Guy in the back that helped us with the battery's was so rude he had an attitude as soon as we…read moreasked for the battery, it only got worse from there because right after he told us the price it's my first time replacing my battery I found one for $30 cheaper he gets angry and says I canceled everything you guys can leave and shop else where very rude never going back there!

The guys at Murray's are always helpful. Especially Scott! Being the last Murray's Auto store, I…read morehope you will be around for a long time.

I just got an oil change on my truck here and had excellent customer service. I called Varsity…read morefirst b/c I usually can drop off there and then walk over to Carlyle while I wait... but when I called Gene, they were quicker to answer the phone, and the website was easier for finding the service number so that I could just call. The online booking with Ford dealers is painful... and really their websites in general are painful, but that's more of a Ford issue, rather than a Gene Butman issue... The signs to get to Service were very large and clear. Driving up to the door, the sign on the door was very clear about how to enter. The issue is, that once inside, there were no more clear signs. I didn't know where to go or where to park. At Varsity, they come out to greet you... here, they do not. And that's fine... but just some clear guidance would be useful. Or when I'm on the phone, tell me to park the car in a spot and come inside the facility. ;) Then when I asked for a shuttle to lunch while I waited, they were all over it. Greg was a very kind person that took care of getting me where I wanted to go - AND they also came back and picked me up!! So cool. It took a bit longer than expected, but overall great experience... I will likely return.

Very unprofessional service. I made an appointment to take care of 3 Ford recalls! Right before…read morethey left a message saying they couldn't do it then. I tried more than 10x to call back to reschedule and when I finally left a message they said they would call me back but haven't. I was going to look at a new pickup since I was getting the recalls taken care of so I could trade it in for something new. But given this poor customer service and the number of recalls, I'm going back to a Japanese make. They just gave me the run around because of the recalls.

They need new staff. I brought in a certified mechanic to make sure I got the right parts. They…read moreactually argued with him. The kid was 20 my mechanic has 25 years experience. Very rude. They need some help.

I have to say, when I replace something on my cars, this is the first store I stop by, every time…read more Even if they don't have the parts I need, the guys at the counter give the right advice on at least where to locate a certain part or what to look for in junk yards. I rent my tools here, I have them deliver product to this store so I can pick up later, overall I have had no bad experiences here, this is my neighborhood auto parts store and I will be frequenting here for the foreseeable future.

Excellent place. Their prices are reasonable (by Porsche standards) and I am very happy with their…read moreknowledge and skills. They once did a logical analysis of a warning light issue and the Porsche dealer wanted to pull the engine to do the same analysis. I just booked my major tuneup there. It's worth the 40 mile drive each way to get my 2009 911 Turbo with 90k miles treated well.

This place tried to charge me $1400 to replace my rotors, brake pads, and calipers, which is…read moreoverpriced for almost any other shop I've talked to. Additionally, after asking around at other shops and getting second opinions, the calipers didn't even need replacing. One was completely fully functional and the other only had some old grease that needed to be cleaned off (ended up being a $400 job). Don't go here unless you want to pay exorbitant prices for repairs you don't even need!

This place is a God send! I come here for all of my auto needs. They are fairly priced and…read moretrustworthy. They are open Monday they Friday from 9am - 7pm. Fast, friendly and just nice folks. Also, they rent exotic cars. So, if there's a special event like a wedding, prom birthday or just because, check them out. Lastly, if you do stop by, tell Fred (the owner), that I sent you!

Quality service reasonable prices and great customer service. These guys are awesome and they…read morehonest.

Absolutely, I have a 2007 Chevrolet Van. They have been able to work on my vehicle and handle all…read moreof my needs. And when they couldn't do the needed repairs, they gave me good referrals that worked out well. I would highly recommend them and give 10 stars if I could!

They do Great Work!! I go there all the time for my vehicle problems. The employees are kind,…read moreknowledgeable and professional and honest.

Excellent, trustworthy, and friendly service. Justin is always communicative and will explain the…read moreissues with your vehicle and the options available. Reasonably priced as well. This is hands down the best auto shop in the Plymouth-Canton area.

been bringing my cars here for a couple years now. unsure of how fair the prices are, but they're…read moreknowledge and honesty is priceless. they ll will tell you whether something's safe, or if you need to repair it now, or if u can get a couple moths out of it. and just super friendly overall.

I am not usually one to leave reviews, but this was such an easy & pleasant experience that I…read moreneeded to do so!!! The employees were respectful, quick, informative, kind, and honestly hilarious. I have never had such a positive experience dealing with anything for my car and as a woman that is especially appreciated! I cannot recommend going here more !!!

This is the friendliest, most respectful, and efficient service that I have ever received. They did…read morea nice job explaining what I needed and providing the service. This was my first time, but I guarantee that it will not be my last.