We recently moved out of the Avana (now called The Guild, zero star name) after five years and they have been... complicated. The staff is generally decent-to-good, as they've always had really solid handymen (shout out to Ubaldo & Army specifically, the MVPs of this place). It's a good location in the center of the NoHo Arts District with easy access to bars and grocery stores with a decent pool and gym. But the building was poorly constructed and we had flooding nearly anytime it rained over the years, which was exacerbated dramatically during the heavy storms of early 2023. The vendors who came in to fix the problem had less than no idea what they were doing and had to fix the same problem at least four times. They never explained what they were doing, would routinely disappear without locking our door and were generally rude. Now if you're thinking "well, those are outside contractors", fair, except that's the root of the problem. The contractors and construction issues were all symptomatic of the ownership company that ran the building, Greystar, who DO NOT CARE ABOUT THEIR RESIDENTS ON ANY LEVEL. These people decided to basically blow up the building and remodel during the pandemic. Every day of quarantine/"Safer At Home" was jackhammers and destruction. Sleep was fleeting. If the building hadn't recently changed hands, and the staff weren't clearly trying their best in spite of corporate overlord nonsense, this would be a 1-star review. I cross-posted this between the new page and the only one and lowered the rating because honestly, the one month we lived there when Greystar wasn't actively trying to handcuff the staff and torment the renters was a marked improvement. read more

Greystar unfortunately doesnt care about their residence only the money they make. When I moved here I was told that a sundeck was going to get some renovations and with new deck furniture. 4 months later our world was turned upside down by the construction to the entire pool deck, pool, spa, planters, demoing concrete in front of my door and walkways, including bbq area, gym, lobby, access to mail, access to trash shoot, of course the sun deck, all planters and front area of building. The noise has been out of control. While everyone worked and schooled from home during covid lockdown, we could NOT. Imagine workers knocking on your door telling you you have to leave your home for the entire day or stay inside without leaving because they are working in front of your door, multiple times! The company has refused to reduce rent during this time. It is now 8 months in and the noise, limited access, hazards continue, not to mention not being able to use any amenity we pay for. Its horrible. - From a verified resident on ApartmentRatings I just saw the owners response. This is such a blow off. The company has no interest in doing what is right which is to compensate the renters who have had to live through this ordeal. Don't rent here! read more

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I've lived here for 5 years, and for the most part -- I've enjoyed it. Over the past year and a half, though, the property has become extremely corporate, caring more about the property and less about the tenants. And then an extreme situation happened to me that solidified the worst experience of my rental life. Two months ago, with all the rain, the roof sprung a leak. That leak manifested in mold growing in a leak spot on the wall. I reported it on January 12th, while also communicating to them that I have an extreme mold allergy. The on-site maintenance, Ubaldo (who's generally awesome and has been here for a while as well), showed up and wiped the mold off while they figured out alternative solutions. The mold grew back the next day, and they came to clean it with a more powerful spray. Then nothing happened for a week and a half. When they came in to knock out the wall, despite me telling them I had a mold allergy, they did not do proper remediation. They put a shoddy piece of plastic shoddily taped around a blower. The tape came down, and the blower proceeded to blow mold all over my apartment, until I passed out from an asthma attack that sent me to urgent care. After notifying, they came and retrieved the equipment while the rainstorms continued to blast Los Angeles without having fixed the leak. In the meantime, I asked to discuss rent compensation for the mold, to which they stopped communicating with me completely (I mentioned my attorney and my friend who works at the CDPH so they would take the situation seriously) for more than three weeks. Instead of communicating, they gave me a 3-day notice to quit and returned my partial rent payment. A week or so later, they brought in a dehumidifier with a filter. Because of the intermittent rain and the lack of fixing the roof leak, the dehumidifier ran for three whole weeks. Two weeks in, I hired my own mold expert to come in and test the area, which they found 24,000 spores of mold on the wall -- meaning they didn't properly remediate at all, put someone with a severe mold allergy at risk, and were planning on just covering the wall without handling it properly. They finally came back a week later and did a proper remediation, after sending them the report. It's now March 2nd, and I still don't have my wall fixed. They didn't even fix the leak until last Monday. To boot -- after having kept consistent communications and reaching out to corporate, they ignored me for three weeks, entered my apartment twice without permission leaving the door ajar and unlocked, and to BOOT -- told me that even though I couldn't sleep in my room for over three weeks because of the loud blower, dehumidifier, and air scrubber -- and was out over rent payments on urgent care, mold testing -- that they weren't going to comp me any rent whatsoever because it was "aesthetic". OH -- and on top of that, termites! To top this off, the elevator building permit is past due. The community grills don't work anymore. They told a guest of mine today that he couldn't use the gym without being accompanied by me personally, and the community is quickly escalating downhill with massive crime in the area (tons of cars have been broken into, bikes have been stolen, and they just started construction next door that starts at 7am). While I used to love this place, it's not worth the complete disregard and mistreatment -- and taking two months to fix an issue that could have been fixed in a week max, disregarding a tenant telling you that they have an allergy and you not handling it properly, on top of not even making anything worthwhile for a tenant that has been loyal? Nope. Never again. read more

