Huge shout out to Ignacio! I came in needing new headlights and he was super awesome by helping order the LED lights that weren't in stock. When they came in a few days later he was able to change them for me in less than 5mins. Idk how long he's worked there but I could also tell while waiting in line that he's the person other staff members go to when they need help or have questions. Give this guy a raise!!! read more

I had a wonderful experience with this gentleman. He went beyond to help me with my battery and his service was amazing. He changed my battery too and checked my alternator to make sure it was charging properly I'm coming back just for him to help me. He did amazing. Thank you autozone. Please congratulate this man for all his hard work so it doesn't go unseen Addy for the store was 2250 Monterrey R San Jose CA. read more

AutoZone - Store manager - Auto Parts & Supplies Near Me - San Jose, California

The staff here is amazing, the manager Salvador went out of his way to make the old gorilla feel great. I'm not to much of a car guy, however this team really helps you get what you need and teach what you need. I recommend this autozome, especially if you are nervous or Spanish and Vietnamese speaker. read more

Had a dead battery and just needed a replacement. Yet I got immaculate service from the 3 members of the staff there, Ashley Moore, Daniel Garcia & Tiffany Dao. They not only helped me replace my battery, they figured I needed a smaller battery to fit in my car and be properly strapped down. They were all very informative and accommodating to the situation. I will return again for any questions or auto parts I'll be needing in the future. read more

Daniel was pretty nice and help me out a lot! Definitely like going to this autozone!

Took very good care of us they were very helpful and let us use their bathroom when they didnt have too

This store provided me with Excellent customer service Tiffany & Daniel were extremely helpful & professional. Thank you for getting me safely back on the road! Gen read more

Went to get my battery replaced over the weekend. Leo was able to help me with a breeze and got it done quick. Leo needs a raise.

Tiffany and Daniel assisted us with a from the beginning to the end including replacing the bad lights in the car. Can't thank you enough

Got my car battery changed and was helped by Saiyed and Tiffany, thank you very much for your wonderful service! Highly recommend this location!! read more

Young employee i believe his name tag said, Daniel, helped me replace key fob battery and did all the work for me without me even asking him to. also walked me to my car to see if all the buttons worked. Great service :) read more

Jorge is always great! Takes great service for me, I have a commercial account and I wouldn't go anywhere else! See Jorge for all your automotive parts and questions! read more

Visited this location due to check engine light on truck during visit it SJ. Assisted by Jorge - was very professional and knowledgeable. Will definitely return. read more

I went to three different locations and nobody helped me all the workers stood around not knowing what to do. I enter this Autozone and Jose was very accommodating. He went above and beyond to help me get what I needed quickly but friendly while doing so and I appreciated that. read more

Went to return a core, the young Asian guy that was at the counter was very nice and respectful, however, guy that's in charge of the commercial accounts is SUPER rude! He didn't even acknowledge me! When he gave me the money from the core return I said thank you and he just walked away. If you don't like working with customers, you're in the WRONG business bud!! read more

Jose Marquez, the store manager was very helpful and knowledgeable about everything. He went above and beyond to help me with the battery issues I was having. He even explained things that Autozone can help with and made sure everything was good before I left. Thank you Jose for all you do! read more

My battery died and left me stranded at work so I needed to get a new one. I know nothing about cars but the staff was so helpful, I didn't need to. They quickly looked on their computers and found the right battery for my car and even helped me find the correct replacement windshield wipers. They were just so nice and helpful, and now my car is able to be driven again. Yay! read more

I have been to this Autozone a few times to many time then I would care to remember not because of them but because of the car I had at the time. The staff was pleasing, very friendly and helped me find what I needed when ever my car was having problems ( AGAIN ) Thank fully we got rid of that problem ( I mean car) and haven't had a need knock on wood please to go to Autozone/ mechanic When ever I needed parts they had them their ready and available. Reasonable prices. read more

It's Jesus who makes this Auto Zone my favorite and reasons why I won't go anywhere else for car parts. Jesus helped me and my son on several occasions and he is knowledgeable, good spirited, pleasant and just a lovely being. Thank you Jesus for all your help! While I'm not anticipating any additional car problems beyond what you assisted us with yesterday...you are my first stop shop! Stay amazing! read more

I went because , I needed my battery tested. Nancy the manager was very nice and super helpful. She tested the battery and gave me alot of useful info. Her and and employee named Damarco helped me change my battery, evn though it was hot as lava outside. He was super nice about it. I will definitely use this location again! read more

A lot of people say that this specific location is horribe. I don't know how people are saying that honestly, whenever i go in i get great customer service from Jorge who assists me whenever i need something. This location has a huge variety of parts that you need for your vehicle and as well any other small vehicle needs. read more

