I had such an amazing experience at this nail salon! From the moment I walked in, the atmosphere…read morewas clean, relaxing, and welcoming. The staff were incredibly friendly and made sure I was comfortable the entire time. My nail tech paid so much attention to detail--he really took his time shaping my nails perfectly and made sure the polish was flawless. I showed her a design I wanted, and he absolutely nailed it (even better than the picture!). Everything felt hygienic and professional, which is super important to me. Plus, my nails have lasted beautifully without chipping. If you're looking for quality service, great customer care, and stunning results, I highly recommend this place. I'll definitely be coming back!

I have noticed a change in quality recently. My manicures (no gel or dip) used to last well over a…read moreweek but lately they're chipping within just a few days. I also noticed they no longer carry OPI nail polish, which I believe made a difference in durability. I will look for another salon that uses OPI. Oh, and the last time I came, no one offered me a drink/water.

I have lived in Austin for three years. I almost gave up Hope to find someone who could do a decent…read morepedicure. Thank you Lee for the perfect pedicure. I am only going to AT Nails from now on. I always check the reviews before I go to a business AT Nails has excellent reviews and going there was worth it

Very good experience. Great job on feet and hands. Will return. Very cautious about safety and…read moresanitary equipment and surroundings.

Really hurt my toes last week and caused several cuts. I probably won't return here. I've given…read morethem many chances and the work is subpar unfortunately even though they are close by. With how many times they made me bleed it makes me question their sanitation too. They can be pushy if you just want a normal manicure and pedicure. One time started doing gel even though I specifically said I absolutely didn't want that. Off to search for a new nail place. I would encourage this place to have better shows on their TVs. Watching Vietnamese cooking show isn't what anyone wants to watch while getting their nails done (raw fish?). Instead of being like every other place, make your salon stand out. Specialize in safe nail procedures. You reuse a lot of equipment. Be known for healthy nails (not removing nail polish with a drill).

The good: they are really nice and I actually thought my nails looked great!…read more The bad: the guy scrubbed so hard on my foot that it took a chunk out of my skin. Months later, I still have a scar from it. (I won't go back because of that, so maybe just pay attention to how hard they scrub your feet!)

Beautiful as always. Thank you Hannah for exceptional work and great vibes. See you in a few weeks.read more

I'm really bummed to write this. Today the standard of care I usually receive at VIP Nails was not…read morethere. I was really disappointed in my pedicure. I usually see Tom for my pedicures- he's amazing. One of the best massages Ive found in the area. He hasn't been there the last couple of times I've stopped by ( I hope he didn't quit), so today I had someone new do my pedicure. It was the absolute most rushed pedicure I've ever had. She didn't ask what kind of pedicure I wanted from the menu, so she just did her own thing. It wasn't even the same as the basic pedicure- I've had that one there. The massage was 3 minutes and just not good. It's so hard to find a place that does good foot massages and quality pedicures, so I will probably give them another chance. But only if Tom or the owner is available.

Every time I come in, we are greeted with such great customer service! Mimi is hands down the best,…read moreanytime I come in to get a pedicure and have to bring my son with me she is so great at making him and I feel welcomed! Not only is her customer service great but she gives the BEST pedicures! I honestly don't think you could visit this place and have a bad experience, absolute best vibe ever!!!

I'm really disappointed. I'm admittedly inconsistent about getting my nails done, but this has…read morealways been my "home" nail place, so I've continued coming back because I trusted the quality and experience. Unfortunately, since the change in ownership, I feel like the quality has really gone downhill. I went in on my birthday hoping to relax and treat myself, but I left feeling anything but relaxed. Both of my service providers seemed very distracted throughout my appointment, and I felt like neither was really paying attention. My cuticles were burned multiple times, which was especially frustrating. During my pedicure, I also felt like the focus was more on upselling additional services than actually providing a relaxing experience. They used to be very reasonably priced, but this visit left me feeling like I was being nickel-and-dimed for things that used to feel included. I truly hate leaving a place I've considered my "home nail salon" feeling disappointed, especially on my birthday. I really hope they can get back to the level of quality and customer experience they were known for, because I'd genuinely love to feel good about coming back.

I'm not sure what to say about this place. Two very different experiences. I came in about a month…read moreago, about an hour before closing time. They were busy, but got me in and I had a top notch pedicure. It was excellent. Today I came in at 5pm. They were not busy at all, but they were done in about 20-25 minutes. Everything was fast fast fast. Fastest pedicure I've ever had in my life. It was like they were trying to help me catch a plane or something. They did so good last time I decided to come back. Today was the worst pedicure I've ever had in my life, so I don't think I can gamble on going back. Don't know what I'm gonna get.

I had a 5:00 PM appointment and arrived on time, yet I wasn't seated until 5:45 PM with no…read moreexplanation or apology. Before starting, I showed Lynn (the manager) a reference photo of exactly what I wanted. The photo stayed in front of her the entire time. She quoted me $75, and I chose two colors up front, which were also in front of her from the beginning. Halfway through the service, after acrylics were already applied, she told me the colors I had chosen were "for regular polish, not gel," and made me change them. I was very clear from the start that I wanted a sparkly base and chrome, which was clearly visible in the reference photo. She assured me that even though she was using a matte color, it would "end up sparkly." This was not true. She then applied gray over my nails, a color I never wanted or approved. The design looked nothing like the reference photo. When I finally spoke up, I was told that if I wanted my nails to actually look like the photo, the price was now $90--a price that was never mentioned before or during the service. Changing the price after the service has already gone wrong is completely unacceptable. The final result was nothing like what I requested and honestly looked terrible. I paid $70 for nails I hated and was extremely upset afterward. When I called the next day to explain that I was unhappy, Lynn yelled at me, told me that "anywhere else this would be $100," and dismissed my concerns. This was never about the price--it was about lack of transparency, poor communication, and misleading customers. This experience felt dishonest and unprofessional. I will be disputing the charge and reporting this business. I do not recommend this salon.