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Aside from the on going construction and covid keeping us from our amenities i must say that the staff at Avana has done their best to keep us informed and still with a smile when we aren't. The Mgr's quick and kind reply shows her understanding of addressing our concerns and that goes along way. Besides not like it's there fault! The community activities is a great plus. I'll take the good over the bad any day! However, Graystar we can only take so much so please make some positive impact sooner than later and live up to your reputation so I don't have to come back and do another review with less stars. Just saying. read more

DO NOT RENT HERE! Full of scams, contruction and lies I applied paid my deposit and was approved and BAHAR called to tell me i could move in and everything was approved then called back hours later telling me he called the wrong application # to tell them they were approved mind u i still haven't received my deposit back. NOT TO MENTION HE SAID MY NAME . and all the amenities were supposed to be done by last year but the pool spa and gym are still under construction. DO NOT RENT HERE PLEASE READ REVIEWS BEFORE U Do. read more

Very shady experience at this property. Came in to view unit 106 and was told by the property manager Bahar that it was listed at a reduced rate and I should jump on it. I would be able to place a $200 holding deposit if I was approved because the unit wouldn't be ready until 8/6. Go to the leasing office to complete an application only to find out the unit wouldn't be ready until 8/18. After a back/forth with his "supervisor" about the exact date I was told due to their system I would have no choice but to pay my $500 deposit instead of the holding fee. Seemed strange you usually pay a deposit once you sign a lease, but no biggie I loved the unit. After getting clarity on the exact date so I could put notice at my current place, I paid my deposit. I was approved through the system immediately due to having excellent credit history. After providing my pay statements things got even weird. I could hear them in the office discussing my income and how it was approved right away because it was so high. I was told they would send a welcome email and then the lease for me to sign. I asked for a receipt but was told they didn't have one but he "promises" in front of his supervisor I would get my $ back. After 72 hours I would lose my $200 holding deposit but could get my $300. I insisted I receive something on paper just to confirm so they printed out a tenant ledger. He then says I will get a FINAL approval after they confirm my pay stubs are legit. So I pay my $ then you tell me it's not fully approved? 2 days pass no contact. I call but the supervisor claims Bahar is out sick so I'll get something from her. Nothing comes. I call back the next day he answers to say he'll send me the email. I get it review it only to find charges that were not agreed upon so I called back. He sends a NEW email in addition to the lease. The very next day he calls to say they have found something in the unit on 7/7 that will make the time longer and they have no idea when it'll be ready so I can't have it. The unit isn't being vacated until 7/27 so I knew immediately it was BS. He claimed I would get a full refund of my deposit and even my app fee since it was "their fault". After being rushed off of the phone with no real information I send an email so I can determine how long the refund would take and to have it in writing so I could get the hard inquiry removed from my credit. Still no response to this day. Interestingly enough, I now see unit 106 listed again to be ready on 8/18. At this point I will be filing a formal complaint with fair housing. It's not my income, it's not my credit and I came in well groomed. Just frustrating to endure scams and games and to see it listed from $2086, $2169, and now $2303 when he could've just said they wanted to increase the price and not honor the one I applied under. Will now also have to dispute the charge with my bank. Beware especially minorities when it comes to dealing with this company and property. read more

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I've lived at Avana going on 2 years I absolutely love living here both manager's are great. Bahar is very welcoming every time I need something And amber always responds quickly to any problem I have. The staff is very attentive I must say.... I love that they're dog friendly, they're also walking to distance to the grocery store & plenty of restaurants. The whole environment of the place is quiet & I can honestly say I have no complaints. Highly recommend!!! Thank you guys read more

