Got in there looking for an auxiliary battery replacement. Parking should not usually be a problem…read moreand we got a spot right across from their entrance. We had already requested to put a hold on the battery before getting into the store. Martin helped us with the battery search and as well tried looking for a socket that we needed for the battery studs to host the auxillary battery. Was a quick turnaround and definitely recommend their store and the customer service that they have to offer.

Huge shoutout to WENDY at the Almaden Expressway location!! I bought a car from a dealership…read morenearby, and they did not perform the replacement of the battery as stated on the inspection list. The dealership told me if I had it done; they would reimburse me for the cost. So, I got that in writing and went around the block to the Almaden Auto Zone and was immediately helped by Wendy. She offered to swap out the battery for me and man did she have a heck of a time getting the old battery off. It was so corroded it took a good 20 minutes for her to get it off safely without damaging anything. She thoroughly cleaned the terminals and made sure everything was connected correctly before sending me on my way. I am so grateful she was there to help, and I was reimbursed for the battery.

Went in to get windshield wipers replaced. In a matter of five minutes, Tristan found the…read moreappropriate wipers, offered and installed them for me, and sent me on my way while he handled throwing away the packaging. Excellent customer service.

Consumer Alert: Avoid buying auto parts from O'Reilly Auto Parts as th…read moreConsumer Alert: Avoid buying auto parts from O'Reilly Auto Parts as they will not, and do not .honor the parts warranty. They will if the sales transaction is less than 30 days, and only if you have the original receipt and the original box for the part. It makes no difference to therm if the parts have a written warranty for 2 4 6 8 or 10 years, or is one of the LifeTime Warranty's that they sell - after 30 days with O'Reiley's Auto Parts your on your own. These people are the biggest rip-off artists in the entire auto parts supply business. DO NOT BUY ANYTHING FROM O'Reilly Auto Parts AS THEY DO NOT HONOR THE WARRANTY IN PRINT OR what's printed ON THE BOX - Instead you should consider doing business with NAPA, AutoZone or CarQuest for your automotive needs - Don not make the mistake i did, as they will NOT HONOR the parts warranty after 30 days.

I had my car's lights converted to HID's many years ago, back when they still had that old, tiny…read morestore. They've been true to their word about the warranty being life time. They never give me problems replacing burnt out bulbs. Even after i moved out of California, I came back when i was on a visit trying to make a replacement and they still honored it even though I didn't have the car with me. I think Alan is the owner and he was the last one to help me. Thank you! -the guy with the white corolla :)

Smooth installation, no haggle pricing, will come here again when I get dashcams for my other cars…read more (They also do rear hitches, which I will also consider them for installation.)

Just was here the employee Lazaro is a joke , need better workers here . I rather take my business…read moreto autozone then come to this store

Never have I had a negative experience with a cashier until today. Some old man with glasses who…read moreseemed to be the manager was being a smart ass when I asked if I could return some car parts that I had stored in different boxes from the original. "How do you expect me to return this without them." A simple no would've been sufficient but his tone and body language was one of an arrogant old man. Terrible management. If there was 0 stars I'd put it.

Amazing customer service! Helped me with my needs & pointed me to the direction of all my asked…read moreabout products!

Great selection and fair pricing. I've bought consumables, detailing tools and a pressure washer,…read morethey've always had what I needed.

very friedly to answer my question and help me to understand the quality…read more website partsoutlet.us

I wouldn't suggest this place, it wasn't what I expected cause even though the parts are cheaper…read morethan what you buy at Kragen's, etc. , at the time of purchase, it's a final no warranty purchase. I purchased a Radiator supposed to be new and it had a leak when I put it in, it looked brand new but it looks like a defect which is a loss. It was a loss of $103.08. I'd watch out for this place and just stick to Kragen and the others establishments that will back up their products.

These guys are great. I didn't buy anything from these guys yet, but their customer service just…read moreblew me away. I called to get a quote on a part. But couldn't speak with anyone. I get a call back from them after 20 mins apologizing for missing the call and asking how they can help. They did not have the part I was looking for, the guy went above and beyond and checked several places and told me to check a place 100 miles from here. Amazing. This is how you create a customer. I'm definitely going back.

Ask for Paul at San Jose Auto Body Parts! I called around to more than a dozen (no joking) auto…read morebody parts for a rear bumper for my Ford Escape that was damaged while parked in a lot. Paul got back to me right away, located a part for me, and had it shipped the next day. He also recommended a body shop one block away that installed it perfectly. Great service!

I am a newbie as far as dealing with auto dismantelers so did not know what to expect in terms of…read morecustomer service. I called to ask if they had the part I was looking for. They said yes and I picked it up about an hour later. And, yes! The part was waiting for me when I walked in. I got home and realized I had asked for the wrong part - I needed a left side door lock and asked for a passenger side - totally my mistake. So, I called to ask if they had the correct part and was told yes it was available. I arrived the next day somewhat expecting a big hassle about returning the original part given that I had asked for the wrong thing in the first place. Well, I was delighted that the correct part was waiting for me - again - and that they offerred a no questions exchange. I was very impressed and would recommend this company to anyone requiring recycled parts. .thank you A-1.

the business owner is scammer. He sold me a bad erngine (low compreession). I brought it back by…read morethree days for return, but he didn't give me refund or another engine. He said that I replaced timing chain. This made the valves bent. I showed him the silicon on timing cover was old. It should be new if timing chain was replaced. I asked him to send the engine to shop that he know to inspect. I would not come back for refund or engine change if the shop said that timing chain was replaced. or bent valves, but he didn't agree. Totally, Everybody should be carefull when buy the parts here. You absolutely don't buy the parts that you can not check over there because refund are imposssible.