1. Pep Boys

    1. Pep Boys

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    Raynham, MA

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    Pep Boys

    2.4 (61 reviews)
    Closed 8:00 am - 7:00 pm

    Services - Pep Boys

    Auto battery and fluid recycling

    Auto battery or electrical system repair

    Auto brake repair

    Pep Boys Photos

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    Reviews With Photos - Pep Boys

    dust.

    [[HIGHLIGHT]]Made a 2:30 appointment and still waited an hour just for the car to be started because there was supposedly "another 2:30 ahead of us."[[ENDHIGHLIGHT]] [[HIGHLIGHT]]That defeats the entire purpose of an appointment.[[ENDHIGHLIGHT]] Ended up being there for two hours for one tire. Very disappointing and poorly managed.

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    Review Insights

    Photo of Andrew B.
    258
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    11 years ago

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    22 hours ago

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    Photo of Pep Boys S.

    Pep Boys S.

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    17 days ago

    Business owner information

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    Pep Boys S.

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    3 months ago

    Business owner information

    Photo of Pep Boys S.

    Pep Boys S.

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    6 months ago

    Business owner information

    Photo of Pep Boys S.

    Pep Boys S.

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    Photo of Andy P.
    30
    15
    8

    1 year ago

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    Photo of Pep Boys S.

    Pep Boys S.

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    3 months ago

    Business owner information

    Photo of Pep Boys S.

    Pep Boys S.

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    Photo of Pat S.
    0
    59
    2

    1 year ago

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    Photo of Pep Boys S.

    Pep Boys S.

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    8 months ago

    Business owner information

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    Pep Boys S.

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    1 year ago

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    5 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 1
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    3 years ago

    Business owner information

    Photo of Pep Boys S.

    Pep Boys S.

    Helpful 1
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    2 years ago

    Business owner information

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    Pep Boys S.

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    Photo of Sydney C.
    120
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    2

    4 years ago

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    Pep Boys S.

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    4 years ago

    Business owner information

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    Pep Boys S.

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    3 years ago

    Helpful 0
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    4 years ago

    Helpful 0
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    3 years ago

    Helpful 1
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    4 years ago

    Business owner information

    Photo of Pep Boys S.

    Pep Boys S.

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    5 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 1
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    3 years ago

    Helpful 1
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    12 years ago

    Helpful 2
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    5 years ago

    Business owner information

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    Pep B.

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    5 years ago

    People are very rude on the phone they don't listen and they hang up on you I do not recommend people at Raynham

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    3 years ago

    Helpful 1
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    6 years ago

    Helpful 0
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    8 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

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    3 years ago

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    5 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

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    9 years ago

    Business owner information

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    Pep B.

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    8 years ago

    Business owner information

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    Pep B.

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    7 years ago

    Business owner information

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    Pep B.

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    7 years ago

    Business owner information

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    Pep B.

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    Photo of Tim D.
    0
    12
    0

    9 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

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    14 years ago

    Helpful 2
    Thanks 0
    Love this 1
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    8 years ago

    Helpful 0
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    13 years ago

    Helpful 0
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    13 years ago

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    13 years ago

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    10 years ago

    Seriously! Took them an hour and a half for an oil change not counting my waiting time! hire people that know what they're doing!

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    Page 1 of 2

    Ask the Community - Pep Boys

    Review Highlights - Pep Boys

    Randy and Justin were extremely helpful when it cane to addressing the biggest issue with our air conditioning compressor.

    Mentioned in 5 reviews

    Read more highlights

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    Big Al's Napa Auto Care Center - Screw in my side wall tire.

    Big Al's Napa Auto Care Center

    (10 reviews)

    Driving north from NJ to Raynham, MA, I had a major engine malfunction about 60 miles from my…read morehotel. I didn't know what happened, but I could tell my 6 cylinder was now running on 5 (and quite loudly). The car was still running, so I rolled the dice and kept on driving...luckily I made it to my hotel. When I told Nicole at the front desk about my car issues, she said "I would go to Big Al's in Taunton". Being a stranger in town, I opted to go with my one and only recommendation. The next day I was barely able to get my car to Big Al's. It was about 8:30 in the morning and I told them "I hope to drive home this afternoon". By noon they called with the diagnosis: a spark plug had blown out of the cylinder head, stripping the threads on the way out. I would need a helicoil repair on the head, new plug, wires, throttle body, etc. I told them "go", they were done with the work by 3:00 and I was back on the road to NJ by 4:00. Big Al's staff were fast, efficient and friendly. Thanks guys! (and thanks to Nicole at the Raynham Marriott for the recommendation)

    I left my previous car here a few years ago, and they non stop had one thing or the other that…read moreneeded repair, averaging $1000 each time. I got rid of the car, got a new one, took a chance on them again... bad move... an inspection sticker became... needing a new axle... and now I need a new alternator, which I will not be letting them service. My how things go from bad to worse when dealing with this 'Big Al's ' place. I see now what they do. Get you in the door, and keep you there until they have soaked every last penny out of you. So done with this place.

    Pep Boys - autorepair - Updated July 2026

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