Went to grab coffee at the La Verne Village coffee spot and decided to walk in the leasing office…read moreto check out their apartment pricing. The leasing office is luxurious. I spoke to the office staff which was very nice and courteous! They were all super friendly! I am not looking to move right away but am definitely going to come back when I'm ready!

I recently moved from La Verne Village and accidentally sent a package to my old address. DENISE…read morewent above and beyond to help me. She contacted the residents to give them a heads up, got my package and made sure I could pick it up. I wish Denise was in the office during my 9 year residency!!! Easy to talk to and took good care of me. As for living there for so long the maintenance staff was always helpful and efficient. But through the years things started to decline. The computers were down, fire pit never working, spa dirty or not working, and the over all aesthetic. If you live near building K The dumpster is ALWAYS overflowing due to the restaurant waste. Trash would be piled on the ground and smell. Not the best way to start the day especially because rent is not cheap. 5 stars Denise 5 stars maintenance 0 stars for upkeep and cleanliness of the grounds.

I wanted to take a moment to express my appreciation for the excellent work that your team has been…read moredoing. Despite some minor issues, such as the high rent and small gym, I've been very happy with my experience living in this apartment complex. This is largely due to the hard work of your staff. In particular, I want to recognize Gizelle and Cecilia for their excellent work at the front desk. They are always friendly, helpful, and quick to respond to any concerns I have. They also have candy. I'm also grateful for the maintenance team, who have been prompt and professional in addressing any issues that have arisen. Thank you for creating such a positive living environment and for the hard work of your staff in maintaining it. I look forward to continuing to live in this wonderful community if you don't raise my rent. Best regards,

So I'm not one to leave comments at all. Im one to just go about my day. And I get it, it is…read moreapartment living. This place made me want to leave my very first comment on somewhere. I've been here for 3yrs and it was a great place to live the first year and a half. After that, completely downhill like a rollercoaster at the fair grounds. Bumpy and rough. Thinking when is it going to break down. 2025 was the beginning of the sh** show. Water issues started happening. No water for a day or two. They stopped providing poop bags for dogs for months. Poo was everywhere. None of those poop bag trash cans were empty for weeks. To the top Security cameras don't work. None of them. One man got his truck tailgate stolen. Then another his motorcycle stolen. People have gotten their cars broken into. Asked for a light for my carport above my truck. A year later still nothing. In the dark 2026 water issues again. Then the big one. No hot water for 6 days. They throw bandaids on everything. They fixed my shower floor not the bathroom floor shower floor the second time and come home from vacation after 8 days and the job wasn't even finished and closed the work order. Chemical dust everywhere from the plaster and concrete they did in the shower. The WHOLE unit was covered in it. Like if you jack hammered some concrete in my place. I asked for a sliding screen door for what happened and nothing. They didn't even talk to me after the issue the next day. This place is not worth the money anymore. If you move here, stay for one year just to lay your hat. It sucks because I love this town of La Verne that I grew up in and at one time enjoyed calling this place amber ridge, home. My lease is up next month so good luck to everyone at amber ridge. This place is rotting... The units and from within management. P.S. Anthony the maintenance guy is a good dude. Give the guy some help or the last good hand there will be leaving as well.

It's been about a month since moving in and I've got to say, it's been absolutely wonderful. It's a…read morepretty quiet place and the people I've met have been very friendly. They also maintain the landscaping very often. The beautiful part about living here is that everything is within walking distance. Stater Bros has been almost a weekly visit and being able to walk to Regal Edwards in less than 5 minutes is awesome. There's also a few gyms in the area as well as a Target down the way. If you're feeling hungry and do not want to cook, there are a few restaurants you can check out. Down the street is Old Town La Verne with nice shops and even more restaurants. I think the best part of this place is how great Erik's help was when my significant other and I moved in. He made it absolutely easy and left a great impression on how living here would be. He was helpful, kind and personable which eased our minds as we made the transition from our last apartment to this awesome place. He made sure to answer our concerns quickly and always asked if there was anything else to make our stay much more comfortable. You know how great a place will be when management goes above and beyond. We are excited and looking forward to our stay here. This place is great!

