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    AutoZone

    3.0 (2 reviews)
    Open 7:30 am - 10:00 pm

    Services - AutoZone

    Routine automotive maintenance

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    3 years ago

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    5 years ago

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    Mavis Discount Tire

    Mavis Discount Tire

    2.0
    (43 reviews)

    I truly don't like leaving negative reviews, but unfortunately had the ole traditional up charging…read moresituation for an inexperienced car enthusiast. My Girlfriend brought her vehicle in just to get new tires but ended up paying double her estimate due to getting a wheel alignment and supposedly having a cross threaded lug nut. I replaced her brake and rotors recently and hand torqued the lugs to factory torque so there's no way that happened. Also, they completed a wheel alignment for new tires only which really doesn't need to be done and saw that the specs were barely off after being shown the diagram of the offsets. She got hustled into the extended warranties and new tire stems too because supposedly "she needed to get it all to qualify for the warranties". I'm highly disappointed in Mavis and as well as myself for not bringing the car in myself and instead trusting other mechanics that they wouldn't try any up charging schemes. I should NOT be able to get four Falken Wildpeak All Terrain 30 inch tires provided and installed for less than my GF economy tires from this experience. I'm sure the included free rotations are for other opportunities to bring customers in to continue this up charging strategy. Shame, shame, shame. I give 2 stars because Jose did speak to me to attempt to rectify the situation so there was an attempting customers service engagement but an overall unsatisfied BF and customer.

    Recently went in for an oil change and tire rotation. there are windows looking into the shop. I…read morecommented to my wife that the tech didn't look too interested in doing his job. Tools, rags thrown on the floor. Long story short: two days later, quarts of oil are running down my driveway. The drain plug hadn't been secured properly. Two "managers" came to my house, tightened the plug, refilled the oil that has run down the driveway and took my truck back for an "proper" oil change. One manager Offered a free car wash and an interior detail. Pass on the oil change! They never made good on the other offers and my driveway is still a mess.

    AutoZone - autorepair - Updated July 2026

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