I have lived at this property for almost four years now, and honestly, that would not be the case…read moreif it weren't for Wendy. She is truly one of the biggest perks of living here! Her competence, professionalism, and genuine care give me such a strong sense of certainty and comfort. I always feel heard, understood, and confident that whatever the issue may be, she is already on top of it. That kind of reassurance is priceless. I recently did a unit transfer, upgrading from a studio to a one-bedroom, and she made what could have been a very complicated and stressful process feel completely seamless. Throughout the entire transition, I felt so taken care of. She communicated clearly, stayed organized, and made sure every detail was handled smoothly. It truly meant so much to have her guidance during that change. I have left a car apartment complexes before because I didn't feel like the staff cared which to me is one of the most important aspects of an apartment. What really sets Wendy apart is the way she cares for every resident as if we are her own family. That level of dedication and heart is incredibly rare to come by. She doesn't just manage the property -- she creates a community where people feel valued and supported. I am so grateful for everything she does!

Good afternoon, I've lived in this property for eight years, and for the past year, Mr. Ramon has…read moreshown incompetence in not being able to process a transfer. That's all I'm asking. I've been here for eight years for legitimate reasons, which I explained in my document stating my urgent need for a transfer. My husband doesn't get any sleep because he works nights, and he can't sleep peacefully due to the children shouting, slamming doors, and a neighbor who keeps her belongings outside as if she owns the place. It looks terrible. When Wendy was in charge, everything was much more efficient, and solutions were quicker! So, I want to leave the property since they aren't processing transfers even though there are more than 20 apartments available. Mr. Ramon says they won't do it until October, and perhaps it's just inefficiency. Why are they playing with our money like this when we've been loyal residents for over eight years and have already filled out a transfer request to move to a better place in a quieter area.It's not a good idea to keep putting rude people in charge like that blonde lady who didn't communicate well or show respect to the employees or the residents.

I live there for 7 months, it was going to be a temporary stay. When it was time to moved, and did…read morethe move out inspection they charged me for paint, which I only had photos, no tv brackets. The paint was painted over paint When I moved in. Out of $500 I only got $200 from my deposit. Then on top of that the last utility bill they charged me $150 for trash. The rent might be a relief for some, but they will get you on the utilities and fees. The maintenance team responds quick, but they don't finish their job completely. They fix the problem but they won't clean the mess. And then they charge you at the end.

I lived at this location for 13 years. Not only did they not update the floors and paint they…read morepenalize you of you had maintenance needs. The maintenance team is awful. When I finally got new counters they raised my rent. If you are Short term it's fine but the utilities cost and rent increases are awful. They also have section 8 with people paying full price. The children run around unattended and have set fires and broke glass and the jacuzzi area. The office staff is so incompetent. They do not send paperwork on time and are never there. I can not stress enough to not rent with avalon or eaves communities.

I look forward to another year here. I wanted to say thank you to the Property Manager, Chrissy…read more She has helped me so much this past year. Thanks to her assistance, it made my decision easy when my lease came up for renewal. I recommend Mountain View to anyone looking for a perfect place to call home

Updated Review - June 2025…read more I've been living at this property since February 2025, now under new management. Since my last review, I've noticed that the property owner has made a few improvements. I also want to highlight that Christine and Cuca, the new management team, are fantastic--friendly, responsive, and genuinely trying to help. That said, I'd like to provide a full and honest update on my experience, especially regarding chronic issues that still need attention: 1. Pool Cleanliness The pool remains a major concern. Today, I found it disgusting, with trash, balloon pieces, and an excessive amount of leaves floating in the water. I even took the time to clean it myself using a water bottle because I was worried about children swimming in it. I understand the surrounding trees make it hard to maintain, but a pool skimmer should be made available for tenants, or staff should clean it more frequently. I don't want to bring my own just to enjoy a swim. 2. Jacuzzi Out of Order The Jacuzzi has never worked since I moved in. The switch makes a buzzing noise, but it doesn't function and never produces bubbles. This should be addressed, especially as it's advertised as an amenity. 3. Laundry Area Issues The laundry room is consistently dirty--socks and underwear left behind, lint filters not cleaned, and washers frequently broken. While the dryers work well, some washers have low water pressure, and the machines are overpriced, especially for debit card users (who are initially charged $8 for a $2.50-$3 wash). This is managed by a vendor, but the property owner should insist on full maintenance checks. It's frustrating to have to do laundry off-site when this amenity is supposed to be available. 4. Trash and Cleanliness Trash is frequently left around the property. The large trash bins are messy, and I've witnessed people rummaging through them, which is unsanitary. More frequent cleanups or enforcement are needed. 5. Pet Waste Some dog owners do not pick up after their pets, and I've stepped into dog poop more than once. This is a health and community issue that needs attention. 6. A/C and Thermostat Problems This is the second time I've had problems with the thermostat and A/C unit, which is especially uncomfortable since we live on the second floor. While the staff does what they can, I feel like they are understaffed for the size of the property. 7. Lack of Security Unlike my previous residence--Aspire at Alper in Henderson, Nevada--this property doesn't have regular security patrols. Aspire was pristine, and part of that was due to security walking the grounds to ensure people followed the rules. Here, when something happens (especially after hours), there's no one monitoring. A security presence would go a long way in deterring rule-breaking and maintaining cleanliness. On a Positive Note: The Property's Location This property is located at San Dimas Canyon Road, with a beautiful view of the mountains. It's surrounded by groves of trees and has a large, green courtyard with lush grass. It's very peaceful, and I love waking up to this view every day. Considering it's in Los Angeles County, the price point is very reasonable. Living in San Dimas almost feels like stepping back in time--it has a small-town, Midwestern charm, which I appreciate, having lived in the Midwest as well. Everything is close by--parks, stores, restaurants, and schools--which makes the location ideal. Final Thoughts: This is my honest, updated review. I truly hope that management and ownership take the issues seriously and address them. This property has great potential, and the new management team is doing their best, but they clearly need more support and resources to improve things for everyone living here.