Very helpful manager name Eric. He made sure I was taken care of and did whatever he could do to…read morehelp. Super great place and quiet and nice. Super star management here. This place is amazing!!!

The Pines is a hidden gem! Great amenities, beautiful landscaping, and friendly staff. While you do…read moreshare walls with your neighbors, it definitely felt like our own little haven (bonus points for no upstairs neighbors). Unfortunately we did outgrow our unit so we recently had to move, but I'm lucky to have called this place home for 3.5 years. While most of what I have to say is positive, there are a couple of issues that I think are worth mentioning: -For a 1 br, there is little/limited in-unit storage space. The water heater and the washer/dryer (even though I loved having an in-unit washer/dryer) take up a lot of potential cabinet space. -Some neighbors are not very considerate when it comes to respecting reserved parking spaces, or picking up after their dogs. -We found a lot of spiders finding their way into our unit. At the end of the day, I'll definitely miss this place and will always consider The Pines as our first family home.

Poor communication after I sent in all my info and did not call me back when I tried to get hold of…read morethe leasing office. And led me on for a couple of weeks saying my application was great.

I've had the pleasure of having David come out to repair different things In my apartment and every…read moretime he's been professional, knowledgeable, and gets the order completed right away. If you're looking for a great a great community that's quiet, peaceful, and clean then I highly recommend Avalon San Dimas !

Great place to live!…read more I've really enjoyed my time living here. The apartments are modern, clean, and well-maintained, with plenty of natural light and great layouts. The management team is friendly, responsive, and always willing to help -- maintenance requests are handled quickly and efficiently by the best David & Bryan!! The community itself feels safe and welcoming. The amenities, like the pool, gym, and common areas, are always kept in great condition. Parking is convenient, and the location is ideal -- close to shops, restaurants, and easy freeway access. Overall, it's been a great experience living here. I'd definitely recommend these apartments to anyone looking for a comfortable, well-managed place to call home!

My mother lived in Claremont Park for 2 1/2 years, and it was a godsend for us. This property is…read morequiet, extremely clean and well-maintained. George, the property manager, does an amazing job and is incredibly responsive and kind. Alfaro, the maintenance manager, was also very responsive, and all maintenance concerns were addressed with minutes of them receiving it. It is close to the village of Claremont and has nice pathways throughout. I would recommend these apartments to anyone.

I have lived at this community for several years now, and am so thankful for management! Any issues…read moreare quickly addressed, and it is still a quiet and lovely community- Highly recommend!

I'm having a hard time believing some of these reviews are real. I've never written a review like…read morethis but I've also never lived in an apartment with such a careless leasing manager. Since moving in about 6 months ago my experience has been a nightmare dealing with Rats and huge roaches (there's been other issues but these are the biggest problems). There are rats living within my walls. The scratching and thumping coming from the bedroom walls (upstairs) keeps us up some nights. My children and I are completely disgusted, and horrified to think one of these rats will make its way into the apartment. Ricky is fully aware of my situation as I am constantly keeping him up to date with emails including videos of the sounds from my walls and photos of roaches and rats, even though I don't get a response I am still sending him emails. Pest control came out twice but the problem still persists as their only solution was to place more traps and rat poison outside of my apartment, but that doesn't stop the rats from entering into my walls. There is no sense of urgency to find the entry points and close them. I've asked what the next step is to solve the problem, no response with a solution. I finally got a response from him a couple of weeks ago after I sent yet another email about the problems still persisting and explaining that I was ready to write an honest review due to the lack of solution, and his response was him defending himself stating he has sent pest control out and that there hasn't been any recent rat activity detected on their end, sounded like he was insinuating that I'm lying. Clearly there IS recent rat activity as I am still sending new photos and videos of the rats and roaches. Pest control has sprayed my apartment, but it's done nothing for the roaches. Waking up to huge roaches every morning has been depressing, my son recently saw one on his pillow so he slept on the couch because he was grossed out. Moving here was a complete waste of my time and money and I'm counting down the days to move out of here.

