I went there to ask them a question. They have a bad attitude with me, one of the guy's was smoking…read moreinside the garage while working. Another guy was texting while working on a car. I just know that many people don't go there for there reactions.

Recently placed my first order for a couple parts we really wanted, and added a few odds and ends…read moreto get over $100 for the free shipping. a week later, the order arrives, one of the desired parts is absent. call customer service, it's out of stock, no idea when more will arrive. The next weekend, I install the parking brake warning light. Doesn't work. I call to report the problem, ask if they require me to return only the defective piece, or the entire kit? Of course, the entire kit. Perform continuity test, determine the cheap 10 cent switch never closes to complete the circuit. Switch replacement would require disassembling the switch, so I call again, and am asked "do I want a replacement or a refund?". "A replacement would be great!", I respond. They check while I wait, discover they have no more, tell me refund will be put back on my card when they receive item. I've checked other sources, no one currently has this in stock. today, I wrapped the kit, and took it to the post office. of course, I now have to pay to insure and return the defective item. Ideas? How about a website that won't let you order "out of stock" items? How about keeping one of something on the shelf until the return window closes for recently filled orders just in case something is defective? How about defective return authorizations emailing a label which includes shipping costs to return the item? In the end, I paid for shipping, and the two items I really wanted are the two items I don't have.

I have been buying parts from Virginia Classic Mustang since 1986. Overall, their prices are…read morebetter than the other mail order and online places, and I have always spoken to a real person when I call. Several years ago I received a gift certificate and forgot about it. Several years later when I found it, VCM honored it without any question. Actual shipping is calculated after a web order is placed, which is clearly explained if you're paying attention. I have had a great experience with VCM for nearly 30 years.

SOOOOO what can I say! I have 69 mustang (3 speed) and it one of my prized possessions. I was…read morelooking for a few hard to find parts when I stumbled on their website. Im not a computer guy so I called the location and was greeted by a southern voice and I think her name was Candi or Kami (I'm from cali so everything is southern to me).......... I can't remember the last time someone answered the phone to a business. I must have had a hundred questions and she answered them ALL! I ordered all my parts except one and although pleased I found shipping was a little more than I expected but as she explained "ford muscle cars and vintage parts is what we do.....its all we do" and the true savings comes from the quality of the parts, customer service, attention to detail and a few other things I can't remember. lol I recommend this place for anything to do with mustangs!!!!!!!!

I tried to order some screws for my car that cost $4.95 and they were going to charge $14.95 for…read moreshipping a parcel that weighs a few ounces, I called and they refused to lower the outrageous shipping charges. Try anywhere else to avoid these pirates.

What a great find this shop is ,we were given a royal tour by the wife of the owner then the son ,…read moreThis shop does it all and does it very well . I cant wait to buy something for them ! This shop that jack and his dad has started sure has smart young men and women doing a fine business now . Keep it going guys very few this unique .

No stars at all. Worst shop ever. Watch out for these guys…read more I wanted a simple paint job on my antique car and so far I have spent many tens of thousands of dollars and they haven't even finished stripping it. JW told me they would charge me half the normal labor rate for stripping the car. But he charged me the full rate anyway. They get their cheap labor and hand sand the car without air tools or media blasting and then charge their $70 an hour rate for invoicing. Their body guy works at a sick snails pace and their shop guys aren't any better. Their lackadaisical work pace just inflates your bill. If you have a budget to get your car painted or any body work, you better triple it and add a year. I have filed a formal complaint with the Better Business Bureau and am considering legal action now. Consider yourself warned.

I am a60 year old woman with a strange noise in my car... Leo's answered my call and treated my…read morewith respect and kindness. He could have tried to take advantage but didn't. I am confident that my car is ok, that I will recommend Leo to my friends, and that I will call him again for my car need s. Even my next oil change... In my driveway... Woo hoo!

Leo went out and completed a prepurchase inspection for us on a used vehicle. He was very thorough…read moreand communicated along the way. He seems like a very trustworthy guy and I would not hesitate to contact him again if the need ever arises!