The staff here is incredibly helpful and truly takes the time to talk with you and work out a solution for your vehicle. They offer a great selection of products, and I appreciated the variety of pricing options available. read more

AutoZone - Auto Parts & Supplies Near Me - Tucson, Arizona

I needed headlight bulbs, and went in to the store on my way home. I got help from an associate who looked up my car and what lights fit the car. Then took me over to the choices of lights Everything from low candle brightness....to blind you like a deer in headlights. I chose a happy medium, and installed them all by myself the next day (with the help of you tube)! The female staff member who helped me was SO helpful. Thank you ma'am, and AutoZone! read more

I hate walking into any automotive parts store because as a woman I never can anticipate how I'm going to be treated. It truly is either good service or sh*t. As soon as I walked in, 3 people behind the counter just stared at me. I waited to be greeted or at least directed where to go but nothing happened. One guy said how can I help you and as I was walking towards him, the other guy, Tony, intercepted me. I told him what I needed and he rang me up but didn't provide any options, didn't get my contact information nothin. When he handed my receipt he didn't say thank you. Zero customer service. I did see him kindly greet the elderly man that came in and shared a laugh with him. This is the kind of treatment I can expect as a woman and I've accepted that. What's frustrating is that the first guy who did acknowledge me before I was intercepted, was actually being trained by who I'm guessing is a manager which just so happens to be a woman. read more

I just had Glenda help me with some of the most amazing kindness and gratuity that I've ever had when it comes to coming to an AutoZone. She was awesome and I hope she gets the recognition she deserves she help me with my battery and everything was perfect so I really appreciate that she works there. I hope you guys know that she's amazing and that I really appreciate the work she did for me today. It help me save a lot of money and help me save a lot of time. I don't usually write reviews like this but she really deserves it. read more

I went to get parts for my ac that had stopped working. I am writing the review because James/Jim, the general manager, was very helpful with my issue. I got a quote for $350 from a shop to replace a blower motor and resistor. I found a repair video online and was planning to have a friend do the work instead. It is unlikely that both parts would be the cause of broken ac. Jim talked to me about it and in a short time reassured what the video described. This gave me confidence that letting my friend do it was the best option. I bought both parts at another store and we got it fixed needing only to change the resistor. This is the store I go to first for car parts. P.S. The clerk at another store suggested it would be best for me to replace both parts, which makes no sense and has no benefit. read more

HORRIBLE customer service on 8/2/2020 at 9:00am. I waited in line for almost 15 minutes to be able to drop off my used motor oil for disposal. There was only three customers ahead of me. Not one time did any of the two staff working acknowledge me or say just a minute I'll be right with you. Three telephone inquiries were answered while I was waiting. I got soo furious that as a customer I was completely ignored. I left the store and went to O'Reilly auto parts where I was greeted and assisted right away. Hell no, I don't recommend this Autozone location for anything, anytime. read more

I was looking for something so I went up to the counter four people behind the counter I asked if somebody could help me and not one person lifted their head up read more

Victor was a great help. Very courteous as he tested and replaced my dead battery for free.

Was told my assistant manager that have a rat issue so don't buy the food items there. Alex the store manager always has an attitude.

Now this is my second trip coming here to pick up some mirrors the first time they didn't have exactly what I needed but what was nice about it is the man behind the counter gave me a call once the news did come in, not to me if that's not excellent customer service I don't know what it is I'm very glad that I was able to pick up the item that I was needing. The staff here is always very friendly and willing to help out whether you're purchasing new Winchell wipers and they replace him or if you just need them to check your car when your check engine light comes on, i'm glad I came to AutoZone! read more

They are horrible. I ran the codes for my car and told them I needed my spark plug fixed. They pushed for a diagnostic which is $100 btw. But I declined. They said fixing my spark plug wouldn't fix all my issues. I asked if ny car would still be driveable with just fixing that. They said yes. So I paid $125 to get it fixed then next thing I know my car breaks down a few miles down the road. I called and told them what happened. They didn't give two fucks. Never going there again. read more

Excellent support from salesperson. Simple issue--but one I didn't have experience to deal with. Reenie came out from behind the counter, helped me troubleshoot, fixed it--and I learned for future. I'll be back. read more

James is a life saver! I was have an issue with my convertible top and he came out and helped me figure out the problem. Amazing customer service, and incredibly nice gentleman. This Autozone is out of the way for me but I will definitely be using this location from now on. read more

Ok, so I'm changing my air filter and have to remove the housing, there is a gasket between the housing and the carburetor, it's bad so I call the Autozone to have them hold the part for me. Get down there and as I'm paying I ask "if for some reason this is the wrong size I can just exchange it right?" The guy says "well, we'll just have to throw it away, that's why prices are so high." I say "well, i gave the guy my specific truck make and model and he is the one who said this will fit, so if it doesn't I can exchange it right?" Guys mutters as he WALKS OFF (with customers waiting behind me) "... well IF YOU DID give us the right information then I guess you can...(mutter mutter mutter)"... I stared at this guy for a few seconds in disbelief that he was making it sound like I was an idiot and that it would be my fault that their part didn't fit (it did). Service like this will make me go elsewhere forever. See Ya, Autozone, Pep Boys or O'Reilly are just as close and they are more courteous, knowledgeable, and seemingly want my business more than you ever do. read more