I was pleasantly surprised with my experience this morning at O'Reilly's. As soon as I walked in, I…read morewas greeted by Miranda who was so helpful. I shared with her that I needed a new headlight since my passenger side headlight was out. She was quick to offer her assistance and asked me a few questions to make sure she would pick the correct light(s). She did ask if I was interested in replacing both lights and I was like, sure! She is right, it makes sense to do them at the same time. She offered a few different options and I basically trusted her opinion and went with the lights she selected. After paying, she was even kind enough to help install the lights for me! THANK YOU! Miranda was sharing lots of fun stories with me and was very fun to talk with. She made the experience more enjoyable than I ever thought it would be to visit an auto parts store; thanks! I will definitely keep this location in mind whenever I need additional auto parts. The customer service was great and now I have 2 new and bright headlights!

My car battery failed, and the guy from AAA acted like it was something special and rare and I…read morewouldn't find one anywhere. I called O'Reilly's told them about my car and the man said he had two different models in stock for my car. Explain the difference, and I chose the more expensive one. He said he would put it in. When I arrived at the store, he waited on me promptly collected. The battery from the back along with this cart of tools came out and very promptly change the battery, and make sure everything was OK afterwards great product great service great price very thankful

On my journey of looking for a car battery I landed here. Staff friendly and helpful. Store well…read morelit and clean. Private parking lot, After battery comparison I decided to go with a better price somewhere else. Batteries, windshield wipers, oil, auto parts. Plenty of direction for different items to purchase.

Emanuel was amazing. I have lupus and couldn't get my headlight bulbs in. He came out in the heat…read moreand installed them for me. He definitely got 10 gold stars in my book! He did NOT have to do that. It's like scorching hot, but he still helped me! All I can say is THANK YOU FROM THE BOTTOM OF MY HEART!!!

I bought my car here in 2018 and had a good experience, but hadn't been back for service here since…read moreI don't live nearby. I decided to give it a try for an oil change and a brake inspection/repair, and it went very well. As a single woman who knows absolutely nothing about cars, I am always worried about potentially being convinced to buy services I don't want or need, but I did not feel that way at all at Seeger. They were very nice, honest about cost with no unexpected charges at the end, and I am very confident all of the services they provided were genuinely necessary for my vehicle, and nothing was proposed just to make more money. It was such a relief to drive home with the confidence that all of the issues with my car were safely repaired (and my brakes were no longer making a loud grinding noise, which is ideal). I will come back in the future and recommend to others.

The service department overcharged me, compared to three other Toyota dealers in the area, by over…read more40%. There is a particular salesperson/woman in the service department that I would avoid conducting business with. I highly recommend that you have your Toyota serviced at another dealership.

Had a great experience. Brought the car in for a Software sensor recall. Met Justin , my service…read morewriter. He explained all that was going to happen and what was needed. He was very courteous and professional. I knew it would take sometime to complete. dropped it off at 8 am and it was done by 2:30. I paid for the the car it received the free oil change for life Had the tire rotation done too. I am good to go. Thanks Justin!.

I'm going yard with this review of Ackerman. Their service department was exceptional.. My overall…read moreexperience was flawless and I'm rewarding them with a full 5. I scheduled the the appointment over the phone. I live out of town, but my son's car is in Saint Louis where he attends college. I set it up when I would be in town. My appointment was for an oil change and tire rotation early Saturday morning. The Bay Area was so clean you could eat off the floor. The initial staff was friendly. He took me in immediately and I met with a service advisor Vincent. The waiting area was clean and comfortable. Complimentary bottle water and snacks are provided. My advisor came out to speak with me on recommendations for additional service. With the mileage being close to 90k performing a more extensive service with fluids and replacement of spark plugs. I agreed. He also said I could locate a coupon online and use, even from another dealer. With a more extensive service they needed two more hours. The car was completed at approximately the three hour mark. They also at my request removed an insurance beacon and scraped off the glue residue. Checkout was smooth and I utilized a 10% discount. They take all major credit cards. I was given my paperwork. The staff were friendly and professional. I would recommend and will return.

