Had a slow leak in one of my tires. Les Schwab diagnosed the problem (nail in the tire) and patched…read morethe hole all for FREE! They can be busy so you might want to be there at opening. Very satisfying to find a business that cares about their customers.

Trey has a really rude attitude. It was my first time coming to les schwab. I usually go to small…read morebusinesses so I didn't know where to pull up. He said "FIRST OF ALL...." The way he spoke to me had me speechless so I just left.

Almost every time I come in I have a great experience! Any employee not already assisting another…read morecustomer will ask you questions and take you where you need to go to find the best product to fit your needs. I say ALMOST every time though because sometimes when I go in there is an older white lady who does not miss on giving me a horrible attitude EVERY time I go in there. It actually makes me feel bad cause I love being able to come to this store that's only 5 mins away instead of driving 15 minutes away to get somebody who's not rude to me for no reason, but I think after today that's exactly what im gonna have to do. All I can say is I hope everybody can start to treat each other how we would want to be treated when we are in need of help or assistance. Not only is that your job but it's just human decency..

Both employees working at this location were very welcoming and helpful. Especially Dayshawn was…read moresuch a help. He started by testing the battery and alternator in the car, and then offered further assistance when we needed it today. I don't know if Oriellys offers battery changing usually but he installed my new battery for me and took the dead one away. This was such a good experience and next time I need an auto part I will shop orielly of fairwood! Dayshawn needs a raise y'all!

This is hands down the best auto shop I've ever taken a vehicle to. I'm a real customer, not a…read morebot--just genuinely impressed. I had an 8:00 AM appointment for A/C service and needed the car back as early as possible. They had it done well before lunch. Even though I came in for A/C, they did a full diagnostic and pointed out a few things to keep an eye on--but didn't try to upsell me at all, which I really appreciated. The guy at the front desk (I think his name was Bobby) was great--super friendly and easy to work with, which made the whole experience even better. It's also an employee-owned shop, and you can tell they actually care about doing solid, honest work. I'll absolutely keep bringing my vehicles here and would recommend them to anyone.

Unreliable, Unprofessional, and Zero Follow-Through…read more My sister scheduled a 10:00 AM drop-off the day before. We arrived on time and were told we'd get a call in 30 minutes with a quote. That call never came. I followed up at 11:00 AM -- they said they'd call back. Nothing. Called again at 1:00 PM -- "the tech is at lunch." Still no update. They promised another call within 30 minutes. Never happened. By 2:00 PM, my brother-in-law had to drive there in person just to get an answer. They told him it would be ready by 4:30 PM (they close at 5:00). We arrived at 4:45 PM -- only to be told it wasn't ready and we'd have to return the next day. I explained our mom was in the hospital and we urgently needed the car. They said it was "half done" and couldn't be released -- no apology, no urgency. I had to walk to the shop the next morning to retrieve the vehicle. They gave us a 10% discount, but honestly? Not worth the stress, wasted time, and total lack of professionalism. Bottom line: If your time matters or you need clear communication, take your business elsewhere. This shop does not respect your time, your needs, or basic follow-through.

i stopped into o'reilly auto parts in burien today to get buy new windshield wipers. david rang me…read moreup at the register, and then very kindly installed them for me, something that i didn't expect! i won't go anywhere else from now on for auto parts! he is much appreciated!

Great customer service and super helpful staff! I stopped by…read morethis O'Reilly location to get a warning light checked, and they did a free diagnostic scan on the spot. The employee explained everything clearly and even helped me find the right part I needed. The store is clean, organized, and has a good selection of auto parts and accessories. Also, they speak Spanish here, which is a plus for many. Definitely coming back if I need anything car-related!

It is not Kim's anymore. New ownership…read more I have been a long time customer and without knowing of ownership changing, I went for oil change service. Eliminated all the details, I NEVER going to go that place again. And seriously thinking of reporting that place to the consumer bureau. They forgot to closed the cap after putting the engine oil, putting my life in danger. I drove off and right away smelled oil and noticed weird sound. I opened the hood, OMG, everything was soak in the oil. I went to a different mechanic and be told that if I drove little bit longer with open oil tank, my car would been burned. What kind of oil change place doesn't closed the oil cap? WRONG CHIOCE

Diesel leak problem from 2017 F350 got repaired at Kim's Auto Service exceeding expectations! Not…read moreonly do they offer great pricing on wide spectrum of auto services, but Bryce Lee and the owner are exceptional people because of the extra mile they've gone to save my disabled truck in the middle of high way! Nobody does this now days. These guys deserve credit. Support local businesses, support Kim's Auto Service!

Great guys, came out and helped a veteran with a bum tire. They charged ~$30. I will use them for…read moreall vehicle related maintenance, etc. Thank you Gentleman!! JP

I've bought tires from S&S for well over 3 decades now. Very solid people. Always professional and…read morepolite. Their prices are always competitive and will usually have what you're looking for in stock. And if they don't have the tire in stock, they can usually get them in very quickly.

I took my 1999 Jeep into this shop to have the rear differential (Dana 35) worked on. The work…read moreorder also included redoing the rear brakes, specific axles, replacing the limited slip unit, seals and outer roller bearings. Two months later the limited slip unit, (commonly called a "lunchbox locker") detonated and rendered the vehicle completely unusable as it was stripped out and shattered. I immediately called them, they did send a tow truck out within half an hour or so to take it back to their shop to repair the repair. This meant replacing that locker with a stock unit, which I did agree to. Another month has gone by, a few days ago the rear differential started making a lot of noise, presumably from the left side brake drum. Grinding, squeaking and suchlike. I took it upon myself to remove the wheel and drum to look at the brake assembly. What I found what a totally mis-assembled brake system, and the axle was made in India, which is not the brand I had agreed to. This repair cost nearly $4000.00 and is quite unsatisfactory. They get one star.

Thank you Mike and crew for doing such a great job on my '95 Dodge Ram 1500. After it was stolen…read moreHiline Auto Repair got it back on the road like new. Highly recommend this shop for your auto repair needs

Went to another location of theirs an hour before close and they were out of the specific oil…read morefilter for my car. I was heading down to the Kent area anyways so it didn't bother me that much. I figured I would just try another location so when I got there and explained my situation, they quickly took $20 off my service because of the inconvenience. Extremely fast and great customer service. I would highly recommend in would 100% come back.

Called regarding service. Isaac initially answered my questions, but after the conversation ended,…read morehe apparently believed he had disconnected the call when he had not. While I was still connected to the line, I clearly heard him make disrespectful and inappropriate comments about me. Specifically, he called me out of my name and referred to me as a "Bitch and stupid mother fucker ". I was shocked and offended by these remarks, especially coming from someone in a management position who is expected to represent Jiffy Lube company professionally and respectfully with any customer related needs. After hearing these comments, I immediately called back and informed Isaac that I had heard everything he said because the call had not been disconnected. His response was simply that he was sorry and that he thought he had hung up the phone. While he apologized for not disconnecting the call, that does not excuse the disrespectful language and unprofessional behavior he displayed toward me. I can only imagine how many other experienced these same outlandish interactions. Following this incident, I spoke with Nate, the General Manager, and explained what had occurred. Nate acknowledged my concerns and stated that he would follow up with Isaac, as this is not how a manager should conduct himself. Unsure if that happened but I've left voice message with corporate and plan to write a formal complaint towards Isaac and that location.