On my journey of looking for a car battery I landed here. Staff friendly and helpful. Store well…read morelit and clean. Private parking lot, After battery comparison I decided to go with a better price somewhere else. Batteries, windshield wipers, oil, auto parts. Plenty of direction for different items to purchase.

Emanuel was amazing. I have lupus and couldn't get my headlight bulbs in. He came out in the heat…read moreand installed them for me. He definitely got 10 gold stars in my book! He did NOT have to do that. It's like scorching hot, but he still helped me! All I can say is THANK YOU FROM THE BOTTOM OF MY HEART!!!

Landon was incredibly helpful he helped me put the plates on my car and was exceptionally kind and…read morepatient with me and my family so I really appreciate that. You guys are lucky to have him working here for you.

needed a new brake lamp. there are so many numbers and it is very difficult to know what you need…read more walked thru the door and was offered immediate assistance, they looked up the number based on the car. they found it on the self and checked me out. great service from this Springfield MO based company in Ellisvile! motor over when you need something!

I couldn't get access to the back of my truck. I stopped by mid America truck top to see if they…read morecould help. I talked to the service desk personnel. And was told no problem. I handed off my key and off they went. In less than 10 minutes they had me fixed and ready to go. It is working great. And the best news no charge. THANK YOU. You guys are awesome. While I was there I also needed a new key for the shell. So I ordered that while I was there.

Very matter of fact and accommodating. Great pricing, no bs. Quality dealer of quality brands.read more

After looking at other brands, we still had a few on our list, but the process was getting old! My…read morehusband ended up doing even more research than we already had done and came up with Mazda. We went there on a Saturday morning and were approached by Andrew. We talked about what we were looking for and he got a vehicle for us to test drive. We weren't fans of the first one. We told Andrew what we did and didn't like. He brought out another vehicle to test. We loved it! When we got back, we started the process of buying it. That process always takes longer than we like, but we don't have to do it very often! We did everything that Andrew needed and then we had to wait for the finance guy. We were paying cash and were not purchasing an extended warranty that day. That didn't matter - we still had to wait and go through the process. Grant was the finance guy. He did go through everything quickly after we told him where stood on the warranty issue. He was pleasant and very efficient. I love my new vehicle! Andrew called four days later to see if everything was okay and to see if I had any questions. I highly recommend this dealership and Andrew and Grant!

Run don't walk away from here. Poor customer service, lost titles, staff can't / won't follow…read morerequest & sent important paper work to Wrong address, even when all papers inside had right address.

My husbands car battery went out and he went online to purchase his battery. They were cheaper than…read moretheir competitors. He stopped at the gas station for gas and his car wouldn't start. As it was getting closer to closing time, and he didn't want to risk not being able to get the battery, so he called to see if I could pick up the battery for him, and store associates stated that I could. All I needed to do was bring his ID to verify his order. Upon walking into the store, there were two women that greeted me, and I informed them I was picking up a battery for my husband. The one associate instantly knew who I was without me telling her. They explained about the core processing and what needed to be done to get the rebate back once the old battery has been removed from the car. They were both so kind and friendly.

Certainly not as overcrowded with intimidating auto parts, grease, mechanics as other auto parts…read morestores I've visited. It was surprisingly clean and neatly organized. Customer service reps were nice and led me straight to what I was there looking for.

Listen to the reviews. Avoid this place! I got a set of new tires. They did not have it ready at my…read morerequested time 3:00. Then when I called to ask, they said they weren't finished yet. I told them i needed the car because I had work at 4. I headed up there and they forgot to put the new rim on, even though jt was talked about and put in the instructions. They had to take my car back in and change it quickly. No sense of service or apology. Frustrating because they knew everything they needed and my car was dropped off at 9:00 am.

This store has an awesome team. Madison seems to run the front desk and has a contagious smile and…read morelaugh. I did a drop in to get an estimate on car shocks. They fit me in. We definitely plan to schedule this team to do the work!

I went to purchase the knobs for my tires. It was 3:19 pm on 12/7/2024 and the door was locked. So…read moreit was two other customers trying to get in the store along with an officer and he said they locked the door because it's only one employee working. The gentleman asked what I wanted and I told him but he didn't advised me where it was located in the store. The officer assist me in locating the item so I could leave. But I had to wait until another customer was finished before I could leave the store. I over heard the employee say two other workers left at the same time. This is bad management. Higher more employees and staff the workers to be working together and not one at a time.

Always respectful and very helpful every time I come in whether it be finding parts or paint for my…read morecar they always have the answer, I definitely recommend to anyone

I took my car to another local repair shop I always went to and trusted, they were bought out…read morerecently. They quoted all kinds of things to fix, some I believed, some were outright lies! One lie was that the battery needed to be replaced and they would happily do that for $425, yeah, I bet you would! The problem was THEY had just replaced the battery 14 months earlier (much cheaper then) when the shop was under different ownership and it had a 4 or 5-year warranty! Immediately I was suspicious. They also said I needed a brake job, alignment, motor mounts, and a new power steering pump. The power steering pump was quoted at over $2000 total, the labor alone was quoted at about $1500! How many hours or days does this one job take to justify $1500? I am no expert, but it would seem they probably get around $150 per hour, but certainly not more than $175, so $1500 would mean 8- 10 hours! I looked up how long the job takes online for my car and found it can take about 3.5 hours, and an experienced mechanic can do it in just over an hour or two so not sure what that place is doing. After doing my own research I knew I had to go somewhere else. I knew the brakes and the power steering needed to be addressed so I called Plaza. I spoke to Justin who was extremely helpful and professional and made an appointment for the next day and dropped the car the evening before. I asked them to do the brakes and alignment after getting a quote. I also requested that, if at all possible, to have my car finished by 3 pm, they called at 2 pm and it was ready! They did the brakes and alignment for quite a bit less than the other shop quoted, checked my battery which it turns out is fine, and gave me a quote to fix the power steering that was a FULL $800 cheaper (parts and labor) than the other shop quoted and that is without the coupon online. I will be calling Plaza in a few months to do the power steering pump. I think I have found my new car repair shop!

Had a flat tire. They graciously put me in and installed a new tire while I waited. Great customer…read moreservice! Highly recommend this Plaza Tire shop! Thank you, thank you!