This review is strictly for the service department. I called on Saturday to inquire about oil…read morechange prices. The man I spoke to was friendly, cheerful, and extremely helpful. After giving him the year and model of my vehicle, he informed me that I had two different price options due to the turbo: $37.99 or about $68 for synthetic. I went with the cheaper option for now but will go synthetic in the future. He also stated they go by appointment only on Saturdays but they had a cancellation so I was able to get a 10:00 a.m. appointment. After arriving and completing the rebate for my oil change, I took a seat in the waiting room. What a cozy space! A small kitchenette houses a coffee machine and a mini fridge holds bottled water. There are also drink and snack vending machines. There are some toys for the kiddos and a nice flat screen TV with Direct TV. Deep-set leather chairs (four of them) cushion you and are super comfortable. There is also a love seat for additional seating. While waiting, one of the service advisers came into the waiting room and asked those of us waiting if we'd like water or coffee. Even though we were all capable of getting it ourselves, that gesture was a great representation of their level of customer service. My entire stay was about an hour which is what I expected. I wasn't in a hurry and I know from working at dealerships in the past that Saturdays can be quite busy for service departments. Charlie, the assistant service manager, was who I dealt with. He was extremely helpful from start to finish. The other gentleman, I think his name was Eddie, was very helpful, too. Besides the oil change, my car also had a leak somewhere near the transfer case, so I left the ol' girl behind so the necessary repairs could be made while still under warranty. I was given a loaner vehicle to drive while my car was being serviced, which is fun because it's always nice to have a brand new car for a few days. Zoom zoom. The dealership itself is beautiful and all of those sexy, brand new Mazdas were enticing, but I didn't go near the showroom as I wanted to avoid the temptation. I've had my car for six months so I am definitely not in the market for anything any time soon. The hubby is next in line for that and I have no doubt that when we are ready, we will purchase from here. We love our Mazdas and every employee I dealt with here has given me confidence in being lifetime Continental Mazda customers.

I took my daughters 2017 Mazda GX-5 with the touring package to the brushless car wash this…read moreSaturday morning. When I left the car wash the right passenger side mirror was loose and I could not adjust it. I called Continental Mazda. I was nervous the service rep calmed me down asked questions about the mirror. He asked me to bring it in. I brought it in and they fixed the mirror within 20 minutes. I really appreciate the outstanding service on my last minute notice. Outstanding service.

August 22. 2023 - Called Sandi - was unable to help in my problem but very helpful in giving me the…read morename of a couple of shops would be able to help. Very few people would take the time - with giving you the names and phone numbers of someone that could. Thanks again John Courtney

I have been a longtime customer of Sandi Auto. They continue to earn my business through honesty,…read moretransparency, and very good service. They have done excellent repairs and maintenance on several of my vehicles. They have saved me significant amounts of money by not performing any unnecessary work, and clearly explaining those decisions to make me a more well informed consumer. Their pricing is competitive, and given their aforementioned ethics, are able to provide superior service at a much lower cost. Additionally, they have responsibly followed guidelines to prevent the spread of COVID, demonstrating an appreciation and respect for the health and wellness of their customers, coworkers, and the community at large.

Customer service sucks!I recently visited this place in need of pins for the door installation.I…read moreinquired about a part for my truck in which the store clerks ( Middle aged white guy) demeanor was offputting and rude he wasn't very helpful in assisting me . He'd quickly referred me to the dealership,he provided no effort to assist me with finding the part I needed. Even if he didn't have the part in stock his lack of engagement and willingness to help created an awful experience. This place doesn't deserve any stars the only thing that I can say about this place is that it was clean.

these guys always try to help, usually they have what i need , oil filters ,bulbs . fuel filters…read moreetc. they seem to have lots more parts in stock. if they dont have what i need they will usually be able to have it next day. good guys .

Eric and Steve are the best. They had me drive Cx90 Phev, the electric, and the Cx90 In-line 6 gas…read more I was not sure which vehicle I wanted. After driving both, they asked what kind of driving I was doing. I told them, and they suggested the inline 6, due to the fact I would not recoup the added cost of the electric vs the amount of gas it would cost over a 7 year period. I am grateful to them for being honest with me, which most dealership are not. The Mazda CX 90 drives and feels better than most luxury cars. This is my 3rd Mazda and they keep getting better and better. I would definitely buy from this dealership again.

Bought a brand new vehicle there yesterday. In my 55 years, this was the easiest car buying…read moreexperience I've ever had. I felt their pricing was fair so there was no haggling and no pressure for the extended warranty. Steve was great and was very attentive to what I wanted.

Very freindly & knowledgable staff. There'll never be…read moreanother place like this when they close. Keep up the good work & God Bless...

Arnies is the best in the business. You can't find knowledge and customer service like this on line.read more

I had called ahead for a thermostat for my truck cause of overheating issues, obviously I couldn't…read moredrive the truck the day I called so I waited for the weekend when I'm not at work to make it in on time. I finally go in to this shop and I asked for the thermostat and I wanted other stuff , the guy asked me why I didn't pick it up the day I called and he persistent to be a smart ass with me instead of just taking my order so I can leave. Like who cares what happen to my truck just take my money and give me my order no need for the small smart ass talk you have customer waiting

Great neighborhood auto store. Been going there 30+ years now. Tony has always been helpful,…read moreknowledgeable and very friendly.

To say this place is old school is an understatement...the minute I walked in I was taken back in…read moretime. Then I met Mark..he's definitely old school but don't let the environment or his demeanor fool ya...lol. I told him my breaks and bearings were having issues. He said he'll have his guy look at but I'd have to leave my car. I figured as much since there really isn't a waiting area. About 2 hous later I got a call from Mark and he told me what was the issue and gave me a quote...all the other local mechanics gave me quotes before even looking at my car. To make a long story short the work Mark recommend saved me 400 bucks!!! If u want an honest..fair priced mechanic go see Mark.

I can't imagine a bad experience with Mark! He's trusted completely to give outstanding, fair and…read morehonest opinion of any and all issues with my auto. No need to get a second opinion ever!

Let me just say I'm mad I didn't get his name, but he was on site super quick on a Sunday morning…read moreand didn't have a cash grab in mind. Dad had an issue...they responded...and at least two of us left that church parking lot without any disappointment.

This place is the "one stop shop" for all the needs of a breakdown! Unbelievable courtesy and even…read moregave me a discount due to financial difficulty! Thank you so much Dwayne & Matt for coming to my rescue, and making a hardship easier to deal with! The manager was so understanding too! Thanks for going the extra mile!