I LOVE my new truck mod. read more

I've been going to TCR for about 4 years now! I have never had an issue with them, they are honest, willing to work with you, and very timely with their projects! I appreciate them, and will continue to come to them for my vehicle repair needs! Thank you guys! read more

After a pretty big mishap with my tire shop I've gone to for 10yrs they agreed to fix my 4runner with TCR2. I was very impressed by the quality and they really cared about how the car looked not just the "job" that needed to be done. They made sure it was level, aligned, and looked beautiful. I told them I didn't want over kill nothing crazy. Perfect 2.5" lift did it! Clementine is gorgeous!! Plus my tires cleared perfectly, my alignment was great- I checked. Very happy with this experience, kind people. read more

TCR II Suspension Brake & Alignment - After she's home - Auto Repair Near Me - Tucson, Arizona

Had a leveling kit installed there while I was getting an alignment done. First time I pulled an rv as I am an rv dealer My air bags popped. Tcr has been unwilling to pay for the repair which Dodge said that this part voided my warranty. They also broke parts on my truck due to the tech had no experience with a truck with airbags. They suggest I go after the Manufacture of the part as they take no responsibility for selling & installing the part. I would not recommend this company as they showed there true colors about customer service. This repair costed me $2400 And I was also without a vehicle for 2 weeks. No return phone calls, I had to call every time only to find out they will not help ! read more

Great service as always . They are amazing work with and my car is always taken care of. I would recommend them to anyone who needs their car looked at by a company who is honest . read more

i went to this shop to get my differential fluid changed, why'll they were doing that they cut the wires on my wheel senser and wire crimped the wires back together i left the shop drove 10 miles check engine light comes on. went back they said its your tire senser. ok so i got my oil changed when i was there, they poured oil all over my motor and left it 2qourts low. and they also disconnected my power steering pressure hose. so had them do the tire Sencer check engine stay on went back they said its your tire bearing ok had them do that. but they never did it, and my rack and pinion stated making noises so i had them do that. which they messed up by disconnecting my pressure hose, this is a very dishonest shop, they got me for a tire senser, a wheel bearing, rack and pinion, a oil change and they stole my hitch lock in my glove department. be careful people this shop is very dishonest these mechanic are as dirty as they come they will try and scam you for all they can!!! read more

I have used TCR for all of my vehicles for a few years and have gotten good service up until the last few times that I was there to have specific maintenance done. I take meticulous care of my vehicles and am actively involved in rebuilding my power stroke. It seems each time I bring one of my vehicles in, I get it back with a list of things that they "Noticed" while test driving or "Observed" that needs attention. This last time the things mentioned on my power stroke were absolute BS, my truck needed the steering wheel straightened but other than that it drove smoothly and beautifully- I just had replaced mentioned problem parts with my brother who is employed in another capacity but has vast mechanical knowledge (but with very limited time which is WHY I was going to TCR) Sounds to me like they might be attempting to mislead customers into thinking they may need services, when in truth, they do not. It pays to not jump to conclusions that just because I am a woman, that I probably don't know any better- I am very particular about the service I am paying for- If I am going to pay 99.95 for an alignment I expect it to be done properly down to the detail of the steering wheel being perfectly straight- when I took my truck in to have an alignment at TCR I politely requested that they noted on the service instructions to please take an extra step at the end of the alignment process and take it out for a test drive a second time and fine tune the steering wheel position to insure the steering wheel was 100% STRAIGHT. Over the last 6 months I have completely replaced every component from the steering wheel to the front tires with new Motorcraft parts so I know everything is tight. Maybe the request for the additional step in the process wasn't well received by the technicians because when I got my truck back and got home I crawled underneath to look at everything I noticed one of the NEW boots on my BRAND NEW draglinks was split and exposing the greased innards of the ball joint- it appeared that it had been pinched and a small section of the boot was torn away. I had just been under my truck a few days before greasing my ball joints- as mentioned, I am very particular and observant about my truck- and if that new boot had been split, I would have seen it.....now a few days later after leaving TCR it is mysteriously split after the previous stock boots had remained intact for many years- Hmmmmm, seems a little "Fishy" to me. Am I saying that this was done on purpose, who knows- can't prove it- But when I called TCR to talk to Jyce or the manager about my issue I was repeatedly told that they were on the phone- that they were busy, that they would call me back....I chased them with phone calls for days and the return call didn't come until 2 days later after I made a pest of myself. The manager called back and after politely explaining my situation he completely refused to admit that this issue happened at TCR, even though the drag links and boots were brand new and had been intact only a few days before. It seems that the 5 star promise of good service and smiling faces ends when you walk out the door. If you have a problem and call to speak with someone they will duck and avoid your call if they think you are calling with a problem. Although I am a woman, I have a good grasp on the mechanics of my truck and do much of the maintenance myself. I know how things should work and I know how things should look when it comes to my truck, I am always inspecting my truck and take exceptional care of it....so when someone tells me something about the mechanics or operation of my truck I usually know what is fact and what is fiction. TCR has only 5 star ratings on their personal website because they are able to censor and control what reviews appear- they only leave the 5 star reviews visible- all others are removed, be aware of that. Most people do not have much knowledge about the mechanics of their vehicles, they take it to someone that they believe to be fair and honest to perform maintenance or repair. So just because TCR has an impressive location and everyone seems so nice and honest, do your homework and be aware. It has become my personal opinion that TCR might be misleading customers to believe that their vehicles need services that they do not....and although I am not sure, they could even go as far as damaging something and then denying fault.....sounds like that could insure a predictable stream of work for TCR from people that just don't know any better and are trusting that TCR is fair and honest. Please, anybody reading this- please be aware....and do your research. read more

