Super lovely service!! I got an excellent deal from Moses, and Mark Hatefy was extremely clear when detailing the maintenance plans. Both men were extremely kind and patient, and I had a really good time buying my first car! I would highly recommend coming here; they're really transparent and up front when it comes to car sales and any information you might need! :-) read more

Great experience with Toyota of capitol , very friendly , great service , and very fast . Overall Le was super helpful with the whole process, Very happy Le was able to help with my 2026 toyota Camry ! read more

We went looking for a used car, for around 10k out the door. We didn't end up finding anything, but the customer service was great. Very attentive, and helpful service from Jose. The car we wanted was already sold, but hey that's the nature of the business. read more

I had an outstanding experience purchasing my new car, and I want to sincerely thank Francisco Mendoza, Le Nguyen, and Mark for making the entire process such a positive one. Francisco Mendoza was absolutely incredible throughout the journey. His patience, dedication, and hard work never went unnoticed. He took the time to answer all of my questions, walked me through every detail, and never made me feel rushed or pressured. His professionalism, kindness, and genuine desire to help made me feel confident and comfortable every step of the way. Le Nguyen, the Finance Manager, was equally amazing. He was knowledgeable, transparent, and took the time to explain all of my financing options clearly. He made what can often be the most stressful part of buying a car feel simple and stress-free. read more

Le Nguyen in finance was great in our used car buying experience. She was able to get us a much better rate than the one initially told to us! Would definitely buy another Toyota from them again. read more

From the moment I stepped foot on the lot, Samuel Yamamoto brought an energy that felt genuinely human rather than commission hungry. No pressure tactics, no disappearing acts to "check with the manager". The process was transparent from handshake to keys. The 4Runner practically sold itself, but Samuel made sure the experience matched the vehicle. Knowledgeable, personable, and refreshingly straightforward. He treats you like a person, not a transaction, and that distinction matters more than people realize until they've experienced the alternative. Keep on selling Samuel! read more

Capitol Toyota - 4Runner - Auto Repair Near Me - San Jose, California

I had an excellent experience thanks to both Davinder and Le Nguyen. Davinder handled the entire process with professionalism, patience, understanding, and genuine kindness, making everything smooth and stress-free. Both Davinder and Le went above and beyond to help me secure excellent incentives, including the teacher rebate and 0% APR financing. Their teamwork and dedication made a real difference. Le Nguyen was the epitome of kindness, courtesy, and professionalism. She took the time to explain every detail with enthusiasm and care, making sure I understood all the available incentives and options. I truly appreciate everything they did for me. I'm leaving with gratitude and a wonderful impression of the entire experience. Thank you both! read more

Capitol Toyota - Gift from the capital toyota team, Le Nguyen and Davinder Arora - Auto Repair Near Me - San Jose, California

Toyota ‼ READ THIS if you are planning on buying an extended Warranty with Toyota ‼ Truck was taken in to get a few things done including a recall, I'm a busy person so I took it so all the issues can be fixed all at once since we all know how long and treacherous it is to deal with dealerships. Randall was my service advisor and his manager is Mario. I am under the 3 year/36,000 mile warranty and even have the Toyota platinum warranty (keep this review in mind if you are planning on buying the warranty). My vehicle had all sorts of small issues but none were really that big thankfully. So I found time and took the truck in to get all those issues fixed the same time before my 3year/36,000 warranty ended. My tailgate trunk button was not working for a good year or so. It didn't bother me too much because I use the manual handle anyways. A few months later, I got a color change on the vehicle using vinyl wrap. The dealership and service advisor Randall claimed that because I got the truck wrapped, the person who did the wrap job forgot to plug back in the cables. Because the issue was found by plugging back in the cable, I was charged a $298 diagnostic fee. Keep in mind that the wrap job came AFTER the issue with the button not working. As I've stated, if you want to be blamed for a nonsense claim "because of adding a vinyl on my car to change the color" + pay for platinum warranty or any sort of paid warranty, I would highly advise against it. Save yourself that $5000 and go on vacation instead because they will still find ways to blame you, still charge you diagnostic fees just to plug in a lamp that could have came off due to various other reasons. Also do note I am still under the 3 year/36 months manufacture warranty. Case is now pending corporate review for claims due to the Magnuson-Moss Warranty Act and then onto small claims afterwards. read more

Got a great deal on a RAV4 Limited. Good service, great car. 10/10 highly recommend. Was shocking fast process for a car dealership.