Ben did so good! I've never asked for a design before...so I brought in a picture and here we are!…read more Love.

I visited H & H Nail Salon on February 28th as a walk-in and have been sitting on this review for a…read morelittle while to make sure I reflected fairly on the experience and whether there was anything I may have misunderstood. After giving it some thought, I do believe I clearly communicated what I wanted, and I ultimately feel that I may have been overcharged. To start with the positives, I called ahead to see if they had availability for a walk-in. They told me it would be about 30 minutes, but I was welcome to come early and sit in one of the massage chairs while I waited. I appreciated that and did exactly that. It was relaxing to sit in the chair while they finished with other clients. Once they were ready, my pedicure began. I originally selected a lower-tier service, but the technician explained the Detox Pedicure very well and suggested upgrading. I agreed, and overall the pedicure experience itself was pleasant. While the pedicure was being done, another technician started on my hands with the manicure, but when another walk-in client arrived, that technician left to start a pedicure for the new client. The technician finishing my pedicure then move to her station and continued with my manicure and applied the clear dip. It was a seamless transition and excellent team work. I will say that I did like the quality of her work on my manicure and the dip. However, I did notice something with my pedicure. I had asked for clear polish on my toenails, and while it was drying it looked like some white dust had settled on the polish. I was trying to figure out how to mention it, but when the technician later applied oil to my toenails, the white appearance seemed to disappear and the nails looked glossy, so I assumed it had just needed to be brushed off. When I took a shower later that day my nails looked like I originally saw with a white dusty and matte look to it with some spot shiny. When I went to the register, I was surprised that the total was $130 before tip. I had calculated the $55 Detox Pedicure plus the $45 dip manicure, which I thought would be around $100. I assumed I may have miscalculated and didn't question it at the time, so I paid and left a 20% tip ($26) for a total of $156. When I got to my car and reviewed the receipt, I noticed there was an additional $10 charge listed for a "Cuticle Trim", along with a $20 "Additional Charge". $30 extra on to the bill. At most salons I've been to, the price of a dip manicure already includes the basic manicure prep such as cuticle trimming and nail shaping before the dip is applied. I get my nails done fairly regularly, and this is the first time I've ever been charged a separate and unclear $10 cuticle trim and $20 additional charge fee on top of the dip manicure price. The menu did not clearly indicate this additional charge, and it was never communicated to me beforehand. While I did enjoy the service quality of the manicure and the overall pedicure experience, I was not happy with the final finish of my toenails and was especially disappointed by the lack of transparency in pricing. This experience left me feeling unsettled. Clear communication about pricing, especially additional fees, is important so clients can make informed decisions before services are performed. Unfortunately, I don't feel that happened here. For that I don't plan on returning.

Came in today for a quick removal and manicure. Jackie was my tech. She removed my red gel polish…read moreand gave me a beautiful short manicure. Also just to change things up a Little, I got a very light nude color polish for my nails. My nails look gorgeous once again.

Dan is so sweet, loved our conversation! Got gel x nails and there beautiful and teal.read more

Very professional and great service! Went in for an acrylic removal, I removed two of them at home…read moreand damaged my nail bed so I came in for the rest. They removed them without causing damage and were able to shape my real nails very nicely

I am so thrilled with my experience at Hydra Nails. This place is no frill ( I wouldn't call my…read moreexperience a "spa"), just straight to the point with great price - just how I like it!! I am very specific about my nail care; I do not like my nail beds or cuticles to be trimmed, but I still want them to look clean and neat. It can be hard to find a technician who respects this without making the nails look unfinished. Brian was absolutely phenomenal. He listened carefully to my preferences and was so gentle and precise. He delivered exactly what I wanted--my nails look immaculate, with perfectly polished color and incredibly neat, healthy-looking cuticles without any cutting. He truly understands nail health and customer service. I love my new nails and will definitely be requesting Brian next time I need my nails done.

I hate to write poorly, but this time warrants a bad rating. This is the second time I've come in,…read morewith an appointment already set and had to wait at least 30 minutes so I was able to have one of the services due to running out of time. My pedicure that normally takes at least 30 minutes was done in 20 and you can tell because the polish and cuticles are messy and the nails are crooked. Disappointing because it's so close to my house and I used to feel like I got good service here. I did mention that I think the polish job was done a little too quick and that it was bumpy and all that was done was an extra coat on top so most likely it's going to take my nails a whole day to dry, which I don't have. When I wake up in the morning, they are probably going to be even more messy. I will say, everyone here is very nice, but the lack of attention to schedule I think is causing the problems. I will not be back.

I've been coming to Pink Cherry for years and have seen several different stylists. This time I saw…read moreAshley, provided her with an inspiration photo and she made it happen. I'm so impressed and highly recommend her. Theresa did my pedicure and always does a great job (her warm personality is always welcoming!) and thanks to Yeremy for the nail art assist on the big toes. A true team effort today and I couldn't be happier. Thank you all!