This is such a wonderful place to live! From the very beginning of my search, Bahar guided me through the process and made me feel so welcome. When I moved in, my apartment was absolutely spotless, and all promises made during the leasing process were honored. I've only had one minor maintenance request in my time here, and Umbalto came to my aid within the hour to immediately fix the problem. The location here is absolutely perfect--just next to the new Amazon Fresh! My dog loves it here, as there's a dog run out back and plenty of safe streets nearby for longer walks. This is the nicest apartment I've had during my years of living in LA, and the service from the wonderful team here just makes it perfect! read more

We loved Avana! We only left because we were moving out of state, but we will miss them! Herica is wonderful and always happy to help with whatever you need. They do a ton of fun community things like comedy nights, movie nights, contests and so much more! Super pet friendly, and the common areas are always clean! You're close to anything you might need; food, bars, North Hollywood park, and the metro! Ubaldo the maintenance man is spectacular and always quick to stop by if you have any issues! I'd recommend them to anyone! read more

This place is overpriced, and under managed. They will without a doubt raise your rent once your lease is up, every time your lease is up, so just keep that in mind. It's really hard not to explode in rage when a new company buys the building your living in and does all sorts of unnecessary construction that completely disrupts your life (no exaggeration, I work at night, and the building was UNLIVABLE for a month and a half during the day... when I needed to sleep), and makes up for it by raising your rent to pay for the unnecessary changes. I also witnessed the incident with the bicycle thief and when I asked management about it after seeing the same guy in the building again, I was told it wasn't any of my business. Really? Someone's guest is stealing from (and violently threatening!) other residents and I'm just supposed to be okay with it? The gym is small, and so if a personal trainer is bringing their clients there it's disruptive to the people who (over)pay to live there- should be addressed by management. The back stairway door has been broken for over a year and slams very loudly when people go through it (I wasn't even very close to it and it bothered me)- should have been fixed long ago. The new management doesn't bother with making people pick up their dog's poop in the dog run, so it's gross. People are beginning to leave their trash in the halls as if it's their own storage space, and not the shared area that it is. (Funny how one person lowering the standards seems to spread to others if left unchecked) Management should have addressed it right away. The maintenance guy seems cool enough, and they seem to keep most shared spaces clean. No weird/bad smells aside from the dog run of course. The apartments themselves are nice with higher ceilings, nice sized patio (in mine), and washer and dryer in unit. The pool is shallow but nice for laying out in the sun. All in all, I'm happy to be done with it and on to greener pastures. P.S. it was better before Greystar bought the place. read more

I was on the search for a place to live last week before the month ended as a lot of people will do and was told by a good friend who know someone who lived there before. She said it was a nice place. From the start of getting there to the end it was the worst community i had ever been to. The appearance of the front is nice. Typical apartment community living. You walk up and there's a sign to call the leasing office and they will buzz you in. I did just that. a agent picks up and doesn't know where I'm calling from. Asked me if I wanted to make an appointment. I say that I'm out side and I'm still not understood. I finally and in and the agent who buzzed me in is on the phone. I walk to the second agent in the back of the office and I'm told "Because she buzzed you in, she will be helping you, so have a seat" Wow she wasn't doing anything and I have to wait while the other one is on the phone because she buzzed me in? We started the tour and was shown the available unit be for the model. I thought it should have been the other way around as a way to allow me to see the space furnished and the potential. I was also shown the parking lot and bike storage! Wow! throughout the tour she continued to ask us over and over if I had any questions about the very simple things she was showing me but could not answer anything that was important. Like Square footage or hours of amenities and when construction that was being worked on would be completed. After that she had us take the stairwell back up to the office and I was done! The rent here is way to high for not much of any thing and bad service! Don't move here! read more

After living here for a while, want to update a bit more. Do you like engineering? Technology? Science? Because you will hear it every morning at 7 AM, when planes fly in and out of Burbank airport! It gets really hot in the Valley during the summer. You've been warned. I hope you have a fan. Or better yet, income to run your AC. Spa is (actually) hot. It does foam though, but hey, isn't that what your shower is for? The gym is small, but really a blessing in disguise. Because it's so close, I can work out for 30 minutes or so every day. The coolest thing they have is the Perfect Pushup bars - probably much more effective than using their maximum freeweights (which do go up to 45 lbs). read more

This complex is great! Love everything about it, from the staff to the apartment! I'm excited to start my journey here at Avana!!