We had a wonderful experience working with Le Nguyen at Capitol Toyota. She made the entire car-buying process smooth, easy, and stress-free from beginning to end. Le was professional, patient, took the time to answer all of my questions without ever making us feel pressured and most importantly she had a bunch of snacks for us which the kids enjoyed. She helped my mother in law get a great deal on my Toyota RAV4 XLE, and we couldn't be happier with her purchase. We truly appreciate her honesty, dedication, and outstanding customer service. If you're looking for a knowledgeable and trustworthy salesperson, I highly recommend asking for Le Nguyen. Thank you for making this such a positive and enjoyable experience! read more

I had the best experience with Le at Capital Toyota. She took the time to understand my needs and helped me choose the perfect car for my daughter! She made the financing process simple & stress-free. Her professionalism, honesty, and attention to details made the entire experience a lot smoother what I've experienced in my past. Highly recommended! read more

My experience was smooth and seamless from start to finish. Thank you to Salesperson Frank and Finance Specialist JK for your support, professionalism, and guidance throughout the process I truly appreciate it. I will definitely be recommending friends and family who are looking to purchase a Toyota to your team. Thanks again for such a great experience. read more

Capitol Toyota - 2026 Toyota RAV4 XLE PREMIUM - Auto Repair Near Me - San Jose, California

Mark Hatefy gave me a good deal, he is actually nice and talk about where not just my car is gonna get better but my self too.

I'm giving 5 stars for the great service I received from Frank. He was attentive, patient and worked with me and my budget. I'm very pleased and would recommend him and as a result, Capitol Toyota. read more

I had an outstanding experience buying my car from this dealership. The entire process was smooth, stress-free, and everyone went above and beyond to help me. They answered every question I had, were patient throughout the process, and made sure I felt confident every step of the way. A special thank you to Le in Finance, as well as Arlene and Francisco from sales for providing exceptional customer service. Their professionalism, honesty, and willingness to help made this one of the best car-buying experiences I've ever had. I highly recommend this dealership! read more

Good service by Davinder Arora from sales and Mark Hatefy from finance. Will recommend the store.

I had a great experience at Capitol Toyota and would like to share a positive comment about Mr. Bao Le. He is very friendly, helpful, and patient. He provided transparent information about the prices of models and the available discounts, and he explained the car's details with clear information about the trims. He is trustworthy and knowledgeable, and he made the process go smoothly in about three hours instead of waiting all day. I would definitely recommend Capitol Toyota at Capitol Expressway Auto Mall in San Jose to my friends and family in the future. read more

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First time visiting a car dealership! I booked an appointment over the phone to see some Toyotas for a good look and feel of the car. Adrian was a great consult who referred me to meet with Alonso at 3 pm. This location has a spacious parking lot for prospective buyers. The employees were waiting outside with umbrellas during the hot day. We walked inside, checked in with the front desk, and then waited for our appointment. It's a spacious office with so much seating, a coffee machine area, and auto parts shop in the back. Alonso was great in answering our questions, giving out recommendations, and overall, excellent customer service about our needs. We would come here again! read more

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Jose got me in our very quickly and answered several questions of mine that put my mind at ease. Going to the dealership isn't how I wanted to spend my morning but atleast I was out quick. Thanks Jose! read more

I'd like to share our online car-shopping experience. After requesting a quote online, I received a call from Davinder Arora (Internet/Fleet Specialist) very quickly. Rather than giving us a hard sales pitch, he promptly arranged a test drive for us at Capital Toyota. Throughout the entire process, Davinder was professional, honest, and patient. He took the time to answer all of our questions and was genuinely willing to work with our needs. His straightforward approach also saved us a lot of unnecessary back-and-forth. What impressed us most was that Davinder followed through on every promise he made. His integrity and reliability gave us complete confidence throughout the purchase process. Thank you, Davinder, for making this such a smooth and enjoyable car-buying experience. My husband and I would gladly recommend him to anyone looking to purchase a vehicle at Capital Toyota. read more

