I was a customer of this facility for 8 years. A guy was heading it as the manager who was not a…read morepeople person with an attitude. My rate was always going up. When I asked him why I was paying double what a new tenant pays he told me this was not a long term facility. So, I packed up my 3 units and left. I moved to Burlington Storage which I pay the year in advance and have not had the price raised on me. I am very happy that I left.

Horacio is excellent. The building is always clean He is always there greeting you and very…read moreprofessional I have other storages and was always happy to leave. This building is a joy to be in

We left our van for a week. We are grateful for this place and the ease of everything. 10/10…read morerecommend

I am currently storing my 36 foot boat here, such a easy lot to get in and out of, Super happy with…read morethis place!

terrible management, policy that doesn't match with the document you sign…read more if you delay one month .. they break your locker and sell your belong . you try to recover your belonging but you can't , because they place their locker and make you pay double .. I got late one month , my locker was on action and 2 days .. they charge me 120 $ more .. my month was only 69$ I have to pay 240 $ and I was going hard time .. recovery from Colon cancer and stroke ..

Absolutely terrible. The unit flooded they barely did anything about it except for brought people…read morein to help move stuff out to be thrown away. It still smells like mold months after the flooding. The AC barely works in the climate controlled area. The managers never call back. I have had to use the automated system and barely can get through to somebody on that. This is the worst storage unit I have ever rented. Going back to extra space storage

AWFUL company they…read morehave doubled the price of the unit over the last 2 years started at $470 now over $1000 per month. Contractually they can increase your unit every 6 months and they will do it over and over and over.. Awful way to do business. I will be working to identify owners and seeing other businesses where they feel they can misrepresent costs and continually inflate

Nathan, you should be ashamed of yourself. Do not trust this CubeSmart location. I had to file a…read morepolice report today with the Aventura police after noticing brand new Nikes from my storage unit went missing while I was out of town for weeks. My unit is very organized and all of my inventory is accounted for. The sneakers were inside my unit, right in the front, but I did not think they would actually get stolen by the staff. DO NOT TRUST this location at all. This is disgusting. They will not be getting away with theft.

Sandra and Anthony are very professional, knowledgeable and helpful. They made it easy!read more

Rate increase from $120 to $517 after just a few months. Absolutely outrageous. No warning, no…read moreexplanation, and zero accountability from management. What starts as a "good deal" quickly turns into a massive overcharge. Completely unacceptable -- stay far away.

Never ever ill recommend to signing with this fraud storage. They promise you promotion and 2days…read morebefore payment you'll be surprised what invoice you'll receive! One person at the office promised second month promotion price. Then in a phone another person promise me promotion. And at the and they even overcharge me with higher then regular price. They are fraud! Don't trust them if you don't want to lose your money!

This is great place to store my boat. It is right off the i95 and tons of room to maneuver inside…read morethe gates. The management team here is very helpful.

Angel has great customer service. He's an asset to your company. However, my problem is not with…read morehim. It's with the facility. My unit suppose to be a 10X15, unfortunately the measurement are 9X11 way short of 10x15. I'm being ripped off $286 for a 10X10. I found a facility nearby that's a 10X15 with the 1st month free, also with great customer service for the price of $215 with taxes. Also the price won't shoot up 35% in 5 months like these big box storage facility. People shop around and take your measuring tape.

**AVOID THIS COMPANY AT ALL COSTS!** **CAVEAT EMPTOR! **…read moreThese people are absolutely ruthless and back asswards. Not only will they REFUSE to work with you should you need any sort of wiggle room in terms of payment flexibility, in terms of when, how much, where, and how, but should you have multiple units, as I do (did...? Hard to tell. Read on!), they will confuse payments to units, misapplying a payment designated for a particular unit, and erroneously, perhapos intentionally, apply it to a unit that would not require payment. And, they wuill do this FOR MONTHS, such that one (or more) units go into default, forcing you to either catch that unit up or have it spold, only after having HEAVY fees and extra costs added on to the bill, so that even if you WANT to bring a unit that was in arrears (from THEIR erroneous, intentional misapplication of funds designated for the unit in question to a different unit, as is the case in my account), you'll be SMACKED IN THE FACE WITH DOUBLE TO COST (!), consequently making it prohibitively expensive to bring the account current. Then they will sell your unit at auction for a fraction of the bill they send the renter! Moreover, you will see big, bold, highlighted red warning messages, as I did, at the top of your account page stating "We are unable to process your payment by Checking Account because of your account status. Please pay by Card Payment method or visit your nearest property.×" and "We are unable to process your payment by Card Payment method. Please pay by Checking Account or visit your nearest property." SIMULTANEOUSLY! God forbid you're out of the state where the units are located (or country, as I am, for essential job functions)...No breaks! They will liquidate your unit, no flexibility. Forget about working WITH the customer! These people are in the business of stocking flea markets and 2nd hand stores with YOUR belongings, regardless of their sentimentality or value, just as fast as you can say WAIT! I'M TRYING TO PAY! Believe me...AVOID THIS COMPANY and opt for a reasonable, customer friendly, flexible storage facility that actually cares about their customers and their belongings stored there. Public Storage is a public NUISANCE, and I would venture to say their business practices are not only immoral, but border on CRIMINAL, and certainly ACTIONABLE in most cases. Take it from me...I have prepared suit and will likely win by all rights and measures, and in the face of the draconian conmtract these heathens force upon their would-be customers, whom they treat more like victims...AVOID AVOID AVOID! I can't urge this enough, short of publicizing what happened in my case, and typically how they treat all who fall for the "First Month FREE!" sucker punch. It will result in the loss of anything you store with these thieves.

I was left outside today two hours before the closing system was down when I call this guys they…read morereplay time nothing they can do I have to send the truck back ...