I have been a resident at this community for going on a year. May I say it hasn't been the best year I started off at this community having the best view possible, the best view I can ask for in North Hollywood, I was NOT notified upon renting this apartment that they were going to be construction right next to me! Literally out my window I can say "Hi" to all the construction workers literally! I have been in and out of the hospital due to the construction noise as it triggers me to have episodes! The apartment complex knows this! Today has been one of worst days when it comes to service as I had plenty before! The NEW COMMUNITY MANAGER MEGAN! has been the absolute worst I'll talk about there leasing consultant Bahar in a little bit, I first off called the office after 6 calls I got an answer by Megan. I went ahead and asked her if I was able to leave my lease 6 days early as Bahar in the past told me I can leave a month early which will be considered February 21st. As I'm able to provide a doctors not but you know how doctors are, sometimes it's hard to get an appointment early there weeks out. She told me no and my apartment was already rented out so I will not be able to extend. How is it possible that my apartment is leased out but my lease end date hasn't arrived yet? Idk but here it goes, I was off back Threatened by this woman Megan. She told me I'm going to have to magically pay for the upcoming resident Security Deposit,application fees and moving fees!! I still don't understand why I have to pay for these things! She then told me she can not talk to me anymore as I went into the office so she can get a better understanding! She then threw me out and told me that she will have corporate contact me which she told me this over a week ago! This woman is all lies! She broke out the lease then lied to my face and saying paying all there fee was in my lease term once she brought out the lease she was a loss of words and COULD NOT FIND THE SEGMENT! Please save yourself the headache Bahar has no personality and is very inconsiderate please just tour the community you'll see that for yourself! I had Flood problems, pest problems all that took a extended period of time to fix. My planking floor rises when you walk! There are better amenities and service in the neighborhood! The construction sounds at 7Am is not worth it! They try to renovate the apartment to get more money from you but Ava or shoooot Living at noho will be a better fit!!! Anywho I have gave them one stars because the Convenience to local stores is nice! Stay away from Bahar and Megan! Greystar needs better management! The lie they tell the lies!!! I had about 15 enjoyable days at this community and living here is not worth being scammed by them saying construction will not start or you can leave early but pay until the last day of the month or being Financially threatened!! Good luck on your move. read more

I was looking for a one bedroom apartment desperately in May, because I was living in a two bedroom previously but had to break my lease.... roommate ish. One day I took a walk and I bumped into Avana. I did a walk in that same day and the staffs were so welcoming. I am in love with the interior and exterior paint, they are not depressing unlike some other apartments. Avana is in a great location, the environment is clean, Staffs are nice and the Manager is awesome. One main reason I decided to live here is the manner of approach the staffs have. They have good communication with their tenants, and they are also respectful; that's one thing I watch out for when I meet people for the first time. Since I moved in, I have had no problems, it's a peaceful place to live. read more

I moved to Cali for a job relocation and I was lucky enough to find this community. I started working with Ian who was great and ended up finalizing my move-in process with Alex and Herica. Before I start reviewing the actual community, I should stress that Alex and Herica deserve five stars. No business/community is without issues, but every time we have had an urgent concern or problem Avana management has been responsive and tried to solve our problems as quickly as possible. Any maintenance requests were attended to within 24 hours and were fixed asap. No complaints on the management here whatsoever. In regards to the complex, we've loved our stay thus far. The apartments are nice and come with a balcony so you enjoy some sun while at home. The pool and Jacuzzi are always well maintained and is going to be very popular in the Valley summers! The gym is small and could use updating but does the job. There is a dog run in the back of the building that we've used but it has been getting smaller due to the construction behind the building. It will likely be finished in 2019 so there is a ways to go, but once it's done it will have a Whole Foods so that is a future win? The complex is in the Arts District so you have a number of nice restaurants and bars, theaters (including a Laemmle Noho) and the Metro is only a quick 5-10 minute walk away. It is in a great place and it is a great value considering the prices that other complexes charge for comparable apartments. All in all, we're lucky to call this place home! read more

This a great place to live, and Ian was wonderful during the move in process!!! I recommend Avana Noho if you're looking for a great place to live, and friendly staff! read more