These guys did an alignment on my GMC 2500HD a few years back and I was satisfied with the work. However, I brought in a 2005 Jeep Liberty for a front end alignment. Was quoted $79. Jyze set an appointment for the following day. Brought it in with new tires, had alignment done. Jyze tried to charge me $150 because 'it was modified' but never told me in advance there was a different charge. He was a total a$$hole, changed the price to $99, and told me not to come back. Don't worry. I won't. read more

Great customer service. Scheduling an appointment was effortless. Recently got new tires on my car and needed an alignment, TCR took care of it all in a very timely manner. Would recommend this company for the service and great prices read more

In a climate that it's socially acceptable to settle for sub par service I have to say Mike went above and beyond to make my wheel issue perfect. The company is ultra professional and I would highly endorse this company. High integrity and excellent service. Thank you so much. read more

Honest Shop! Took car in for an alignment thought I needed. Not only did I not need alignment but there was no charge. As a female, feel comfortable going back as I know they will not sell me something I do not need. You can trust them! read more

A lot more then your "average" shop honest cats to work with an I wouldn't hesitate to bring any job here I needed done on my vehicles!

I was referred to them by Discount tire. They were friendly and helpful. Prices were fair and service was great. They even introduced me to another customer, he sold me a great TRD suspension, and TCR II installed it. Not quite what I planned, but couldn't be happier. Great place! read more

Honestly by far the best place here in Tucson. They have helped with both of our vehicles. They are honest and on point for everything they do. Of they see something wrong they actually go in for you and bring you outside to show you the issue or problem your vehicle has. The staff as well as mechanics are nice and polite. They help you out with any type of issue you have. I will continue to bring both vehicles here. Come check this place for any truck or car issue you have. read more

I took my truck here because they had good reviews. I wanted an alignment then they said I needed a gear box. I took my truck back 3 days later and they said there was a mistake and part wasnt there. So now they had my truck for 5 days. When my truck was finally ready they charged me for stuff that i did not authorize. Then he argued with me about it, but gave me a discount how generous. Then they failed to tell me that there was in issue with my brakes after I almost lost control on freeway. When I got home the gearbox was leaking. SMH dont take your vehicle here. read more

Work not done correctly,when I contacted them they told me it was my work. I put in the parts they said I needed,brought the vehicle back for alignment. Picked up after 2+ hours cause it was a lot of work. While doing more work noticed the shims weren't tight on upper control arm. So video taped and found none of the upper control arms marked aligned. The tie rods marked aligned. So out of the 8 bolts they had to touch, they only did half. Sounds like a half ass alignment not a $150 alignment that has to take extra time. Oh and guys going to keep posting. Better business next time. Instead of fixing you put customers down. Not my fault,yours. read more

Very poor customer service, had my vehicle for a full day and did not touch it. Said they didnt have time, i made a appointment a week ahead.very disappointing. read more

I have been here a few times and today when I went they were very honest with a problem they found and suggested i take it to the place that originally fixed my car so they didnt have to charge me! I have seen places that will ignore the problem and just do what they were asked to do! So thanks for that! They are also very friendly! I will be a repeat customer read more