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    Autozone

    5.0 (1 review)
    Closed 8:00 am - 8:00 pm

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    4 months ago

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    Lester Glenn Ford

    Lester Glenn Ford

    (43 reviews)

    Lester-Glenn's Service Center…read more I had an Engine Fault message and also needed an oil change. They replaced the MAP sensor and that was resolved, but I also paid for "The Works" oil service and inspection. Upon day 2 of wondering if my car would be ready the next day, I called around 4pm and left a message asking for an update. Nobody picked up and I never received a call back. The next morning, I again called to see if my car was finished so I could go to work that day. Theresa was short and seemed perturbed that I had inquired about my vehicle's readiness. After driving away from the service center and straight to work... I received a low tire pressure warning pulling into my work's parking lot. I measured all 4 tires and each one were well under-inflated between 15-20 psi when they should have been 35 psi. Lester Glenn didn't check my tire pressure and I'm not confident my tires were even rotated per "The Works." They had my car for 2 nights! For years I have been taking my car here for service, and I always get the impression they just want to sell you an expensive oil change/ inspection with minimal communication during and after. **Update** A week after paying for "The Works," oil service and inspection, my Ford Escape indicated an "Oil Change Needed" message. Essentially, the service tech didn't reset the Oil Life Monitoring System after the oil change. This is just another example that I've noticed over the years of Lester Glenn's service center over-charging and under-delivering.

    Service department is horrible charged me for 3 diagnostic fees like they had to plug into it 3…read moredifferent times would not recommend

    Autozone - autopartssupplies - Updated May 2026

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