Security & theft are a problem. My fiance caught a resident's boyfriend stealing his bike (it was chained to temporary scaffolding outside instead of to the bike rack in the garage, where he had chained it). In the garage, he found his cut chain amongst a pile of 3-5 other cut chains and his bike MIA. This is not surprising; my road bike was stolen last November, also from the bike rack in the garage, an area that should be safe (it is gated, but has no security cameras). We called the cops & during struggle, a used heroin syringe fell out of the dude's pocket. A week later we saw the thief biking through the garage on a new bike. I contacted management; their response: he only arrested for "possession of stolen merchandise not theft"; he is in the process of filling out papers to be a resident. How do thieves know whats in our garage? Because management leaves the door open at all hours of the day and night while people are moving in. The rent increase is insulting. Had we chosen to stay, our rent would have been raised $125/month. A $125 rent increase for an apartment in which we have to duct tape the freezer closed, use a washer & dryer that burns holes in our clothes, a dishwasher that destroys our dishes, all on top of not being safe because new management fails to appropriately screen new tenants, is RIDICULOUS. I spoke with the manager about the rent increase, especially considering the brush-in we had with another resident's heroin junkie boyfriend, she discounted it to $70/month & included a one-time use, $250 VISA giftcard. Is that really all you can do? No thanks. Ever since construction began on resurfacing the pool & hot tub (March 2012), the fire alarms have been constantly going off for no reason. Take this morning for example: alarm goes off 5 consecutive, starting at 6:45am, for NO REASON. My neighbor & I peeped out of our front doors at the same time, exchanged glances, said "Well good morning Avana NoHo" to each other in a shared distaste for the overly sensitive alarms, then closed our doors. I wouldn't be so upset about the alarms if this wasn't a recurring issue (I have spoken with management about the over-sensitivity of the fire alarms), & had it not woken me up early on one of the only days I have had work off & could sleep in on in months. When you come to tour the complex, management will not show you the apartment available for you to rent; you are shown a model. I guarantee the model is not the same as your potential unit in layout, square footage, or appliances. Having rented in Dallas, TX for 4 years, prior to moving to LA, the idea of renting a unit sight unseen is incredibly bizarre to me. Nevertheless, did it; we only had a weekend to find a place, toured the model, loved it, trusted managent, then signed on the dotted line. Our view is 100% different, our showers are moldy, lighting is bad, appliances are on the fritz; all little things that all pile up. The first week we were in the apartment, our kitchen sink was clogged to epic proportions. When we turned on the garbage disposal, a plastic fork, two wooden kebab skewers, & a handful of chopped up plastic silverware shot out of it into the pooled water in the sink. Really?! Management hadn't even checked to see if our sink was running properly before we moved in? Gross. The dog run area used to be nice, but lately it has become gross. Sprinklers go off at 10pm & 11:30am, both horrible times to water your lawn. As a result, the pee on the grass runs off the higher areas into the lower ones, where no grass grows due to acidity, along with a fair amount of excess water the grass doesn't take in. The watery mixture pools at the edges of the flowerbeds, kills all the grass around it, & destroying the landscaping. Tenants with balconies over the dog run dump their ashtrays into the area; I have to make sure our Pomeranian does not eat their cigarette butts. We have gotten into the habit of wiping our dog's paws EVERY time she comes in from outside because the likelihood of her getting them soaked in the pooled pee/water mixture or stepping in another dog's crap that their lazy owner did not pick up, even though a trashcan & doggie poo bags are provided by management in the dog run area, is highly likely. Bottom line, don't rent here. NoHo is trendy, but the area has not reached its full potential. We currently rent a 2bdr/2bth, under 900 square feet for $1960. We are moving to the edge of Studio City/Toluca Lake, a safer but less trendy area, at the end July, into a newly renovated town home. It was built in 2000, is a 3bdr/3bth, & encompasses 1800 sq ft. for $2100/month for a fixed rate over 2 years (that's only $70 more/person/month to double our sq footage). How did we do this? We are giving up the gym, pool, & hot tub we barely use due to construction in favor of renting from a landlord who owns & thus, really cares about his property & the tenants who live there. Which is the better deal? You decide. read more

I stopped in one day to inquire about a unit I saw online that would be available later in the month. The guy I met was not helpful at all and to be honest it seemed like he could really care less about my interest in becoming a potential tenant. I told him about the unit I saw online to which he told me was in the process of being renovated so I couldn't see it. I asked if he had any other units he could show me so I could get an idea of the floor plan etc and he told me there was one other unit but "someone is already interested in it", not that they had already put down a deposit but just that they were "interested" in it.... ok and? He then proceeds to point out that the leasing office is the same floor plan and then tells me to imagine the kitchen here and living room here etc etc. Completely unprofessional and not the kind of person I'd care to deal with if I were to move in. He didn't even bother asking for my name or contact information as most places who actually care about your business would do. read more