It's been about a month since moving in and I've got to say, it's been absolutely wonderful. It's a…read morepretty quiet place and the people I've met have been very friendly. They also maintain the landscaping very often. The beautiful part about living here is that everything is within walking distance. Stater Bros has been almost a weekly visit and being able to walk to Regal Edwards in less than 5 minutes is awesome. There's also a few gyms in the area as well as a Target down the way. If you're feeling hungry and do not want to cook, there are a few restaurants you can check out. Down the street is Old Town La Verne with nice shops and even more restaurants. I think the best part of this place is how great Erik's help was when my significant other and I moved in. He made it absolutely easy and left a great impression on how living here would be. He was helpful, kind and personable which eased our minds as we made the transition from our last apartment to this awesome place. He made sure to answer our concerns quickly and always asked if there was anything else to make our stay much more comfortable. You know how great a place will be when management goes above and beyond. We are excited and looking forward to our stay here. This place is great!

Very helpful manager name Eric. He made sure I was taken care of and did whatever he could do to…read morehelp. Super great place and quiet and nice. Super star management here. This place is amazing!!!

From the minute we decided to buy our outdoor kitchen, the team at Tropicana was amazing! I had so…read moremany questions and they were always happy to answer promptly. I highly recommend going to their showroom to select your colors. They were very patient with me (and helpful) when I went with my daughter. The installation went beautifully, they were on time and so respectful of our property. They even worked with our electrician when he was installing the ground lines. Since the install, the team continues to answer our questions about little things. The structure is super high quality and beautifully crafted. We couldn't be happier with our decision and highly recommend Tropicana.

The entire team (sales, builders & installers) were great. Everybody was professional and…read morecourteous. Teams were punctual and cleaned up afterwards. Turned out better than we anticipated.

First Review?! What an honor. Well, where do I start. What a…read moreGREAT place to live! Very well maintained, pet friendly, easy access to freeways, amazing neighbors and a 10 minute walk from Old Town San Dimas. Living on the lower level treated us well. Very spacious patio, plenty of storage space, A GARAGE, gated parking and my personal favorite an in-unit Washer and Dryer. We really loved the layout too. A small entry way w/ coat closet connecting to the nice sized living room and wrapping around into the kitchen. (stove & dishwasher included) Then there are 7 steps leading to the bedrooms and bathroom. (not all layouts include stairs) Our apartment manager is AMAZING. Really on top of her game w/ repairs and inquiries. No complaints here. If your looking for a new home in a safe & beautiful neighborhood, then this complex should be at the top of your list.

I lived here for a year and a half and I enjoyed it. The land lady Patricia was very nice and…read morealways called me back in a timely manor. If any repairs ever needed to be made they always handled it the next day. Neighbors are all very friendly. The only down side I had was that there is only 6 guests spots and my parking spot was far from my apartment which was an issue since I had a newborn. Overall nice place to live.

I have been living here for only a few months, but I KNOW this is one of the best apartment…read morecomplexes in the area. Pauline, the manager, does an incredible job keeping this a safe, quiet, and beautiful place. Her rules can be a little strict at times (i.e. no hanging wet clothes to dry on your balcony), but they're out in place to keep this place running as smoothly as it does at a price that is easily accommodated. Everyone I talk to wants to try and move here once their own lease is up. Nice pool, laundry hook ups, central AC. What more can you want? The only negative I have is that if you have more than 2 cars, parking is a nightmare. You'll have to buy a parking permit from the city or park in the businesses across the street

This pt is reasonably priced for families and everyone minds their business for the most part. They…read moreare a family oriented apt complex. Bryan the Manager genuinely cares!

Living at San Dimas Village Apartments was a really disappointing experience. The biggest issue was…read morethe manager, Bryan Jacobs. He was incredibly unresponsive and honestly just lazy. Getting him to respond to emails or calls felt like pulling teeth--even for important issues like maintenance or safety concerns. He clearly didn't care about the residents, and it showed. Every request felt like a burden to him, and there was zero follow-through. It's frustrating to pay rent and live somewhere where management acts like doing their job is optional. Would not recommend this place to anyone as long as Bryan Jacobs is managing it. Save yourself the stress and look elsewhere.

Property is an absolute shit hole. Can't tell you what's worse Between the rats and ants infested…read morein multiple buildings. dog poop covering the grounds and the water being shut off consistently once a week in the morning for hours for the last several years. You know how shitty it is to wake up and not be able to brush your teeth or take a shower before work because they can't figure out these water pipe issues in multiple buildings. The pool was covered in green slime for the better part of the year. I wish I could give negative 100 stars. Property owners consistently raise the rents on tenants and upgrade absolutely nothing. These owners are half ass slum lords at best. Do better you evil people :(

Daniel has been awesome. A great experience all round. The place is reasonably priced and the pool…read moreis really nice too. Easy parking with spaces included. I'm happy