No one likes the car buying process. Honestly, I'd rank it somewhere between going to the DMV and assembling furniture without instructions. Until this time. We bought a 2026 Hyundai Santa Fe Calligraphy from Clay Cooley Hyundai in Terrell, and for the first time ever, the process was actually enjoyable. The whole team was fantastic! Brent was my salesman and was incredibly knowledgeable, patient, and never made me feel pressured. He answered every question I had and made sure everything in my new Santa Fe was set up and personalized before I left the dealership. Daniel, finance manager, was equally amazing. He was transparent, straightforward, and didn't play games or waste time. From beginning to end, he made sure we were 100% comfortable and happy with everything. You can tell these guys care more about building relationships than just making a sale. We were so pleased, we recommended them to my mother in law and she purchased a vehicle from them the very next day!! They treated her like gold! And my Santa Fe? Absolutely perfect. Beautiful, comfortable, loaded with features... and honestly has the greatest cup holders a girl could ask for!! (Sooo important! See pic lol....IYKYK) If you're dreading the car buying process, go see these guys!! You will not be disappointed ! They completely changed my opinion of what buying a car can be. read more

I wish I could give them more stars. I live in east Texas, and my local Hyundai dealership didn't have the exact model that I was looking for so I got on the internet in search of the one I wanted. I found it at Clay Cooley in Terrell, which is a little out of the way for me, but I filled out the "request info" anyway. Within minutes, Jerry called me and set up an appointment to come take a look. When I got there, he had the car waiting at the front door. He was very knowledgeable and helpful but not pushy, unlike any dealership I have visited in numerous years. Things I liked most about my experience: 1. Straight forward, no BS 2. The fact that when it was time to talk numbers, there was no shady running back and forth to the sales manager saying "let me see what I can get done for you". NO, the sales manager, John actually came to me to make the deal. 3. The general manager, Wes, came out to personally thank me and even took time to visit with me while waiting for paperwork to be drawn up. Overall, it was a surprisingly easy experience. Even though it is out of the way and not local for me, I won't hesitate to go make the trip back for service when the time comes. I will update that experience as well when the time comes. Until then, I do hope they don't chang the small town, friendly feeling. read more

This was the best car buying experience for us. The people were incredibly friendly and knowledgeable. Brad did an EXCEPTIONAL job at making us feel comfortable.....like we were family. He's very knowable about the car and could answer any question I asked. He stayed with us even after everyone had gone home to go over our new vehicle, setting up the technology and making sure we were comfortable with everything. He even called me on my way home from the dealership to make sure I was ok with the settings on the car. So very thankful for that. Definitely went above and beyond what I expected. Other people we came into contact with there were also kind and helpful. Robert, the general sales manager, made a point to greet us. My husband had a nice conversation with him about horses and land. Kevin in the finance department made it smooth and easy to get the necessary paperwork completed so we could be on our way in our new Palisade! A very delightful young man. Thank you to everyone for making this the easy car buying experience for us. read more

Buying a new car at Clay Cooley Hyundai Terrell was an absolute pleasure! From the moment I walked in, I was greeted warmly and treated with genuine respect. My salesman, Dillon, was outstanding--friendly, patient, and extremely knowledgeable. I already knew what I wanted and they had everything filled out and ready to go and I was able to be in and out within an hour. Dillon made the entire experience smooth and stress-free, answering all of my questions and making sure I felt confident in my decision. Driving away in my new Hyundai was such an exciting moment, and I can honestly say the whole experience exceeded my expectations. If you're buying a car, I highly recommend Clay Cooley Hyundai Terrell--and definitely ask for Dillon. He'll take great care of you! read more

This is by far the best service department in a dealership I have ever dealt with. Every time I have needed service they always exceed my expectations. Seriously, NO joke. They are a dealership that is proactive, efficient, knowledgeable, kind, considerate, helpful and above all in a speedy manner. They washed and vacuumed my car FOR FREE! They have earned my total trust, loyalty and business. I cannot adequately describe the outstanding service I have received specially from Heather multiple times. Levis, James and Selby in the service department are top notch as well. Thank you, Clay Cooley for providing employees that demonstrate competence and true professionalism. read more

I recently bought a used car at Clay Cooley Hyundai in Terrell. It was a superb experience. I came in to the dealership just before they closed for the day, but they stayed late in order to process my paperwork and complete the sale. Wesley, the manager, and Daylon, the sales person, were both very helpful and low pressure. I was buying the car for my son, and I didn't realize that my son would have to sign the paperwork in order to have his name placed on the title. Daylon voluntarily drove all the way out to my house the next day to have my son sign the papers. Both men bent over backwards to make me satisfied. DEFINITELY A FIVE STAR DEALERSHIP!!! read more

