FORTUNATE to find Avalon Heating & Air We've had to replace our 4 zoned a/c units more than anticipated in our 16-yr old house. After receiving estimates from my previous vendor and quotes from several other prominent HVAC companies Avalon offered the best price and value for a 3-ton system. Nilton really worked with us on timing and our needs. Plus they genuinely seemed to care. Luis and Jenya, the installers. were on time, thorough & conscientious. They even finished faster than I expected for removal of old unit from an upstairs closet and installing new air handler and outside condenser for a 3-ton system. Plus the fact they immediately registered the warranty (10 yyrs parts/one yr labor) online was impressive. I had a bad experience after some 4 units were sold/installed by a more well known Jacksonville company that was more interested in their profit margins than standing behind their systems. Fortunately, I discovered Avalon through an ad in a local community journal. It sounds like a cliche, but Avalon really makes you feel like family. -"Cool in WGV thanks to Avalon" read more

I cannot say enough great things about this company!! If you want honest, quality work these folks are it! They saved me sooo much money over the past 2 years. They never upsell and always tell me if it can be fixed and how we can get more life out of our system instead of coming in wanting to replace. These people ( Alex, the service manager) will alway have the customers best interest at heart and that is not easy to find these days. I would definitely recommend this company and now they have an electrical and plumbing devision so its one stop for all!! Thank you so much, Alex, Keep doing what you do, we love you!!! read more

The best and most thorough HVAC outfit in the city. Priced well and will only charge when the job is done correctly. One of my rentals has two HVAC units which had both been acting up. When Avalon did their service call, they only worked on one unit because the other one stated working. A week later, the other one failed and they came and fixed the failed unit for free. I will only be using Avalon for all of my personal and business HVAC needs in the future. read more

We've had some issues with the AC that either couldn't be found or someone else didn't care to check deep enough. He came in, very professional and was able to break down the issue in a way that we can understand( we aren't AC savvy) and resolved our issue in a timely fashion. We thank you so much for helping us get the house cooler and the AC functioning properl! hands down, will be recommending to anyone whom needs a trusted professiona. read more

Vitali provided outstanding service from start to finish. He was professional, knowledgeable, and took the time to explain everything clearly. He diagnosed the issue quickly and made sure the system was running perfectly before leaving. You can tell he truly cares about the quality of his work and customer satisfaction. Avalon Heating & Air did an amazing job, and I highly recommend Vitali for any AC or heating service! read more

As a contractor, having a reliable and trustworthy HVAC company is a must. Avalon is quick to respond, honest, and goes above and beyond. They truly care about developing lasting relationships with clients big and small. Rosa is a pleasure to work with. Every work order I call to follow up Rosa has all the information and has already completed the task. They do what they say and when they say. Great service! read more

The folks at Avalon are truly amazing, they put in a complete new Carrier system in our house yesterday. Everyone from the owner down to the install helpers were beyond fantastic. Aaron helped choose the right system for our house, answered all of our questions and concerns then got us a wonderful price. The install team were equally amazing they worked so hard in this unbearable heat thank you guys. read more

Mr. Dimitri and Mr. Max did an amazing job fixing my AC system! They were both so kind, respectful, and professional the entire time. They made sure to ask before doing anything and explained everything clearly. Such sweet and genuine people -- you can tell they truly care about their customers. I really appreciate all their hard work and would absolutely recommend them to anyone! read more

I am a realtor and have a listing that needed some air conditioning repairs and Avalon had a warranty with the seller. They came immediately, did a very professional job (especially Andre, the repairman). They are courteous, friendly and go out of their way to accommodate what you need. I would recommend them to anyone who needs the services they provide. read more

We recommend Avalon Heating and Air company to anyone who is looking for an honest company that you can trust. They are not pushy and their prices are unbearable! They installed our system quickly and efficiently. Love the customer service and the technicians are respectful of your home. Hands down the best AC company we came across. Valentina Rymar read more

Ivan A came today to do our 6-month service. He was incredibly friendly and kind. He was right on time. He made sure everything was in perfect working order and explained everything he was doing in a very easy to understand way.. Ivan made good recommendations for keeping our system running smoothly. We will continue to use Avalon for our HVAC needs. read more

My AC stopped working - and I had to install a new unit. With "Avalon" company it was quick and easy and it did not cost me an arm and a leg. The workers were very efficient and even cleaned after the job was done. I would recommend this company for anybody's air/heating needs - as dealing with my AC problems was just a breeze this time. :) read more

Avalon AC truly has the most impeccable customer service, response time, and follow up. As a Property Manager they make my life 10x easier. I would recommend them and their stellar team to anyone! They are professional, kind, and honest. If you are seeking HVAC maintenance don't hesitate to give them a call! read more

Look no further for your next A/C. From start to finish, Avalon was courteous, honest and professional. Simply the best in the the greater Jacksonville area. They don't hard sell you a bill of goods, they just sell you quality equipment with a quality installation at an extremely reasonable price. read more

i chose avalon because of great prices and professional installation. i recommend them to you for all your ac and heating needs. also provided great customer service ,followed up with phone call after instalation . they also whent online and registerd my 10 year warrenty for me. read more

Professional team and great price. From the time they came to estimate the cost of a new unit 'till it was in and working was 3 working days. Inside and outside units both installed in one day, too. I would definitely recommend them to others! read more

Vitali from Avalon did an excellent job on the AC unit at our home. He was very professional, knowledgeable and explained everything in good detail. He got the AC working and is going to inform the company about his findings and recommendations. read more

Needed a new air conditioner unit. They gave me a wonderful price, much less than anywhere else. The technician, Vladimir, came and did an absolutely wonderful job. Very punctual, neat, courteous, and thorough. Do not look any further. read more

Vitali Did a fabulous job repairing our AC. The young man was very professional very thorough explained everything he did step-by-step. I would highly recommend having Vitali to work on your a great asset to Avalon Heating & Air. read more