I just tried to come tour the community so I went to the door and you can't go in unless you call them from outside. So I rang them on the intercom and the lady ask how can she help me. I tell her I'm looking into a 2 bedroom and she just tells me she doesn't have any available. Like really?! So she wasn't gonna invite me in to look at other options or ask any questions such as a move in date. So screw them and their lack of customer service!!!! read more

I've lived here since early 2014, and am only moving because of a corporate relocation. Over the nearly four years I have lived here the vibe is the best now that it has ever been, in my experience. Current management is much more effective at enforcing rules against loud parties, trash in the halls, etc. Our unit, which faces west and is on the top floor, is reasonably quiet (it is never very quiet in the city). I've never felt unsafe in the building, and maintenance has been very responsive. Convenient location and what appears to be a good value from a $ perspective. Thanks much to the staff! read more

This place is absolutely TERRIBLE! If you are even considering moving here, please save your money and your sanity and look elsewhere! I had the unfortunate displeasure of living in this nightmare for TWO YEARS! Aside from them switching managers as often as they switch underwear, the entire building is a facade of appealing amenities blanketing a completely uninhabitable environment. The cigarette butts littering the entire property, people (repeatedly) having sex in the pool and jacuzzi, marijuana joints thrown everywhere, the illegal businesses being run out of the gym, drug deals gone bad in the hallways, cars constantly blocking the driveway and assigned parking spaces, faulty plumbing, and theft (to name a few) are all issues met by the "manager" with absolute disregard and never once addressed. But of course, your rent WILL increase at the end of each year's lease while you're met with empty promises to address any issues you've been having. I would look elsewhere, honestly. Especially if you are looking for a family-safe environment, or if you are a lone female looking to rent (I have had several terrifying encounters here). If this hasn't deterred you enough, perhaps my photos will. I'll be posting them ASAP read more

I'm a new resident (4 days in) and I LOVE living here so far. Ashley (the leasing agent) and Ishma (the manager) are 2 of the most accommodating people I have ever met. They made my move in process so easy, and made signing the lease a breeze. I have never felt so comfortable living somewhere, as I have here. I had one slight problem so far, and Ishma was so quick to take care of it. I haven't seen management ever accommodate a resident in this way. This property is gorgeous, right in the heart of the NOHO Arts District. Tons of parking, a pool and bbq area, and tons of common areas for residents and guests. It's extremely clean, and welcoming. I feel extremely safe here. I love the apartment I have rented and would highly suggest anyone looking to come here. The other luxury apartments around the area are around the same price. I've noticed with those buildings, there are a lot of younger people who live in them, with tons of room mates. Which, of course is fine.. but this community seems to have the younger professional types who take things a bit more serious. Parking is provided in a gated garage, and there are tons of bike racks. Every apartment comes with a balcony/patio, which is beautiful in the mornings to have breakfast on. The bathrooms are over sized (amazing) and you get a walk in closet too! Washer's and dryers in each unit (so needed) and carpet or hard wood floor options. Overall, I'm excited about my choice in apartments, and intend to be here for a few years to come. Thank you Ashley and Ishma for all that you have done, thus far. I so appreciate all of your time and consideration in making this a pleasurable move for me! read more

Just moved in and we love it so far! The leasing office is the best (especially Ian)!! He goes out of his way to make sure he answers all of your questions and totally helped us out with getting the perfect place! We're paying an awesome amount for what we're getting and are apart of a great community!! Can't wait to live here for much longer!!!! read more

