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    Avada Hearing Care Center

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

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    9 years ago

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    Eastpoint Audiology

    Eastpoint Audiology

    4.3
    (6 reviews)
    10.2 mi

    My husband needed new heating aids and decided to research his possibility of locations to seek…read moretreatment. He had been going to Heuser Hearing for years but felt that business had gone down through the period he had been treated there. In his research Eastpoint Audiology got continual five star ratings. Making the first appointment was a breeze but he went in cautiously and did not want to make a commitment so he booked a consultation. We both attended the appointment and knew immediately this was a reliable business and the audiologist we were seeing was fantastic. She explained the different hearing aids available and what the strengths and weaknesses were of the different hearing aids. She was able to see how old his current hearing aids were and when his hearing was last tested by looking up something online. We discussed the change in insurance that was going to happen the first of the year and if the coverage was going to affect the price. The Audiologist was very patient and thorough and we knew this was the place to go. To make a long story short my husband had his hearing tested and chose the appropriate hearing aids to purchase. They were the updated version of what he had for years. In setting up the hearing aids the Audiologist was shocked at features he had that were never explained.The purchase was made and financing was offered for one year zero interest. We have been back several times to tweek the settings. Making appointments are always simple. Everyone in the office is excellent at their job. This is truly a five star experience! 2026: 001

    I scheduled a hearing test and requested my insurance coverage be checked prior to my visit because…read moreI was not sure if they were in-network or out-of-network with my insurance. They sent me a written email confirmation that they had checked my insurance coverage and 100% was covered with no co-pay. One month after my appointment they billed me and tried to blame the insurance company. BEWARE, they are not honest! They violated the Good Faith Estimate federal law.

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    9/9/25 informative pamphlets
    9/9/25 informative pamphlets
    9/9/25 check in window
    9/9/25 check in window
    9/9/25 sign about balance

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    9/9/25 sign about balance
    Heuser Hearing Institute

    Heuser Hearing Institute

    3.8
    (16 reviews)
    7.9 mi

    First rate. Love the audiologist Challen and looking forward to my CI activation on the 13th. If…read moreyou are needing an ENT, I highly recommend this place

    It's past time to update our review for Heuser Hearing Institute. About a year ago we noticed a…read morevast difference in our visits to HeuserHearing Institute. It took a while to figure out what had changed so we patiently kept appointments while trying to identify our dissatisfaction with this business. First, the communication and ability of the front office staff deserves a one star. The staff has a snarky customer communication on even the easiest aspect of their job, namely sign in and scheduling appointments upon completion of the current visit. Additionally with no notice on one visit we were presented a bill that they wanted paid at the time. This was a first for us so my husband inquired what the bill was for. Neither front office person could tell us what the invoice was for. They did agree to let us mail a payment since we had no advance notice there would be a charge. As for the visit with the audiologist we began realizing the visits were used more for teaching future audiologists. When we first got started with Heuser Hearing we didn't realize they were a teaching Institute. The price doesn't reflect a savings because this.

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    Paintings for sale to support Hearing and Language Institute
    Paintings for sale to support Hearing and Language Institute
    Information and pamphlets to educate the patient
    Information and pamphlets to educate the patient
    As a Hearing Institute donations are always welcome

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    As a Hearing Institute donations are always welcome
    KentuckyOne Primary Care

    KentuckyOne Primary Care

    3.0
    (1 review)
    1.2 mi

    SLOWWWW! Wanda is…read moregreat and the staff is very nice! Wait times are pretty difficult to deal with. I had an appointment take almost an hour and was only seen 10 minutes of it. The second appointment was 15 minutes of actual time with the staff and 75 minutes of waiting around. I wish I was joking. I was told I would get a referral but nobody called to schedule it. Every time I call this place, I'm on hold for a minimum 15 minutes or sent to voicemail. I'm currently on hold and have been for 25 minutes! Come on! I really like the people, but my goodness, so slow!

    From the owner: KentuckyOne Health was formed when two major Kentucky health care organizations came together in…read moreearly 2012. KentuckyOne Health combines the Jewish and Catholic heritages of the two former systems Jewish Hospital & St. Marys HealthCare and Saint Joseph Health System. In late 2012, the organization formed a partnership with the University of Louisville Hospital James Graham Brown Cancer Center. The nonprofit system is committed to improving the health of Kentuckians by integrating medical research, education, technology and health care services wherever patients receive care. KentuckyOne Health has more than 200 locations including hospitals, physician groups, clinics, primary care centers, specialty institutes and home health agencies across the state of Kentucky and southern Indiana. KentuckyOne Health is the largest health system in Kentucky.

    Avada Hearing Care Center - audiologist - Updated August 2026

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