Mario is so helpful! Thank you Mario! He eased my mind by showing me what was and was not a concern…read moreso I didn't need to wait for an appointment at the dealership

My husband brought my car in to have the battery checked because it went dead. Anjum greeted him…read morewith a friendly face and immediately tested the battery and said that it registered bad on their machine. Now he could have sold my husband a new battery because we obviously didn't remember that we got a new battery last year at the dealership, but instead he said there was a sticker on it that says 7/21 which he assumed meant we bought it last year and suggested we take it back to the dealer. Honesty is hard to find these days so this AutoZone will be visited again.

Super helpful staff made sure we had the right wipers and that they were installed correctly…read more Shoutout Nathan for finding the right ones and Robin for the installation. Took 5 minutes total :)

If there was a no star rating I would give this location, better yet a particular member - Ken K…read morezero stars. I'm a delivery driver who relies on their car for making a living as a college student. My older car had been having some problems so my friends suggested I buy a rebuilt alternator through Advanced Auto Parts online and they'd help install it. After the installation, my car worked normally for about a week then continued to die. After replacing the battery along with the rebuilt alternator, it was clear my culprit was the defective rebuilt alternator. I was forced to go to an auto repair shop to get a brand new alternator and another couple hundred dollars spent on the problem to finally have it fixed. My plan was to return the defective alternator back to Advanced Auto Parts to get my money back since it didn't work. After talking with Ken K. he told me that he didn't want to refund my alternator since he was concerned with meeting the stores quota for the quarter. I was immeadiately off-put by this comment because if their product didn't work, I wanted my money back. He kept prying me to return it to the store I had picked it up at because it was their problem - not his. He said he would be losing money by giving me a refund and I stated I had already lost enough money buying this product from Advanced Auto Parts and time out of working as a driver. I had to push to get him to give me a refund. This was the most unprofessional customer service interaction I have ever had in my life. He continued to try make an apathetic apology saying that he doesn't understand why a rebuilt alternator would be defective. After all was said and done, he said "I hope that doesn't happen next time and keep in mind you should return it to the store you picked your item up from" well Ken K, there won't be a next time thanks to your off putting social skills.

Just bought a new GMC Sierra Denali Ultimate from from here and it was a very easy no pressure…read moreexperience. Nicki Horr is a very pleasant person and great to deal with. Probably the best experience I have had. Also had a nice conversation with Dan Sinclair the president. Really a great guy. We had also bought a new Buick from Nicki in the past. Great place with great people. Supercruise in gm vehicles is really great.

Bought 2026 GMC Sierra AT4 in November. Sale was smooth and quick. January - Glow Plug was bad…read moreand throwing code. Took a few days to get serviced. Yesterday, Sunday, Info Center showed the car was operating at Reduced Acceleration - Drive with Care. Code was reduced oil pressure. Call dealership at open Monday morning, Was told to bring car in right away and the would swap out with a loaner. While checking in at dealer, was told they are 30 days out and they will squeeze in at some point. Kicker was they want to charge me $48 per day for loaner until they can verify there is an issue. Called Weber Chevrolet and Bommarito GMC and was told to bring car, they would get in right away and provide a loaner. Guess where we will be buying future vehicles and having service done. As soon as we pulled out of bay check engine light was on.

Drove 2 hours just to be told I couldn't pay for a transmission cause the registers close at 430…read more They told me twice on the phone that they dont close til 5. Also told me on the phone that I couldn't pay on the phone and they needed a day or 2 to pull the tranny after I paid for it. So drove 2 hours to pay and was shafted by these idiots. Will not be doing business with them

I needed a new rim for my car. I called and they were so helpful and found a replacement. My plan…read morewas to pick up the rim and take it to an auto body shop to get it put on my tire and then onto my car. While I was at liberty, they offered to do all of that as well. Also, they wound up repairing the tire because it had a nail in it! They noticed that my battery was not screwed in tightly and, sometimes it would keep my car from starting. I thought I was going to have to get a new battery but they let me know that it just wasn't screwed in tight. So they also offered to do that. I'm so grateful that I didn't have to spend an arm and a leg. I will recommend these guys to whoever I can and return if I ever have any future problems. This is one of the best parts about giving your dollars to locally owned businesses....because they actually care! Thanks guys!!