Current Resident. I've been here a little over 6 months, so I figured it's about time to write a review! I really like living here. I actually enjoy coming home to my apartment, because it feels so nice and homey! It has everything I can ask for in a place: dishwasher, in unit w/d, balcony. Not to mention the high ceilings add a tremendous feeling of space compared to other places, which is a lot cooler than I thought it would be. The area around the building and the arts district in general feels rather safe. It's right off the 170, so getting to the 101 is a breeze. There's some cool bars/food places nearby, too. The amenities are great. It's fun to have a hot tub/pool/sun deck area for when people come over, and there's a fireplace upstairs. In my experience, everything has always worked, and if it doesn't it's because of an announced closure for servicing, etc. It's always clean too, which is very important. There's a cleaning crew that I see doing amazing work daily. The staff is very friendly and accommodating. They are very active in keeping the everyone updated via e-mail and bulletin/elevator postings, and are super quick in replying to emails. They also hold neat events sometimes, like during the holidays there was a wintery meet/greet party with music, and a few Wednesdays ago they manned a table in the lobby with breakfast food items for people to snatch up on their way out. The managers Ashley and Herica are very approachable, and great to have running the community. Along with the management staff, the maintenance response for this place is phenomenal. I haven't really had many issues, but my experience with them has been great. You submit a service request online, and they're supposed to get back to you. I figured like any other place this could be a waiting game. But each time, within the hour (when placed during the day), or immediately the next morning (when placed at night) I was greeted with friendly and knowledgeable staff to investigate the issue. It's really nice knowing there's some competent people there if something were to go wrong. I don't think this would sound like an honest review if I didn't put any cons. I really only have 2 trivial gripes. I wish the gym had a squat rack/bench with real barbells/plates, but I definitely understand why it doesn't (insurance, noise, space probably). Otherwise it's great if you don't feel like going all the way to your gym but still want to workout. The second thing would be that you can't get your name in the buzzer thing unless you have a local area code. If you're from out of state you're sort of out luck there unless you change/pickup another line since all the Google Voice numbers for LA ran out years ago. Enough of that, some other good things: There is a package service, so your packages get delivered to the office for secure holding which is great. Then you usually get a little sticky note on your door letting you know it's there. Parking lot is underground and gated, and there's a security dude who patrols it at night. I don't have a dog, but the dog run in the back looks nice if you do! As for the other reviews, if you're reading them, I'd take everything before Ashley/Herica's time and during whatever construction with a grain of salt as I think they are out of date. I have had a really good experience with this place. I'll be sure to update this in another 6 months to see how summer goes! read more

I am very happy to0 live at Avana Noho, its like living in a resort. Ocativo is a wonderful manger and is very friendly always taking care of the property. The property is very convient walking distance to very happening places. read more

This review is long overdue. We have lived here for several months and have had little to no complaints since we have been here, mostly due to the awesome staff. Ishma and Ashley are wonderful. I worked in the property management industry for 5 years and worked with a wide range of managers, assistant managers, and leasing consultants...and Ishma and Ashley are by far two of the best and most professional. From the time I was apartment hunting until now, they have been beyond helpful and professional...often exceeding my expectations. To be more specific, shortly after I moved in, I dropped my walk-through form in the drop box before heading to work (office was closed). By the time I got to work, I had an email from Ishma saying she received it and asking if I wanted to have anything fixed that I noted on the form. Anytime we stop in the office or email them, we receive timely and helpful responses. Emails are sent out to residents regularly about various topics...resident gatherings, community updates, reminders about community policies, etc. Communication is great, and maintenance requests are done very quickly. After having said all that, I have to say that unfortunately Ishma accepted another position and is no longer the property manager. Luckily Ashley is still here! I thought it was only fair to give them the credit they deserve for making our living experience here a great one. Hopefully Ishma's replacement will be as wonderful as she was! read more

We lived here for 18 months. The management Herica and Urbaldo were always very nice and accommodating. Both of them individually should receive 5 Stars. The property however is in some need of repair. The entertainment room on the 4th floor was outdated and equipment all needed replaced or updated. It's my understanding that the owners have plans to update this area however it didn't happen during our time there. We rented a small storage locker in the parking garage but it was broken into. All my tools and other personal items were stolen. Apparently the security cameras are outdated so management wasn't much help. When I asked them to review the camera so I could see who stole our stuff. I was told to make a police report first and then they would review the tapes. Security cameras and overall security is in need of being updated. This is an owner issue not a management issue. Our apartment 418 floor plan was nice and accommodating. Once again, management 5 Stars building 3 Stars for a solid 4 star review. Good thing Herica and Urbaldo are there!! read more