I recently towed my car to the Hyundai dealership in terrell to get a new battery and I had a really great experience. James helped me through the entire process and made everything feel simple and stress-free especially since it was my first time bringing my car in. He was professional, patient, and explained everything clearly so I knew what was going on. I also appreciated that I brought my car in pretty dirty and got it back looking clean, which was a nice surprise. The level of service I received went above my expectations. Overall, James provided excellent customer service and made the whole experience a positive one. Ask for james! read more

My visit was for the 5,000 mile checkup for my new Tucson to change the oil, rotate tires, etc. i wasn't expecting much so was very pleasantly surprised at how much my expectations were exceeded. For example, i arrived early and my car was taken in right away, there was very little attempt to to upsell me (I was expecting some) and a car wash was even offered. Everything was finished very promptly and I was on my way with plenty of time to get things done that I had written off because of this visit. i felt everything was handled very quickly and efficiently and to my satisfaction. read more

I had a great experience at Clay Cooley Hyundai in Terrell Tx. I never felt pressured or disrespected... Jerry , the salesman was very honest and helpful. I was able to get just what I wanted and at a better price than I expected . Lorenzo the finance manager was able to explain things clearly and I felt that he cared if I got all the warranty coverage that was available-which is better than anything I've ever heard of. 10years or 100k miles - bumper to bumper For a very low cost read more

I had my car serviced yesterday at Clay Cooley Hyundai, Terrell. Selby, James & Nathan are all wonderful. I went for routine oil change. They are helpful, knowledgeable and kept me informed of the progress. The only concern I have is that I expect to get my car back the way I came in with it. The techs did not put everything back the way it was. It's minor, but, I have high expectations, just like this dealership does. Other than that, it's always been a very pleasant experience. read more

Selby was so welcoming, professional and informative! Many people prefer not to go to the dealership to service their vehicles because they feel that they may get financially taken advantage of; Selby was so very upfront with everything that was only necessary according to the mileage of my car, and explained to me what service was absolutely necessary. I appreciate how honest Selby was with me; I will definitely be back to service my vehicle in the future. read more

I would highly recommend Heather. She is very knowledgeable and very helpful in making sure you get the service you need. I was faced with not having enough money to pay for my repairs because I had to pay to get my car towed to their location. She told me about financing to pay for repairs. Since my credit is not too good I was scared to try. Thank the Lord I was approved and drove my car home the next day. Thanks Heather Trammell your awesome!! read more

such a wonderful team of people, I mean I feel like they all work together so well as a team to make things happen smoothly and I couldn't be happier with my purchase. Jerry and Robert both helped me learn so much about my new car and they are always willing to help with further questions. Wesley and Avery to an amazing job as well. These people really make you feel at home and like you are family. I recommend them 100% read more

Andrew Hogan is the reason I'm giving this location 5 stars. He did a phenomenal job helping me into my new vehicle. He displayed professionalism and total confidence in his salesmanship and I'm highly satisfied with the outstanding work and integrity he's conducted and will continue to provide for future clientele. If I need a new vehicle in the future, I know where to go. ​​​ read more

Huge shoutout to Brent Billingsley at Clay Cooley Terrell! This is my 4th Clay Cooley car, and Brent went above and beyond to find the specific Tucson model I wanted, even driving it from Sherman himself. The deal was easy and painless, and Robert Curry, the manager, provided great service finalizing everything. Thank you!! #Car #Service #Dealership #Tucson read more

For a rainy day, the service was excellent. I test drove two vehicles in the rain and the team was top notch. Thank you for going all out to make our purchase perfect on a gloomy day! The vehicle is saw online was waiting for us up front when we arrived. AMAZING STAFF & FINANCE WENT SMOOTHLY! THANK YOU ANDRE HOGAN FOR THE EXCELLENT SALES SERVICE read more

We had a very good experience, we stopped in as we had got a notice from the dealership in Mesquite for 0% interest on the Santa Fe. We had a 2020 Santa Fe, we traded that in got a very good deal. They worked with us getting the payment amount we wanted. Brent was an excellent salesman. Everyone that worked there was very nice and helped us read more

Omg!!! Listen, this is the only place I'll go to be for my car. Selby in Service is absolutely wonderful and teaches you a lot about your car. Brent, my sales associate, was very hands on and listened to me. Then there's Daniel, the sales manager, phenomenal!! Everyone was so helpful and more than accommodating. I truly loved my experience! read more

My overall experience was great to excellent, even though the service was not fully completed due to a problem with the tire that could not be resolved, but by replacing at least two tires. The service rep explained the situation completely and extended my options fully. Very helpful, knowledgeable, and professional staff working here! read more