I have been trying to get in touch with someone for months and have left three voicemails. The…read morephones are never answered and zero return phone calls. Huge red flag and a shame on managements part.

Absolutely hated this place They are for sure going to…read moredouble charge you when moving out You are going to regret moving there Terrible management, they are going to blame you for everything that happens instead of helping you out Lived there for 2 years and they were charging us more every month SAVE YOUR MONEY YOU CAN DO BETTER

Plum Tree has been a really nice place to live. Julie is very nice and friendly, and the neighbors…read moreare nice as well. I have actually lost my wallet around here and one of the neighbors returned it to Julie to give back to me. Amazing! Love that it is very convenient -- a 15 min walk to the village. Maintenance is great -- they are quick to fix problems. My washer was leaking and of course it had to be a Friday at 4:40 pm, but someone came to fix it immediately. We are moving out of California for work but we will miss this place!

I love living here! It's very nice and peaceful and all the…read morecomplex amenities are amazing! The Manager Camille Johnson, and her team are very helpful and always on it! I highly recommend Monte Vista Apartments to anyone looking for a home in the area.

We lived in Monte Vista Apartments from 2018-2021. When we had to move due to unfortunate health…read morecircumstances we were devastated. But once things improved and we were able to we returned last May. And still love it more the. Ever! The landscaping and pools make you feel that you're on a resort. The walls are thick, so I hardly ever hear my neighbors. The office staff, especially Terry and Cassandra are the best human beings in the world! They care, kind and honestly amazing to be around. I am honored to be a resident at Monte Vista

We came in for a tour and while we chose a different property, the process of touring and the…read moreproperty itself was nice. I liked that there was a lot of trees which was surprising for the area it's in. Community seemed quite and clean. They have upgraded some apartments with modern stainless steel appliances but some have your standard white ones. They do offer an option to upgrade appliances for a fee. A good place to check out if looking for your next home! Thanks Chloe for your time and attention through the process.

So I noticed all the old reviews were deleted. ..FYI. I…read morelived here 6 years with my family and watch this place go majorly down hill. First off these are NOT luxury apartments. The kitchen is all your basic cheap laminate. Theres crown molding that only goes through half the living room and the appliances are crap. We went through 1 microwave, 2 washers, and 3 dryers. The first two dryers killed so many of our clothes because if a shirt had screen print on it the dryer would catch it and twist it up and it would have to be yanked out between the door and the part that spins the clothes. Only the downstairs units have the hard floor and door bells. The side exit gate is always broken and it would stay open for months. There's already a transient problem in that area. You have people constantly trash diggin through the dumpsters and homeless people walking in and riding their bikes through the property. Also we've come across them sleeping on our stairs at night. No night security and tons of people without parking passes would park in the lot. My car was keyed the first year living there. Constant calls to Upland PD cuz of all the ghetto people in our building fighting each other and yelling outside at 2am. The only cameras on property are over the office. And at the gates. My car was involved in a hit and run in our parking lot and the office claims they could not release or let us watch footage of the person who did it nor would they look. So instead of being able to catch who did I I had to pay for my car to get fixed. The front call box never works. I know this because my friends dropped off my kids after school during the week and could never get in. So they would have to wait till someone let them in or came out. They didn't have maintenance for a bit so having anything fixed was a waiting game. They had someone really good running their maintenance team the first few years we were there. He was the only awesome thing about that place until I heard the manager let him go. The office staff has been a revolving door as managers have changed and staff were constantly new. No one ever answers the phone or returns your message. The last 2 years we were there they hiked the rent up 10% yearly. In this complex you have to pay for trash, water, sewer. I've lived in many other apartments and never paid these things till I moved here. Also if you move out, don't clean. They take $200 out of your deposit to pay someone to come in and clean. I'm still dealing with the office on the amount we owe after move out. Even though I paid for the days on the portal I'm still being charged for more days. Plus your utilities are two months behind. So even though we are no longer there we have to pay 2 months of utilities because of their system. Stupid! Don't recommend.