I bought a 2026 Prius Limited (Red) from Capitol Toyota in San Jose on January 17, 2026, and my experience with Le Nguyen was the standout among the dealerships I contacted. I called multiple Toyota dealers and was clear that I was ready to buy as soon as I received a competitive out-the-door (OTD) offer. Most places either quoted MSRP or said they had to "check with a manager" and get back to me. Le was the only one who negotiated with me in real time over the phone and worked through numbers directly while we were talking. The OTD price we agreed to stayed the same when I came in. No last-minute changes in the finance office. Finance did present the usual add-ons (extended warranties, protection packages, etc.), but there was no pressure when I declined and the process stayed straightforward. Also worth noting: the red Prius Limited I wanted was in short supply and only available at a few dealerships, and Le made the whole process efficient and clear. If you're shopping Toyota and want a salesperson who communicates well, negotiates directly, and keeps things consistent from phone to showroom, I recommend asking for Le Nguyen. Worth noting, I live 45 minutes away from Capitol Toyota and have a Toyota dealership within walking distance of my house and several dealerships much closer to my house than Capitol Toyota. The buying experience was worth the drive. read more

Capitol Toyota - Auto Repair Near Me - San Jose, California

I got my first car with Jimmy Khau who was extremely helpful through the entire process. He pointed me in the right direction without being pushy or trying to sell me. He made me feel like everything was my choice and made sure I was happy. I did my finances with JK Khilnani who was swift and thorough. read more

Capitol Toyota - My new 2026 Toyota Camry SE - Auto Repair Near Me - San Jose, California

Samuel was very very informed and helpful. No pressure. Good communication and follow up. Thank you

My family and I had a great experience with both Steven Chacon and Mark Hatefy. They made us feel welcomed and made the process of purchasing a vehicle smooth. Great service, would definitely recommend. read more

Had a great experience purchasing a vehicle here.. Jose Avelar was super friendly and helped me out every step of the way. He was very patient and polite and helped me out as much as he could. On the other end Le Nguyen was also very knowledgeable and answered every question that I had in the process. They both made the experience pleasant and quick. Thank you guys so much and we will definitely look here first when we need another vehicle. read more

We've been Capitol fans for years. Purchased a Grand Highlander Hybrid Max today. It's took some effort, time and patience to land the right configuration (in high demand) but are very happy with the end result. Got the pricing I was looking for and a fair offer on our Highlander trade in. Adrian (Sales) and JK (Finance) were excellent and very easy to work with. Very good communication, honest and up front with expectations. Overall experience was great. read more

Capitol Toyota - Grand Highlander Max Hybrid - Auto Repair Near Me - San Jose, California

Hubby and I went to look for a 4Runner. Found a fantastic deal online that was too good to be true. Alonso and Mark were fantastic and were able to honor the deal we found online. They made the process easy and did not hide anything. Thank you! read more

Capitol Toyota - Auto Repair Near Me - San Jose, California

Had a great buying experience today. We purchased 2 vehicles, Corolla and Highlander. A big thanks to Bao Le for helping us all the way, to get the cars that fits best our needs, we started talking back in 2024 when we were looking for bigger car but we ended up not getting one back then, then just 2 weeks ago Bao started texting me about what they currently have in stock and if we are still interested, fast forward here we are bought 2 cars. Also, to Mark Hatefy and Arleen Marcos from Finance Dept for helping us decide what's best for us in the long run. Would definitely recommend them, if ever you're in search for vehicle look for Bao at Capitol Toyota. read more

Capitol Toyota - Auto Repair Near Me - San Jose, California

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We had an excellent experience with Capitol Toyota Dealer, especially with Bao Le. He helped us purchase a 2026 XSE Camry for our son, and the entire process was smooth and professional from beginning to end. Bao was knowledgeable, honest, and very helpful, answering all our questions and making sure everything was handled correctly. Its not always easy to find someone trustworthy when buying a vehicle, but Bao made us feel confident in our purchase. We truly appreciate the great service and highly recommend him and Excellence Auto Dealer to anyone looking for a vehicle. Thank you, Bao! read more

Excellent customer service, very professional. Everything was very well explained and all paperwork was done very quick.