This review is a bit overdue. Wanted to give a huge shoutout to D. I brought my vehicle in to get my dashboard lights checked a few weeks ago. D checked them and explained everything thoroughly. Was so pleased with his service that I came back to buy some items for my second vehicle. Thanks again D for your exceptional service! read more

Check engine light came on and I found out California now requires companies that run an OBD2 scanner to have a licensed mechanic onsight. I was super glad AutoZone figured out a way around this and saved me from buying a scanner (or paying a $50+ diagnostic fee). The associate helping was nice enough, but really didn't offer any insight or advise into the issue or fix. I did get a printout with the code and possible fixes. The AutoZone computer was wrong in suggesting replacing a part requiring a mechanic. I googled the code and it turned out to almost always be a super easy fix. So I had him look up the part, and I had to point out the OEM part was cheaper than the generic he was trying to sell me. Replaced the $15 part and problem was fixed. Except I still had to borrow a buddy's scanner to clear the code. It worked out well for me, but I see a bunch of places where someone with less experience working on cars could have issues. read more

I've been here only a couple of times and it's always superior customer service. Just walking in everyone makes you feel welcomed and very helpful. Javier Tienda, Store Manager, is the best! Went above and beyond to help me test my car battery and install it! Best service ever! He is a very honest, knowledgable, and helpful Auto Zone employee! He should definitely be recognized for his service. If I could I would give 6 stars to the overall store. read more

Honestly great customer service. Just called on the phone right now and 'Jose' gave me tons of suggestions for cleaning my dash and leather interiors. Super customer service :) You hardly ever see that anymore!! read more

My boyfriend and I have been coming to this location a lot recently for fixing our cars, Javier is the most knowledgable person in that place. Always helps above and beyond what we expect. He knows his shit. This store needs to keep him around for a long time, he's the best. read more

I must say they have some pretty great people working here. I was very pleased and grateful for the excellent service I received this evening from Javier. Thank you so so much for helping me out tonight. Really appreciate it!! Please stop by this location if you have any questions or need any help with your vehicle. They are AWESOME and FRIENDLY. read more

At approximately around 6 pm my fiance and I pulled into their parking lot to see if they had an loaner for socket ranch. I didn't know the size of the socket I needed which I am so happy that their employee took his time to come outside and look at my fiance wheelchair. We needed to adjust two smaller wheels on his wheelchair to make sure its safe. I didn't get the employee name but he helped us out so much. He use the socket ranch and adjusted the wheels for us. He helped us out tremendously which we are blessed and thankful because he helped us my honey wheelchair is safe to use. Thank you so very very much read more

Javier helped me with replacing a battery for my car and was more than helpful. He was friendly, professional and replaced my battery in no time! He was also extremely patient with my Mom and all of her questions which speaks volumes about his character... LOL Thanks again Javier! :) read more

Go in and ask for Mauricio tell him to race you for pinks you won't be disappointed bro bring your best car and go all in you might have a chance if your car has two doors but if it has no boosts then ur fucked read more

It's ok. The people are nice, but they can get understaffed on a busy weekend sometimes. Their car cleaning products can get a bit understocked from time to time as well. I still recommend this place for basic auto parts, though. read more

Have gone to Autozone a number of times now for various small issues and found them extremely helpful and knowledgeable. From cracked fuel breather line (which they helped me fix at zero cost), to battery, rear tail light bulb replacement! Recommend them highly! read more

I had the most pleasant experience today with Javier. He addressed me right away when I was wondering the store. I explained that I needed fuses but I didn't know enough about fuses to explain any further. He was very professional and patient the entire time. I appreciate that he went outside with me to my car and helped me find what I needed as well as explain how to troubleshoot in the future should I have any problems. Javier exhibited excellent customer service while addressing my concerns and monitoring the store. I will definitely go back! read more

Jesse was an honest salesperson there. He did not make me buy a battery he asked me to just drive the car around for about 30 minutes and if the car does not crank up then He suggests I may need a battery. We tested the battery it was weak but the car has been sitting for a week. I would trust anybody and everybody to go to AutoZone on Monterey Highway and ask for Jesse read more

A young guy helped me get a few items for my car. He was personable and provided excellent customer service. I forgot his name but has a lips tattoo on his neck..I'll be back! read more

well i just went there an hour ago to get a starter for my 1994 dodge ram van wagon b 250 cost me 122.35 but if i bring him my starter they will give me my 47 bucks back on the core charge love it the manger was very polite read more

not very pleased .. Had to grab some motor oil got to the register .. Just for them to tell me they can't brake a $100.