What a joke this place is. Made an appointment for an oil change. Got here and waited with no one…read morein sight to help me. Finally went inside when the older manager (late 60s) asked if I needed something. Immediately caught an attitude with me. I told him I had an appointment and he told me to pull my vehicle up. I explained I had already done that and that it was in line. He said it needed to be in the oil change line. I once again said it already was. The younger technician then stepped in and took over for the senile grump. He told me it would be about an hour to 90 mins. After nearly 3 hours of waiting it was finally ready. Please avoid getting any work done here in the future.

took car in for oil change and was told there was no oil on the dipstick, which was not true. I had…read morealready heard they do that to cover themselves, so I took video of me checking the oil. When I confronted them with that info g try hey said "there's none on the dipstick. So I said "show me". When he showed me I could clearly see oil on dipstick, and when I pointed it out he said "well there's some", so I said "there's a big difference between some & none, and I'm not signing anything that says it was empty". So they changed the paperwork. It's a scam in case they do something wrong they can say it's because your car had no oil prior to your visit. Make sure you are prepared.

Went to get some basic parts and I knew O'reilly's price matched with most competitors INCLUDING…read moreWal-Mart( Which I personally saw on their checkout screen). When I tried to price match the Asst Manager Mike arrogantly with an attitude said NO and they only price match Wal-Mart with basic products like oil and coolant and that my items weren't valid to price match??? WTF ??? I guess Autozone down the road will be getting all of my COMMERCIAL $10,000 a year business, the Manager Chris prices is very nice and matches NO QUESTIONS ASKED

Went to shop sunday 9:10am with a Malfunction Indicator Lamp lighted on on 2001 Toyota Echo…read more Employee reacted as if I was a nuisance annoying him. Was not willing to find the port for the scanner under the dashboard. He told me that he knew how to operate the scanner. Was not warm, friendly and did not try to be helpful. Behaved like he just didn't need my business. He was no help and told me to take the car to a mechanic. No one is perfect but this guy did not even make an attempt or show any effort to assist a customer. I believe he really did not want to help me, he never got a scanner reading which I think was possible. Why do I believe a scanner reading was possible? Because I just came from Auto Zone on Lindsey and 12th where the guy was nice to me, got a reading and I wanted a second opinion. The Auto Zone gentleman hooked up the scanner which required him to change his body position from standing. He was informative, friendly and knowledgeable. He handed me two scanner printouts and seemed to have a real understanding of the issue gained by experience. The O'Reilly gentleman stood there, stared at me and said, PLUG IT IN, like I know how to connect a scanner. From now on its AUTO ZONE. Although I will still sing along with the snappy O, O, O'reilly radio jingle in the car. That was big Madison Avenue Ad Agency money well spent. And if you get a Malfunction Indicator Lamp in a Toyota Echo.....Echo.....Echo, try tightening your gas cap. UPDATE...11/20/11 Took old car battery and lawn tractor battery to O'Reilly last week. They told me they are worthless even for trade in. Went down the road to Auto Zone. They gave me five bucks a piece in the form of a Merchandise Credit card for $10 that has no expiration date. Keep it in my wallet in case I need wiper blades or something. They give $15 on the old battery on trade in when you buy a new one.

I had a really great experience at this location. I hate playing the damsel in distress but I moved…read morehere about a year ago after a divorce, I don't know anyone and my ex husband used to handle all the car stuff. When my headlight went out I could just picture getting pulled over for it. Fix-It tickets are the worst to deal with. When I walked in, there was a young man who immediately came over to greet me. I told him what I needed and he didn't even have to look it up, he walked me right over to where the part was and provided a cheaper option and a more expensive option and he explained what I was getting with each one so I could make an informed decision. When I asked him if he knew someone who could help install it, without hesitation he had me lead him to my car and he said he could do. He literally replaced the bulb in two minutes. At least after watching him I know where to look. I wish I had caught his name. He was really skinny and his front teeth were missing. If you see him in store, you will get great service. I would definitely come back here again and recommend my single lady friends to do the same.

John is awesome! I barely spoke to anyone else here outside of " good morning " ....but the…read morecheerful faces and attitudes of everyone was a reflection of the great service John gave me. His attitude said that he was happy to help instead of that " let me see what this guy wants real fast " that most people at other places give.

This is probably the best experience I have had at an Auto Parts store. I typically go to Auto Zone…read morebecause of the customer service and I have rewards there but I didn't really feel like having to drive all the way back into Norman from where I lived. So, I decided to try this location of O'Reilly's since it's closer to home and my cashier Dave went above and beyond. I went in for headlights because I discovered the day prior that one of them had went out. And I didn't want to play a game of chance with the cops, so I had asked if they were able to change it out for me or if they knew anyone in Noble that would change out headlights and Dave changed out both of my headlights and gave me the one that still had some life in it, in case something were to happen to my new ones. I love AutoZone, but I am most definitely going to be coming back to this location for my next car need. He deserves a raise!!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I needed a new battery. They installed it for me with a great warranty at a very reasonable price!!!read more

Super helpful staff! My battery died and I had a warranty so my new battery was free. I was…read morechanging my battery on the spot and two of the workers came out and helped me knowing I wasn't spending a dime at the store today. I can always trust O'Reillys to help me and not screw me over.

Buy one get one free on Bosch wind shield wipers- what a deal!…read moreI needed to purchase a new cabin air filter and was bummed that the first guy who helped me got me the wrong one. It wasn't his fault though because I guess the computer was saying that the brand he picked out was suppose to be compatible with my car. I was able to exchange it for the right one with no questions asked.

Don't have there shit together, had running lights installed, they didn't even aim the lights in…read morethe right position, they were up against the bumper tight, so I called to have this issue taken care of, they told me I would have to make another appointment to get this fixed , they got my money, bullshit business,

Matt in the service department is amazing and so helpful. Truly cares about you and your car!read more

The AI for the phone answering machine sucks. I'm about to just show up in person and I doubt it'll…read morebe any better