10/10 Car sales man jose did an amazing job on helping me get the right car. 10/10 Sales man manager 10/10 Finance team JK is amazing at its job. Best Experience ever totally recommend read more

Capitol Toyota - 2026 camry - Auto Repair Near Me - San Jose, California

I recommended my grandson to capital Toyota because of their reviews. My grandson has taken his Camry there for 2.5 years and I went with him the first couple of times, and haven't had any issues. Today my grandson took it in for scheduled service, mileage was at 30k and Gabe the advisor showed my grandson the three tiers for a 30k , but many of the "line" items didn't need to be done, like premium fuel cleaner (cost 56 dollars), and universal coolant conditioner (45 dollars) and of course cabin filter that you can get for 1/3 the price. They pushed an alignment on him and he specifically said he will go to Americas tires because he needs new tires. Total labor is over 700 dollars and he was there for 1.5 hrs. They had the nerve to charge for wiper fluid also and didn't give him the remaining amount. But to take advantage of a youth is absolutely not ethical and Gabe justified it by saying he showed him choices. I'm deeply disappointed in Capital Toyota and especially Gabe . I do not recommend them any longer. read more

Mark Hatefy, we had a good experience. He was patient, knowledgeable, and took the time to explain all the financing details clearly. He made the entire process smooth and easy to understand. Highly recommend working with Toyota! read more

I had a great experience purchasing a new vehicle and trading in my old car at Capitol Toyota! Really appreciate Bao Le and Mark Hatefy's help with all my questions, and they both offered wonderful customer service. I'd definitely recommend to my friends and family! read more

Eric explained everything to me about the car's features and we went on a test drive. Assisted in helping me choose a car that was a good fit for me. Wanted something simple but reliable. Sam was thorough in explaining to me my contract and warranties involved. It was straightforward and easy to understand. Made the whole process a breeze Another guy Jimmy helped me set up my car, put on the temporary plates, and had great customer service! I felt welcomed and well taken care of! read more

Capitol Toyota - new car! - Auto Repair Near Me - San Jose, California

From beginning to end, the team at Capitol Toyota displayed excellent customer service and care for their customers. Adrian was knowledgeable, kind and accommodating. Jay from financial was the same and catered to my every need and answered all of my questions. I truly appreciate their 100% customer service. I recommend this place to buy or sell your car any day. Stevens creek dealer was horrendous and off putting. Don't go there! If you want a great car buying experience go to Capitol Toyota. read more

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Mark Hatefy has been amazing helping my partner with buying his BRAND NEW CAR! he took the time to explain everything perfectly, answered all my partners and my questions, and was super helpful. Steven Zhou is the one who started it all. Once I picked out the car, Steven immediately threw down all of his knowledge, let us test drive, and all the while NEVER pressured us because he "needed to make a sale" Very pleased with the service here at Capitol Toyota! read more

Service Advisor Leo Incaprera is worth his weight in gold. He made my experience, very efficient and took care of all I needed, and then some very efficiently. He was very helpful and did not take advantage of my lack of understanding. I wish there were more like him because then I'd never worry about taking my car in! read more

Bought a brand-new 2026 Toyota Camry SE from this dealership -- the listed options explicitly included interior AND boot (trunk) floor mats. I paid for the full package. Upon collection: no mats at all. Sales rep ordered only the interior ones after I complained. When I pointed out the missing boot mat, he shrugged and said "nothing he can do about it." This is blatant misrepresentation and failure to deliver what was paid for. Unacceptable service, zero accountability, and dismissive attitude toward a loyal Toyota customer. Avoid this dealership at all costs -- they will short-change you on promised accessories and brush you off. Go elsewhere for your Toyota purchase. Disappointed and warning others: you deserve better. read more

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My father recently took his truck to Toyota for service and had such a great experience, all thanks to Randall. From start to finish, Randall was professional, knowledgeable, and made the entire appointment very smooth. He communicated clearly, treated my father well and made sure everything was handled efficiently. It's rare to find someone who genuinely cares about customer service the way he does. Because of Randall, my dad left very pleased and confident in the service he received. Highly recommend asking for him! read more