This was my first apartment in the area, so I do not have much to compare it to. All I can tell you is the pros and cons of the complex. For the positives: The complex is nice and well kept, and has a stackable washer/dryer in the unit. It is just a couple of blocks from the North Hollywood park, so if you have a dog or like to walk/jog, it is a great place to live. It is also in walking distance to a lot of shops and restaurants. There is assigned, gated parking, so you never have an issue with finding a parking spot. For the negatives: First, rent seemed high compared to some other apartments in the area. I had a 1bed/1bath for just over $1500/month. From what I understood, that was at the low end of the scale (for the complex). My apartment was facing the outside of the complex, which helped a lot with the reduction of noise. If you rent an apartment facing the pool area, expect to be up late listening to college students yelling and playing loud music around the pool. Also, be prepared for the smoke detectors in the unites to go off frequently. I can't even count how many times they went off while cooking, when nothing was burning. And it wasn't just my apartment; I frequently heard other people's smoke detectors going off as well. The grassed dog run, which is at the back of the complex, smells nasty. It reeks of urine and people have a hard time picking up after their dogs. The complex even provides bags to pick up after your dog. I quit taking my dog back there because I got tired of holding my breath while waiting for her to do her business. People also have a hard time keeping their dogs on leashes. I know that isn't the complexes fault, but they don't do anything about it but send out a newsletter telling people not to do it. Lastly, be prepared to have a lot of issues when your lease is up. Management will charge you set rates for painting, cleaning, and carpet shampooing. I left my apartment in better condition that it was when I moved in, and I was charged a few hundred dollars for the above. When I asked about the charges, they said they charge all tenants the same rates, regardless if the unit needs it or not. All in all, I would refrain from renting from this complex. Look somewhere else, as it is not worth the money and headache. read more

After living around the South Central area for the past four or so years, I can say that Avana North Hollywood has been a wonderful change of scenery. Herica and Ian have been extremely courteous and helpful, and all of my neighbors are pleasant and seem to enjoy living here as well. While there have been a few maintenance issues, Ubaldo has responded to them in a quick and professional manner. On top of all that, this is a great area with everything only a short walk (or an even shorter drive) away. I'm very pleased to be living here. read more

Great place to live. The staff is amazing. Neighbors are nice. Maintenance staff is knowledgeable and very professional. I don't feel unsafe when I'm out by myself walking around. read more

The apartments are very spacious and well laid out. The management is FABULOUS! I could tell from my initial meeting that those ladies had it together and I was 100% right! The place is always clean. I haven't used the gym as much as I had planned but it is large and well equipped. The pool and sun deck are wonderful and never crowded. The only downside - if your apartment faces Otsego - there's always something going on at the church - often until late at night. I've only had to close my windows once to block the noise. The other tenants have been polite and helpful but not overly friendly. I'm not trying to meet anyone so I keep to myself mostly. The location is one of the best things about the Avana. Just a few blocks from the park on Tujunga - great for runners or walkers - and less than a block from Lankershim and all the theaters, movies, restaurants and bars in the No Ho Arts District. An easy walk to Bow & Truss, EAT, Idle Hour, PitFire Pizza and the Metro Red Line station! read more

I cannot express to you enough how much I absolutely love living here. There are so many perks to Avana life as well! Having a washer and dryer in unit is life-changing. Walking out of my pad to a beautiful view of the pool each day is a breath of fresh air. There's even a media viewing room where you can plan a movie night with your friends and watch the film on a big screen! I never hear noisy neighbors and the management staff are some of the friendliest people I've encountered in NoHo. I absolutely love life here in the Avana complex. read more

Great staff and location! Beautiful community. I would highly recommend this Property.

I thought Yelp may be in potential need of a new review as many others are rather old. This building is currently under new management which occured only a couple months ago. My experience with the main office has been very smooth since this transition. We have been living here since late August and love living here. The price I pay for my apartment is reasonable especially considering what other people I know who live nearby are paying. The apartments are spacious and from where ours is on the top floor we don't really hear much external noise whatsoever. The gym has been renovated recently and has a good deal of equipment considering it is a small gym in an apartment complex. The pool area is very nice for small gatherings due to the grill, tables, pool, and hot tub. If there were any issues before I would certainly say that they have since been resolved as I have not met another tennant here who is unhappy. read more

I just started living here (I came from another apartment complex in the area that was not at ALL ideal) and I have to say that thus far Avana Noho has been excellent! There have been a few maintenance issues but honestly I feel like I can't complain because I put the request in the night before and when I come home from work the next day it's fixed! Ian especially has been fantastic in helping with the move-in and all subsequent requirements going above and beyond what was required. Aside from making sure that we had all necessary paperwork and ensuring we knew all the pertinent information for move-in he was extremely nice! I know that sounds small but really when it comes to tenant to landlord relationships once you move-in they lose that courtesy and Ian has not. Recently my fob for the garage broke and instead of just telling me I had to wait for a new one he actually sat down with me and fixed it for me-- again going above and beyond. I will be sure to leave another review once I've lived here longer but as of right now I couldn't be happier! read more