My lease was coming to an end so I went in to see what my options would be. Patrick Michel helped…read moreme find my next car, a Kia Sportage. Patrick was very helpful through the whole process. I am very happy with my purchase this time and would recommend seeing Patrick Michel at Route 44 Hyundai if you are in the market for a new/used/leased vehicle.

Everyone here is very kind and helpful. Transparent and work hard to make their customers happy.read more

Ashley in the service department worked with me to get the A/C repaired without charge. After…read morediscussing with her manager they readily rectified the situation and did a good job with the A/C. I will continue to utilize their services and consider future purchases.

Unfortunately, our experience with this dealership was extremely disappointing from start to…read morefinish. There was an error in the financing package prepared by the dealership. Rather than taking accountability for the mistake and working to resolve it, the responsibility was ultimately placed on us, resulting in significant unexpected costs on our end. We should not have had to bear the financial consequences of an error made by the dealership. The registration process has also been a major issue. We were told the registration would be completed approximately three weeks ago, yet more than three weeks later, it is still unresolved. What has been especially frustrating is the complete lack of proactive, closed-loop communication. We have repeatedly had to chase the dealership for updates rather than receiving clear communication about what was happening, what was needed, and when the issue would be resolved. Communication among the management team also appears to be extremely poor. When one person is out sick or unavailable, we have had to start over and explain the entire situation again because the next person seemingly has no understanding of what has already happened. As a customer, it should not be our responsibility to coordinate communication between your managers. Unfortunately, the customer service was also poor when we initially went to see the vehicle after it arrived. The overall experience left us feeling like our business was not valued and that once there was a problem, we were left to deal with it ourselves. Mistakes happen. What matters is how a company takes responsibility and resolves them. In our experience, this dealership did neither. We expected a much higher level of professionalism, communication, and accountability when making such a significant purchase, and we would not recommend this dealership based on our experience.

Very helpful! Nice folks to work with…read more Whether you are selling a car or getting used parts they are most helpful!

Best place for any mechanic or young fella that needs some parts. I've went here for years now and…read morehonestly I'd rather come here then anywhere else

Went there because I thought I needed a new battery, tech tested it and said all I needed was a…read morefull "trickle" charge. He was right, love the fact he didn't try and sell me something I didn't need.

I first thought of Interstate as the only place I'd be able to recycle a half gallon+ of mixed…read morerechargeable & regular household batteries, having done a web search when other places accepted only the rechargeables, & said to trash the others in landfill. It's only when I heard that slow cranking on a couple of cold mornings, & thought of waiting for AAA in the cold, & of the hours that my trickle charger would take to prevent that, I finally was "energized" into finally doing something about my battery problems. I arrived around 1/2 hr before close, explained my situation, & before closing time, I'd had all my dead soldiers taken away, the old battery tested, found seriously wanting (Lord knows how long the previous car owner had that battery- I'd had it & the car for 3+ years, & the guesstimate lifetime is 5ish years), and the new battery put in. Pleasant staff, quick thinking & efficient operation, w/ no upselling pressure; I opted for the 3 year warranty on a new battery vs. the 1 yr, so spent I think $150 vs. $100. I feel I got a fair deal. I truly love getting in the car enroute to work & hearing that thing just turn over as it should, no matter what the temperature is!

Not your typical car dealership. No pressure from anyone. The salesperson (Jay) was extremely…read moreknowledgeable and has a very pleasant personality. The manager Chris was awesome also as well as the Financial Manager. I will recommend this dealership to others. Hoping my experience will be similar with the Service Department.

I clearly stated that I wanted to buy a car with no accidents. I test drove a car, got the…read morefinances to buy the car, insured the car and then, at the signing I was given the car fax and it was in an accident. I then drove another car and the salesman made an agreement with me on a price. At the signing he charged me $500 more than our verbal agreement. I would never trust them again or buy a car from them. Stay away from them!

Awesome place -- great customer service!…read more The store is huge with a lot of stuff to choose from. When I take my car to the service center they actually take care of it. They make it feel like my car is really in good hands. I can truly say that I trust the boys with just about all of my vehicle's needs. The only reason It is not a 5 star review is the filthy bathroom and rising prices regarding the service center. Highly recommended the rewards card. Coupons will help with the damage $$$

Quality of work is exceptional, techs are very informed & polite, management however is incompetent…read moreenough to outweigh any pros. Management will make false promises about expected times, taking in more cars than technicians. I saw a hoard of teenage girls running amok behind the counter and in the mechanics work area as the manager ogled them, so unsafe and unprofessional.

Went to get a brand new propane tank filled He un hooked…read morethe hose i said the gauge doesn't read full , he said thats all u get. Wish I paid with a credit card Buyer beware

Still the best place around for inspection stickers, great deals on gas and refill of propane…read moretanks. Mark and his staff are knowledge and always willing to help.

I made a u-turn from a parking space around a pole in a parking lot that left me with two heavily…read moredamaged doors which had to be replaced. I chose Total Care because that's who Mastria Nissan recommends. From start to finish, I was impressed. Jack, the owner, gave me a HUGE education about how insurance claims work and was extremely friendly. I also dealt with Brett and Brian, both equally friendly. They kept me updated. I never sat around wondering what the status of my car was. Even more impressive was the fact that the estimated day of completion was the exact day I got my car back. The pics below say it all. No trace that anything ever happened. I hope I never need them again but I will absolutely come back if needed. Y'all are all kinds of awesome! Thank you! And special thanks to whoever put windshield washer fluid in my car. I was fresh out.

Thank you for a great job installing a front splitter on my Golf R. Looks awesome!…read more I'm so glad I found your company on Yelp.