I have used Parrella's's for many years I've always been very helpful I'm very well priced I would…read morerecommend them to anybody

The Mansfield OH Park Ave West franchise is the BEST group of employees! They are always so…read morehelpful & friendly. When the young lady at the register didn't find the correct wipers (because they were out of stock), she gave me a better brand with 10% off! And even better, Art installed them in minutes! A fraction of the time it would have taken me to put them on. The employees ALWAYS offer to install them! I always seek out THIS location of Autozone!

Thanks for Gary for taking the time to train his employee while helping me order parts. I had been…read moreto a different auto zone location the previous night and they sent me away with out allowing me to order the part I needed pushing my repairs back another day. Gary was extremely helpful and even initiated an autozone rewards card for me over the phone so I could earn credit for my purchase. Good Customer service goes a long way. He even identified the person working in the evening so I knew who to work with when coming in to purchase more parts.

Absolute horrible customer service sold a car day after getting it into their lot, didn't check…read moreanything and sold it waited 4 weeks for a call back to repair it got it checked and they didn't even repair the car just ordered parts and had to wait again, came back to get it repaired for them to say id have to pay for some of the repairs they had to look at even though I was told all repairs would be covered finally able to get my car repaired, they told me I'd be a couple hours it's been several days and all they do is keep delaying it, 0 stars would get a car else were if I could would not recommend

My wife is a bit disappointed. She made a reservation for an oil change advertising $19.95…read more However, synthetic is recommended for her car and it never was discussed with her. She was shocked when the invoice came to $54.63. She's not one to assert herself in situations like this. So she quietly paid. Don't misinterpret this. Service was good. Obviously the oil change occurred and they did a good inspection. Just she felt she was baited into one price and charged another. So ... 4 stars, but make sure you know what oil you're needing before going for an oil change 'special'.